Quality Control Coordinator

St. Louis Area Foodbank (SLAFB)

JOB DESCRIPTION

Job Title: Quality Control Coordinator

Immediate Supervisor: Inventory Control Manager

Employees Supervised: None

FLSA: Non - Exempt

General Description/Position Summary:

Perform daily audits for outbound orders and systematically post picks related to audited orders. Oversee the audit process including the daily collection of all completed audit forms from other auditors. Maintain data collected from daily audits and ensure all errors (wrong item, wrong quantity, poor construction of order and related product damage, etc.) are recorded and reported properly.

PRINCIPLE RESPONSIBILITIES:

• Complete audits of outbound orders, report all errors found in a timely manner, strive to complete all or at least as many as possible daily.
  • Work to gain and maintain a comprehensive understanding of the Ceres inventory software system to effectively support Operations through the posting of all completed picks/orders.
• Review the Ceres system throughout the day to ensure that all the picks that have been generated for the current ship date on the floor have been audited and posted in Ceres in a timely manner.
  • Ensure that the order selector's name and the staging location of the completed picks has been recorded correctly in the Ceres system.
• Collect all completed daily audit forms at the end of each day and ensure all errors (wrong item, wrong quantity, poor construction of order and related product damage, etc.) have been recorded properly.
• Effectively communicate and interact with all Operations departments, especially the Order Fulfillment team, as well as relevant internal and external stakeholders.
• Through the audit process strive to assist and participate in the continuous improvement process by identifying and implementing best practices.
  • Communicate collected data with the Warehouse Leadership team (Warehouse Manager, Inventory Control Manager, Director of Operations).
• Maintain reports recording data collected from the audit forms.
  • Send out daily and monthly reports containing all data collected during the audit process to the Operations Leadership Team.
• Other duties and responsibilities as assigned.

OTHER ASPECTS OF THE JOB:

• Must be able to effectively communicate and interact with co-workers, managers, and customers, both internal and external.
• Must demonstrate a commitment to the mission and core values of the St. Louis Area Foodbank
• This position functions in both an office and warehouse environment and may require minimal travel (less than 10%).
• The position will spend an extensive amount of time in the warehouse and freezer / cooler. (Cold temp gear will be provided for working in the freezer.)
• The Quality Control Coordinator will spend approximately 40% to 50% of time at a computer workstation, and the rest of the time in the warehouse.

Qualifications:

• High school diploma or G.E.D. equivalent
• Associate degree in a related field a plus.
• Food Defense Certification a plus (A.I.B. or S.Q.F. certification a plus).
• Skilled in the operation of standard warehouse equipment including forklift and pallet riders required (including Reach truck experience).
• Ability to operate a computer, such as sending and receiving electronic mail, and preparing basic memos and reports.
• Computer proficient with solid MS Office Suite skills, Intermediate Excel skills strongly preferred.
• Ability to manage multiple projects with attention to detail, handle interruptions, maintain focus on tasks and produce accurate work. Great organizational skills a must.
• The ability to consistently demonstrate SLAFB's Core Values: Stewardship, Teamwork, Agility and Respect.
• Ability to communicate effectively both orally and in writing.
• Ability to establish and maintain effective working relationships with diverse stakeholders.
• Able to work independently and as part of a team.
• Must be able to pass pre-employment drug screening and criminal background check.

Working Conditions:

Work performed in warehouse involves a significant amount of walking on concrete surfaces. Entrances may be open and work conditions during the summer months can be very hot, and during the winter very cold. Employee may be going in and out of freezers and coolers with extreme variations in temperature. Workspace could be very dusty, and on occasions can be noisy due to the traffic of motorized vehicles operated in the building. Periodically there may be work outside and be exposed to the elements. Employee may be exposed to spoiled food and sharp objects due to working with damaged product. Work involves moving boxes and employee must lift, bend, stoop, pick up and move objects up to 75 pounds. Work involves using Power Industrial Trucks (P.I.T.S) and therefore requires training and certification to operate these P.I.T.S.

May work evenings and weekends due to special events and other projects related to timely and accurate warehousing and distribution of product.

The impact you will make...

Building a stronger bi-state region by nourishing people, empowering communities, and transforming systems.

At the St. Louis Area Foodbank, we are working to create a nutritionally secure Missouri and Illinois where no one goes to bed hungry. With the dedicated partnership of over 600 hunger-relief programs and local agencies - including soup kitchens, food pantries, shelters, and residential programs - we are responding to hunger in communities across 26 counties in Missouri and Illinois by distributing food to more than 400,000 people every year.

Since opening in 1975, and with the tremendous support and generosity of this community, the St. Louis Area Foodbank has grown to become our region's largest food distribution charity dedicated to feeding those in need. Together, we are feeding people and working to address the root causes of hunger for lasting impact every day.

What we can offer you...

Beyond a great mission, dedicated team members and an incredible opportunity to truly make a difference in our community, you will be generously rewarded for your contributions including:

• Competitive pay commensurate with experience
• Generous Paid Time Off (PTO) plan
• 403b plan with amazing company match
• Comprehensive benefits (medical, dental, vision, and more)

We work hard, play hard and change lives - so apply to join our Foodbank Family

This job description does not list all the duties of the job. Performance of other duties may be requested. Evaluations will be in part based upon performance of the tasks listed in this job description. St. Louis Area Foodbank has the right to revise this job description at any time. The job description is not a contract for employment.

SLAFB Diversity, Equity, and Inclusion (DEI) Statement

You are welcome at the St. Louis Area Foodbank (SLAFB) for who you are. At the SLAFB, we strive to empower our team to embrace and celebrate who they are by cultivating a diverse, equitable, and inclusive work environment. Doing so strengthens our organization, cultivates a culture where everyone feels valued and can bring their best selves to the SLAFB and enables us to nourish people, empower communities, and transform systems. At the SLAFB, we champion diversity, equity, and inclusivity to create a respectful and fulfilling workplace representing a broad range of lived experiences and viewpoints. We are committed to building a diverse and inclusive team that reflects the neighbors and communities we serve in the bi-state region to enhance engagement and connectivity with all key stakeholders.