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Residential Services Manager

2 months ago


Urbandale, United States Vodec Full time
Job DescriptionJob Description

We are seeking a dedicated and organized individual to join our team as a Residential Services Manager. In this role, you will oversee the daily operations and activities of our residential program, ensuring that our participants receive the highest level of care and support. This is a rewarding opportunity to make a positive impact on the lives of individuals with developmental disabilities and help them thrive in a community-based setting.

"By helping others reach their potential, you reach yours."

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Available Position:

  • Location: Urbandale, IA
  • Full-time; 40 hours per week
  • Monday-Friday 7:30 am to 3:30 pm
  • Wage: Based on experience
  • Hiring Bonus: $1,000 (paid in three increments)

As a Residential Services Manager, you will supervise, coordinate and evaluate residential service program and host home providers and staff.. You will oversee the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, and regulatory compliance.

Job Responsibilities:

· Supervise, evaluate, and coordinate activities of subordinates

· Maintain and complete accurate billing

· Interview, hire, supervise and terminate subordinate staff

· Lead subordinates to ensure quality of programs and effective use of resources.

· Evaluate subordinate job performance and conformance to regulations and recommend appropriate personnel action

· Contact regular and prospective sources to solicit referrals

· Meet with potential referrals and their stakeholders to explain services and their benefits

· Oversee implementation of plans developed by and with the interdisciplinary teams and other professionals

· Advise consumers to understand and overcome personal and social struggles

· Submits and reviews reports with supervisors

· Maintain accurate and complete client file information and case records

· Collect and evaluate information about consumers’ abilities, interests and personality characteristics using records, tests and interviews

· Provide information on and refer individuals to public or private agencies andcommunity services for assistance.

· Investigate and resolve consumer and stakeholder complaints

· Write or supervise writing of reports on consumers’ progress in services

· Confer and consult with individuals, groups, and committees to determine needs

· Implement and extend organization's programs and services as needed

· Speak to community groups promoting agency purpose and programs

· Verify completeness and accuracy of subordinates' work, computations, and records

· Attend Individual Support Plan (ISP) and/or Individual Education Plan (IEP) meetings as required

· Maintain compliance with licensing standards

We provide excellent benefits to eligible employees:

  • Medical, dental and vision insurance
  • Company-paid life insurance as well as voluntary life insurance
  • Short-term and long-term disability available
  • 403(b) retirement program with match
  • Paid vacation, paid sick leave and holiday hours
  • Career advancement opportunities
  • Generous employee referral bonus program
  • Opportunities for bonuses/incentives and internal recognition programs
  • Paid on-site training including CPR, First Aide, Mandatory Reporter and Medication Aide
  • Build relationships and make a difference
  • The MOST rewarding job you will ever have

Requirements:

  • Must be at least 19 years of age
  • High School or equivalent diploma
  • Two years’ experience performing similar functions or an undergraduate degree from an accredited college or university
  • · Knowledge of Microsoft Office software
  • · Medication Manager/Aide, CPR/AED/First Aid, Mandatory Reporter, and The Mandt System® certification (must be obtained within a 90-day period from date of hire)
  • Satisfactory driving record (no more than three moving violations in the most recent 36-month period)
  • Valid driver’s license appropriate for vehicle type being required to operate and maintain
  • · Access to reliable personal transportation for job performance as may be occasionally required. Personal vehicle must be insured for liability, medical, uninsured and underinsured motorists. Proof of insurance must be submitted and maintained.
  • No convictions for abuse, molestation, theft, burglary, robbery, assault, rape and other crimes against another person or property judged to be job-related
  • No founded reports of abuse of a dependent person
  • · Not actively using illegal substances

Vodec’s mission is to provide services to persons with disabilities in order that those persons may live, work and participate in the community in the least restrictive environment to achieve their full potential. Our purpose is to support and advocate for persons with disabilities, so those persons have opportunities to develop to their fullest potential, to interact with society, to experience a sense of belonging and to contribute something of themselves at their own levels of ability.