Process Analyst

2 weeks ago

Hopkins, United States East View Companies Full time
Job DescriptionJob DescriptionEast View is a leading provider of information products and services serving researchers worldwide. Our products encompass a wide variety of content types consumed by libraries and researchers, including online databases, digital and print periodicals, monographs, atlases, census and GIS, and primary source collections. We serve all geographies and many market segments, including academic institutions, government organizations, corporations, public and federal libraries, and law firms. Our product/content portfolio is highly international and encompasses research content in more then 80 languages.

The Process Analyst will play an integral role in analyzing and architecting digital publishing workflows to create EVIS online products and digital solutions, reporting to the Director of Digital Publishing. A successful candidate should have a solid understanding of the digital publishing process, from digital capture of content to metadata and content management processes, and related industry specifications, standards, and emerging technologies regarding digital imaging, OCR technology, etc. The Process Analyst will collaborate with multiple internal departments and digital publishing staff, as well as external technology vendors and content providers to support publishing deadlines and the company’s financial and strategic objectives in the creation of its digital products.

Key Duties:
  • Architect, document, and coordinate workflows associated with EVIS digital products. This includes wire-framing processes and curating project charters, as well as maintaining basic financial tracking in conjunction with departmental leadership and EVIS Finance dept.
  • Liaise between internal publishing staff, interdepartmental stakeholders, external vendors and content owners.
  • Provide strategic input on process improvement, identification and vetting of technology partners.
  • Define user requirements by conferring with the administration and sales staff at East View, studying the needs and interests of customers, conducting competitive intelligence, reviewing professional literature.
  • Provide continuous innovation, process improvement and cost-efficiency across East View’s Department of Digital Publishing and between departments.
  • Providing process/technical consultations to external customers as needed.

Requirements:
  • Bachelor's degree or equivalent, Masters preferred
  • 3+ years in information services, digital production, preservation or digital conversion services or relevant field
  • Desired:
    • Entrepreneurial mindset with knowledge of budgets and customer focus to drive a new business endeavor
    • Strong organizational and analytical skills, strategic thinking and ability to work collaboratively and independently.
    • Creative, problem-solving mindset.
    • Enthusiasm and interest for foreign-language content a plus, regardless of fluency/lack of fluency in any specific language.

Based in Minneapolis, MN
Flexible in-office presence
Travel: No standing travel requirement is associated with this role, although specific and opportunities for professional development (e.g. relevant workshops or conferences) may arise for discussion with the Process Analyst.

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