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Dental Scheduling Coordinator

3 months ago

San Diego, United States La Jolla Oral and Facial Surgery | Drs. Gramins and Lin Full time
Job DescriptionJob Description

Position Summary:

Your goal as the Patient Coordinator is to efficiently provide our patients with a warm, compassionate and low-stress environment in which to receive their surgical care by constantly striving to meet any needs they may have and ensuring they receive the best care possible. This is a full time, non-exempt position.

Primary responsibilities will include:

All scheduling for new and existing patients, including collecting necessary patient and insurance information prior to their scheduled appointments.

Greet and check-in all patients.

Enter all patient information into the computer.

Scan all patient information/records into their accounts.

Answer phones and direct calls to appropriate staff members if not scheduling related.

Monitor the schedule for efficiency on a daily/weekly basis and make necessary adjustments if needed.

Communication with referring doctors’ offices regarding mutual patients.

Confirmation calls to patients informing them of check in/surgery time and pre-op instructions.

Be a team player at all times, ready and willing to help in any capacity needed.

Required Core Competencies and Skills:

Ability to multi task at a high level.

Strong verbal communicator – must be able to communicate clearly and concisely in a pleasing voice, using correct grammar and pronunciation.

Effective relationship manager – must be able to adjust behavior and style to facilitate optimum results in dealing with a variety of personalities, including those of fearful patients and those in pain, referring doctor offices and co-workers.

Extroverted, friendly personality – should take pleasure in meeting and interacting with individuals and groups.

Great organization and time-management skills – must be able to structure tasks and administrative duties efficiently and independently.

Neat, professional and poised image which reflects that of the office.

Dependability – must be relied upon to execute duties in a consistent manner.

Proficient with MS Office Word, Excel and Outlook.

This position will be approximately 35-40 hours a week.

Skills:
  • Oral Surgery
  • Scheduling
  • General Anesthesia
  • Implants
  • OMS
  • Winoms

Compensation:
  • $22-$26/hour