Residential Services Coordinator
2 weeks ago
- Shift: Varies: Morning to evening to overnight, holidays and weekends if need be
- Location: Onsite, Redwood City
Duties and Responsibilities
- Respond to routine inquiries from students, faculty, external constituents, and staff.
- Serve as a subject matter resource to students and other departments.
- Contribute to general office administration and process improvements, which may include report creation and distribution, filing, data entry, collating, guest check in and out, billing, audits, and preparing reservation material.
- Review documents and forms for completeness, track files for follow up and distribute for review.
- Process and sort all incoming and outgoing mail and deliveries.
- Coordinate logistics for outreach activities, meetings, and events.
- Ensure security and safety of residents, conference and program guests. Inform residents and guests of residential policies and procedures and enforce policies when issues of non-compliance arise.
- Research and resolve routine issues such as service requests and minor maintenance. Refer complex issues to other staff.
- Routinely inspect facilities and maintain assigned areas.
RequirementsEducation
- Associate’s degree
- One year of relevant experience, or combination of education and relevant experience.
Benefits
- Health/Vision/Dental Insurance
- Sick Time Off
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