Current jobs related to Support Specialist - Bath - BS&A
-
Support Specialist
2 weeks ago
Bath, United States BS&A Full timeJob DescriptionJob DescriptionSupport SpecialistCompany Overview: BS&A Software, a leading software organization with proven technology, is dedicated to providing cutting-edge solutions to local governments and utility districts throughout the country. Our cloud-based ERP software is a cornerstone in enhancing efficiency and effectiveness in these sectors....
-
Residential Support Specialist
4 weeks ago
Bath, Maine, United States NFI North Full timeExciting Opportunity with a $4,000 Sign-On Bonus NFI North is actively seeking a Residential Support Specialist to join our dedicated team in the Oliver Place Program. We take great pride in our Adolescent Treatment Program and the impactful work we do with families navigating mental health challenges. Full-Time Residential Support Specialists are essential...
-
Personal Support Specialist
3 weeks ago
Bath, United States Damascus Home Care LLC Full timePosition OverviewDamascus Home Care LLC is seeking a dedicated and reliable Personal Support Specialist to provide exceptional care for a male client. The ideal candidate will possess a strong sense of professionalism and the ability to maintain clear boundaries while delivering compassionate support.Key ResponsibilitiesProvide personal care and assistance...
-
Personal Support Specialist PSS
2 months ago
Bath, United States SavePlus Home Care Full timeJob DescriptionJob DescriptionAre you ready to make a difference in people's lives every day? SavePlus Home Care is seeking a Full Time Personal Support Specialist (PSS) to join our dynamic team in Lewiston, ME. As a PSS, you will have the opportunity to provide essential care and support to individuals in need, making a positive impact on their daily...
-
Healthcare Support Specialist Trainee
2 weeks ago
Bath, Maine, United States National Healthcare Associates Full timeA Rewarding Work EnvironmentAt National Healthcare Associates, we take pride in being recognized as a Certified Great Place to Work. Here, your contributions will hold significant meaning, allowing you to positively impact the lives of our elderly residents and their families. You will forge lasting relationships with both the families you assist and the...
-
Child and Youth Behavioral Support Specialist
4 weeks ago
Bath, Maine, United States Penquis Full timePosition: Child and Youth Behavioral Support SpecialistOverview:Are you passionate about making a difference in the lives of children, adolescents, and young adults? Join our dedicated team at Penquis as a Child and Youth Behavioral Support Specialist (CYBSS) and engage in a variety of enriching activities designed to foster independence and life skills.Job...
-
Administrative Support Specialist
4 weeks ago
Bath, New York, United States Pro Action of Steuben and Yates Full timeWe are currently looking for a dedicated Administrative Support Specialist to enhance our team at Pro Action of Steuben and Yates. This role provides a robust benefits package, which includes paid time off, holidays, and the chance to engage in our retirement savings plan. As the Administrative Support Specialist, your key duties will encompass managing...
-
Healthcare Support Specialist
4 weeks ago
Bath, Michigan, United States PACE Southeast Michigan Full timeBecome a valued member of our team as a Healthcare Support SpecialistOverviewWe are seeking compassionate individuals to join our Day Health Center for Seniors. Our organization is dedicated to delivering holistic care for older adults, addressing their medical, physical, and social requirements.Key Responsibilities:Assist clients with daily living...
-
IT Support Specialist
4 weeks ago
Bath, New York, United States Arc Allegany-Steuben Full timePOSITION OVERVIEWUnder the guidance of the Director of Technology Services or an agency consultant, the Tier I Technician is responsible for providing essential technological support, maintenance, and evaluation to ensure optimal system performance. This role involves diagnosing and resolving basic hardware, software, and network issues. The technician...
-
Personal Support Specialist
4 weeks ago
Bath, United States Damascus Home Care LLC Full timePosition Overview: We are looking for a dedicated and reliable Caregiver to provide exceptional support to our clients. Key Responsibilities: Deliver personalized care to meet the unique needs of each client. Maintain professional boundaries while fostering a trusting relationship. Exhibit flexibility in scheduling and adapting to changing client...
-
Accounting Support Specialist
4 weeks ago
Bath, North Carolina, United States Rise Capital Full timeRise Capital is a dynamic firm specializing in financial solutions for various industries. We are currently seeking an Entry-Level Accountant to become a valuable member of our finance team. We provide a competitive compensation package along with comprehensive benefits, including health insurance, dental coverage, vision plans, life insurance, paid leave,...
-
Personal Support Specialist
4 weeks ago
Bath, United States Damascus Home Care LLC Full timePosition OverviewDamascus Home Care LLC is seeking a dedicated and compassionate individual to provide personal support to a male client. The ideal candidate will possess a strong sense of integrity and professionalism.Key ResponsibilitiesDeliver personalized care and assistance to the client.Maintain professional boundaries while fostering a trusting...
-
Personal Support Specialist
3 weeks ago
Bath, United States Damascus Home Care LLC Full timePosition Overview: We are looking for a dedicated and reliable individual to provide exceptional care for a male client. Key Responsibilities: Maintain strong professional boundaries while delivering personalized support. Demonstrate flexibility in adapting to the client's needs and preferences. Exhibit a strong and honest work ethic in all...
-
Personal Support Specialist
4 weeks ago
Bath, United States Damascus Home Care LLC Full timePosition OverviewDamascus Home Care LLC is currently seeking a dedicated and compassionate individual to provide exceptional care for a male client. The ideal candidate will possess a strong sense of personal boundaries and demonstrate flexibility in their approach to caregiving.Key Responsibilities:Deliver personalized support and assistance to enhance the...
