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Junior Network Administrator

3 months ago

Newburgh, United States CloudFirst Full time
Job DescriptionJob DescriptionSalary:

We are seeking a Junior Network Administrator to support and maintain our network infrastructure while providing technical support. This role involves network administration, end-user support, and cloud-based technology with a focus on Office 365.

 

Responsibilities:

  • Install, configure, and maintain network hardware and software.
  • Monitor and troubleshoot network and performance issues.
  • Provide desktop support, including troubleshooting and resolving hardware/software problems.
  • Set up and troubleshoot printers and other peripherals.
  • Assist with Windows server installation and configuration.
  • Support PCs, printers, phones, and conference room equipment.
  • Provide onsite and remote assistance for technology deployment.
  • Handle field service calls and customer requests.
  • Document network and support activities.
  • Escalate complex issues as needed.
  • Work with cloud-based technologies, particularly Microsoft Azure, and customize them to improve business security and efficiency.

 

Qualifications:

  • Associate's degree in IT, Computer Science, or related field.
  • 1-2 years of experience in network administration or IT support.
  • Basic knowledge of networking concepts and hardware.
  • Experience with desktop support, printer troubleshooting, and cloud technologies
  • Familiarity with emerging technologies, platforms, and applications.
  • Strong problem-solving skills and good communication.
  • Experience with ConnectWise is a plus but not required