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Senior Technical Administrator

2 months ago

Chicago, United States RLDatix Full time
Job DescriptionJob Description

Senior Technical Administrator | Professional Services | Chicago, IL | Hybrid

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

We’re searching for a Senior Technical Administrator to join our Professional Services team, so that we can manage the day-to-day operations of our 40+ hosted cloud environments and support solutions, ensuring the seamless performance, security, and uptime of our Windows and SQL infrastructure. The Senior Technical Administrator will be responsible for managing, troubleshooting, and optimizing system infrastructure while working with key vendors such as Ntirety and Imperva to ensure business continuity, disaster recovery, and compliance with security standards.

How You’ll Spend Your Time

  • Build, upgrade, and manage development, testing, and production servers to ensure optimal performance and capacity.

  • Monitor server performance and resource issues using tools like Ntirety portal, Pulseway service, Uptime Robot, and the Imperva Web Application Firewall.

  • Manage SQL databases, including performance tuning, backup, and recovery, to maintain system integrity and performance.

  • Use PowerShell scripting to automate routine tasks, manage server updates, and streamline administrative processes.

  • Administer IIS for website management and ensure website security and performance are maintained.

  • Oversee disaster recovery operations through the Zerto portal and manage backup operations for business continuity.

  • Participate in IT strategy planning with the Enterprise Risk and Compliance team to align infrastructure goals with broader business objectives.

What Kind of Things We’re Most Interested in You Having

  • Experience in system administration, focusing on managing Windows servers and SQL databases in a cloud environment

  • Proven success in disaster recovery planning, vendor relationship management, and cloud environment optimization

  • In-depth knowledge of PowerShell scripting, Windows Server environments, SQL databases, and infrastructure management

  • Experience in managing security and compliance audits such as SOC, ensuring all policies and procedures are up to date

  • Familiarity with tools like SCCM, even if not actively used, and a strong grasp of ASP.NET server-side management

  • Interest in cloud infrastructure management, security compliance, and maintaining robust system operations

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

this will need to be discussed with Marlene and/or Ben