-
Personal Support Specialist
3 weeks ago
Bath, United States Damascus Home Care LLC Full timePosition Overview: We are currently seeking a dedicated and compassionate individual to provide exceptional care for a male client. Key Responsibilities: Deliver personalized support and assistance in daily living activities. Maintain professional boundaries while fostering a trusting relationship. Exhibit flexibility in adapting to the client's needs and...
-
Healthcare Support Specialist
3 weeks ago
Bath, South Dakota, United States Avera Aberdeen Family Physicians Full timePosition OverviewAbout Avera Aberdeen Family PhysiciansRecognized Excellence: Avera has earned accolades as one of the top health systems in the nation, recognized for its commitment to quality care and employee satisfaction.Work Environment: Become part of a collaborative team dedicated to providing compassionate care and advancing health outcomes for our...
-
Healthcare Support Specialist
3 weeks ago
Bath, South Dakota, United States Avera Aberdeen Family Physicians Full timePosition OverviewBecome a vital part of Avera Aberdeen Family PhysiciansRecognized Excellence: Avera has been honored as one of the top health systems in the nation, recognized by Forbes as one of America's Best-in-State Employers and awarded for being one of the most technologically advanced healthcare organizations.Team Culture: Be a member of a...
-
Healthcare Support Specialist
4 weeks ago
Bath, South Dakota, United States Avera Aberdeen Family Physicians Full timePosition OverviewAbout Avera Aberdeen Family PhysiciansRecognized Excellence: Avera has earned accolades as one of the top health systems in the nation, as well as recognition from Forbes as one of America's Best-in-State Employers.Work Environment: Become part of a collaborative team that emphasizes compassion and teamwork, all aimed at advancing health...
-
Healthcare Support Specialist
4 weeks ago
Bath, South Dakota, United States Avera Aberdeen Family Physicians Full timePosition OverviewBecome a vital part of Avera Aberdeen Family PhysiciansRecognized Excellence: Avera is honored as one of the top health systems in the nation, receiving accolades from Forbes and CHIME for its outstanding service and innovation in healthcare.Work Environment: Be a member of a collaborative team that emphasizes compassion and teamwork,...
-
Healthcare Support Specialist
3 weeks ago
Bath, South Dakota, United States Avera Aberdeen Family Physicians Full timePosition OverviewBecome a vital part of Avera Aberdeen Family PhysiciansRecognized Excellence: Avera has earned accolades as one of the top health systems in the nation, recognized by Forbes and CHIME for its innovative healthcare practices.Work Environment: Be part of a collaborative team dedicated to enhancing health outcomes for our patients. Experience a...
Support Specialist
4 months ago
Position Overview: As an Enterprise Software Support Specialist, you will specialize in providing professional, courteous, and efficient product support for BS&A Software’s. applications. You will have extensive customer contact, so exceptional communication skills are necessary to establish and maintain relationships with customers. Working in a structured, fast-paced environment, you will need to troubleshoot multiple issues and rapidly adapt to challenges. You will be responsible for assessing customer needs, troubleshooting issues related to customer data, recommending corrective actions, and driving issues to resolution. You will be expected to work well with and support other company staff members to reinforce the company’s growth plan.
This position requires an extremely self-motivated, outgoing individual with the ability to problem-solve and provide instruction over the phone and in person. As an Enterprise Software Solutions Specialist, you will provide telephone and email support and at times, in-person support to our municipal customers. In-person support and travel should not exceed 20% of your time.
Likewise, versatility is valued, as the company’s agile structure rewards and transitions team members who can “play multiple positions” or fill alternate roles as the need arises.
Key Responsibilities:
- Successfully completing the 6-month to 9-month onboarding process, as determined by your manager.
- Establishing and maintaining positive, professional relationships with BS&A customers and fellow employees
- Asking a progressive series of questions to determine the customer’s needs and providing a quality solution.
- Efficiently relaying technical/procedural concepts, tailored to the customer’s level of expertise
- Communicating accurate and complete information through a variety of methods such as email, case notes, phone calls, and person-to-person interactions
- Maintaining composure in an unfamiliar situation without causing the customer to lose confidence in your abilities.
- Participating in an open and harmonious team environment, sharing ideas and knowledge, and working toward goals to ensure effective and efficient customer service.
- Continuing to learn the team’s suite of applications.
- Converting and balancing data (if applicable)
- Working with the Quality Assurance team to troubleshoot issues.
- Testing developer changes to ensure accuracy.
- Taking on individual projects
- Proven experience in technical support or similar customer-focused role. Familiarity with enterprise software solutions is preferred.
- Exceptional communication skills, both verbal and written, to establish and maintain positive relations with customers.
- Strong understanding of procedural concepts and the ability to efficiently relay them to customers.
- Ability to maintain composure and confidence in unfamiliar situations.
- Versatility in handling multiple responsibilities and adapting to challenges in a fast-paced environment.
- Ability to work well with other company staff members to support the company’s growth plan.
• Competitive pay
• Health Insurance – BCBS of Michigan – Employer-paid premium
• Health Savings Plan – Employer contributes 75%
• Dental Insurance – Employer-paid premium
• Vision Insurance – Employer-paid premium
• Retirement – 401(k) – Employer-paid
• Retirement – 401(k) – Discretionary Employer match of 50% of team member contribution
• Paid Parental Leave
• Disability Insurance – Employer-paid premium
• Life Insurance – Employer-paid premium
• Generous PTO and Holiday Time
• Company-sponsored events
BS&A uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires.
BS&A provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The BS&A complies with applicable state and local laws governing non-discrimination in employment in every location in which BS&A has facilities.
Powered by JazzHR
OusDXbHnbK