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Project Solutions Specialist

3 months ago

Folsom, United States California ISO Full time
Job DescriptionJob DescriptionCompany Description

The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7.

As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers.

The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently—managing the electron traffic on a power grid we do not own—making sure electricity is safely delivered to utilities and consumers on time and reliably.

The California ISO is committed to the health, safety, and work/life integration of it employees and is proud to offer flexible work arrangements. This position would be eligible to participate in a on-site or hybrid schedule. 

Relocation Assistance is available.

Job Description

Under the general direction of the Manager, responsible for technical administration of program and project-management software tools, including information management and coordination with program and project managers to ensure the health of the information available in these tools. Creates reports and dashboards to aid the senior leadership team in complex decision-making. Monitors, tracks and coordinates special projects and ongoing initiatives.  Assists with coordinating program implementation activities including training and organization-wide communications. Develops templates, processes, and procedures that improve operational and strategic execution and implementation of multi-disciplinary and complex enterprise wide projects. Implements tools for modernizing the implementation, maintenance, and ongoing updates to the Program Lifecycle (PLC), Software Development Lifecycle (SDLC), program and project management planning, tracking and reporting tools. Provides technical support training to ISO staff for related processes and tools. Supports portfolio-planning processes as required.

What You Will Be Doing: 

  • Provides technical administration for project management software (MS Project and Project Server). Establishes standard features for ISO project managers and resource managers to create and manage project schedules, reports, dashboards, visualizations, resources, budgets, perform risk management and issue tracking. Assists project managers in developing and tracking project plans, timelines, and milestones and resolves Project Server issues in a timely manner to reduce impacts to project delivery. Defines requirements and drives the upgrades and implementations of new software, system upgrades and patches to ensure minimal impact to resources and teams. Develops, communicates, and provides guidance on consistent project management methods across the organization. Defines requirements, documentation and guidelines for technical and other ISO support staff for the use and maintenance of Project Server, including reports and issue troubleshooting. Ensures support and training materials are available for all levels of MS Project users.
  • Develops and implements custom macros and scripts to automate tasks and workflows. Develops custom reports and dashboards using Power BI, Excel or other interfaces, processing large datasets to provide an intuitive experience and to enhance effective data-driven decision-making capabilities for leadership teams.
  • Provides technical administration of the portfolio management tool (PlanView). Creates and implements reports, dashboards and other features in partnership with program managers. Implements and maintains software integration code to ensure frequent data synchronization from project management tools.
  • Maintains SharePoint sites for the department, from a feature and content perspective. Facilitates department activities such as budget management, business continuity, safety activities, and executes on organizational changes within the business process framework. Serves as the eRecords liaison and ensures Project records adhere to corporate records management policies, procedures and guidelines, including records retention schedule. Supports project managers to maintain records using approved corporate tools.
Qualifications

Level of Education and Discipline:

A Bachelor’s degree (BA,BS) or equivalent education, training and experience in Business Administration, Information Technology, Engineering or related field.

Amount of Experience:

Equivalent years of education and training, plus two (2) or more years related experience.

Certifications:

Project Management Professional, Certified Scrum Master, PlanView or similar desired.

Type of Experience:

Experience with Microsoft applications such as Project, SharePoint, Power BI and Excel. Experience defining, implementing and maintaining Project/Program Management tools including Microsoft Project Server and SharePoint is required. Experience with SQL scripting and database knowledge is a plus. Experience defining resource forecasting models and Project Server reports. Experience with project tracking and reporting in the coordination of software releases. Able to work across teams to communicate information related to Project Server, PlanView and the SDLC processes

Additional Skills and Abilities:

Strong verbal and written communication and documentation skills required, with a demonstrated attention to detail.  Ability to use deductive reasoning and analytical thinking with sound judgment and decision-making skills.  Strong interpersonal and conflict resolution skills are also essential.  Must be self-starting and willing and able to work independently in a dynamic corporate organization under pressure of tight deadlines and aggressive expectations.  Problem solving skills with the ability to influence others without direct authority. Must be able to work effectively in a team environment as facilitator and team member.  Must be proficient with Microsoft Office Suite.  Ability to work across teams to communicate information related to Project Server, PlanView and the SDLC processes



Additional Information

The pay range for the Project Solutions Specialist position is $37.00- $61.66 hourly.

All your information will be kept confidential according to EEO guidelines.