Event Sales

3 weeks ago


Marlborough, United States Apex Entertainment Full time $44,000 - $100,000
Job DescriptionJob Description

Sales Coordinator Wanted


Apex Entertainment is seeking dedicated and enthusiastic individuals to join our team We are currently looking for a Sales Coordinator who will play a crucial role in providing exceptional service to our guests. As a Sales Coordinator, you will be responsible for the booking, upselling, and detailing of events to ensure complete guest satisfaction and increased revenue.


Responsibilities:


  1. Event Planning and Detailing:
  • Manage the planning and detailing of various events, including children's birthday parties, teen parties, bachelor parties, small corporate team outings, and more.
  • Work with guests from the initial inquiry to the detailed planning process, ensuring clear communication and follow-up after the event to ensure customer satisfaction.
  1. Client Consultation and Customization:
  • Provide guests with comprehensive information about all that Apex Entertainment has to offer, helping them customize the best event to meet their specific needs.
  • Schedule and facilitate site tours in a professional and inviting manner, showcasing the unique features and attractions of our facility.
  1. Pricing and Documentation:
  • Quote prices accurately and prepare Banquet Event Orders (BEOs) in a consistent, accurate, and efficient manner.
  • Review all terms and conditions with guests throughout the planning process, ensuring their understanding and agreement.
  1. Guest Communication and Relationship Building:
  • Routinely check in with guests regarding their upcoming event, addressing any concerns or questions to ensure all details have been addressed and the booking process runs smoothly.
  • Build strong relationships with guests to foster repeat business, generate positive reviews, and attract new clients.
  1. Financial Management:
  • Ensure up-to-date financial records and collect payments from clients in a timely manner.
  • Contribute to revenue growth by identifying opportunities for upselling and maximizing event bookings.
  1. Community Engagement:
  • Assist in off-site street team events to foster community relationships and attract new business opportunities.
  1. Collaboration and Communication:
  • Maintain clear and consistent communication with all departments, providing detailed BEOs and attending weekly BEO meetings.
  • Collaborate directly with various department managers to ensure seamless coordination and successful execution of events.
  1. Administrative Support:
  • Answer general guest questions via phone, web chats, and emails, providing prompt and accurate information.
  • Perform administrative tasks, such as checking attraction reservations, adjusting online reservations, filing event invoices, and other responsibilities as assigned by the Sales Manager.

Requirements:

  • High School Diploma or GED equivalent.
  • Associate or Bachelor's Degree preferred.
  • 1-2 years of experience in sales, event booking, and handling Banquet Event Orders (BEOs).
  • 1-2 years of experience in the food & beverage and/or hospitality industry.
  • Strong interpersonal skills and the ability to build rapport with clients.
  • Proficient in all MS Office applications.
  • Ability to calculate figures and amounts such as discounts, proportions, percentages, etc.
  • Detail-oriented with strong organizational and time management skills.
  • Excellent written and verbal communication skills.
  • Professional and courteous demeanor, representing Apex Entertainment's commitment to exceptional service.
  • Motivated team player with a proactive approach.

Perks and Benefits:

  • Join a dynamic and dedicated team that celebrates passion for fun, sales, and service.
  • Competitive compensation and opportunities for growth within our organization.
  • Health, Dental, Vision
  • 401K (after 1 year)
  • Free Attractions.
  • 50% Off select food items.
  • Enjoy a flexible schedule that allows you to balance work and play.

Join us in creating unforgettable events and delivering exceptional guest experiences at Apex Entertainment. Be part of a dynamic team where your dedication and enthusiasm will contribute to the success of our sales initiatives. Apply now and embark on a rewarding journey with us


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