Medical Assistant
4 weeks ago
Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.
As a private, non-profit 501(C) (3) community health organization, we serve over 506,563 medical, dental, and behavioral health visits from more than 96,867 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.
We have been doing this since 1969 and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you.
The Medical Assistant will support various providers, advanced providers, and registered nurses to provide excellent patient-centered care and services within a dynamic team environment. This role will communicate with patients and performs clinical services to ensure high quality patient care in a fast-paced environment.
**This is a temporary position expected to last for 3-6 months.**
RESPONSIBILITIES:
Direct Patient Care
- Communicates and performs clinical care services with patients
- Takes patient vital signs and obtains patient intake information
- Performs clinical procedures such as blood draws, vaccines, nebulizer treatments, ear lavages, and EKGs
- Discusses patient needs and provides education and resources to patients directly
- Ensures exam rooms are stocked, cleaned, and set up for examinations and procedures
Provider and Team Support
- Coordinates provider workflows to ensure efficient patient care
- Ensures provider has all pertinent information required for each patient visit including diagnostic images, labs and required screenings
- Assists other providers and care teams in women’s health, pediatrics and general medicine departments as needed
Clinical Administration
- Utilizes electronic health records to order, process and document clinical treatment plans for patient as directed by the provider
- Conveys information to patients via telephone or email under the direction of a provider or Registered Nurse
- Provides patient with requested documents after review to ensure forms are complete, accurate and executed by the provider
- Completes ongoing/annual training for position compliance
Compliance (Safety & HIPAA)
- Follow all safety procedures as outlined in Neighborhood Healthcare’s Illness and Injury Prevention Plan (IIPP) and report any injuries and/or unsafe conditions immediately
- Maintain current knowledge of policies and procedures as they relate to safe work practices
- Follow all safety procedures and report unsafe conditions
- Use appropriate body mechanics to ensure an injury free environment
- Be familiar with location of nearest fire extinguisher and emergency exits
- Follow all infection control procedures including blood-borne pathogen protocols
- Maintain privacy of all patients, employees, and volunteers information and access such information only on a need-to-know basis for business purposes
- Comply with all regulations regarding corporate integrity and security obligations
- Report all behavior and/or activity that are unethical, fraudulent, or unlawful
EDUCATION/EXPERIENCE:
- High School Diploma or GED required
- Valid MA certificate from an accredited program required
- Valid BLS certification required upon hire
- Minimum of 1 year of experience preferred
ADDITIONAL QUALIFICATIONS (Knowledge, Skills, and Abilities):
- Bilingual (English/Spanish) or (English/Arabic) highly preferred
- Familiarity with medical procedures and terminology
- Proficiency with electronic health records system experience preferred
- Intermediate computer and data entry skills
- Must use sound judgment to anticipate needs of patients and providers
- Flexibility with changing priorities and time sensitive deadlines
- Use emotional and cultural intelligence to provide appropriate communication and patient care
- Exemplify compassion to patients and team members
- Ability to work with highly confidential information in a professional and ethical manner
- Ability to lift/carry 15 lbs/weight
- Ability to stand for long periods of time
Additional Requirements: Must have own watch with a second hand to count the pulse rate per minute and the respiratory rate per minute. Must wear the watch at all times while working.
Pay range: $23.00 - $32.55 per hour, depending on experience.
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