Account Manager

1 week ago


Henderson, United States Rush Media Full time
Job DescriptionJob Description

Rush Media LLC is a holding firm supporting all aspects of e-commerce product marketing for various start-up subsidiaries. At Rush Media, we are passionate, out-of-the-box, strategic, and creative thinkers with a constant drive to elevate the brand voice and consumer engagement. We are currently looking for an Account Manager to join our team

As the Account Manager, you will be the primary point of contact for our clients who purchase our app ensuring satisfaction with the app's services, overall management of the account, and driving user engagement.

What You'll Do:

  • Develop and maintain strong relationships with client stakeholders and act as the go-to person for client inquiries, issues, and requests.
  • Facilitate the onboarding process for new clients, including training on app features, functionality, and best practices to ensure a smooth transition.
  • Identify opportunities for upselling and cross-selling our app's features and services.
  • Monitor client performance metrics, analyze data, and provide actionable insights to clients for maximum optimization.
  • Proactively address and resolve issues or concerns and collaborate with cross-functional teams to ensure timely and effective solutions.
  • Gather client feedback and work with the product and development teams to communicate and prioritize feature requests and improvement.

Who You Are:

  • Proven experience in account management or client services preferably within the tech or app industry.
  • You have strong technical proficiency with app-based platforms and data analytic tools with the technical aptitude to understand and explain app functionality and troubleshoot issues.
  • You have a strong desire to ensure client satisfaction by going above and beyond and have the ability to manage multiple accounts and projects simultaneously without compromising quality.
  • You are customer-focused, results-driven, and a team player with a PASSION for technology and innovation.
  • You are creative, and BOLD.

WHAT'S IN IT FOR YOU?

  • Competitive compensation.
  • A strong Company culture and highly collaborative team.
  • A high-growth, dynamic environment with opportunities for your direct impact to be felt.
  • Paid holidays, FUN team events, and PTO.
  • Opportunity to work with passionate, business-minded colleagues who bring their all to our mission every day.
  • Free monthly product up to $300.00.
  • State-of-the-art media equipment, a full green screen room, and a modern podcast room.

If you are interested and feel you would be the perfect candidate for this role, apply and come work with the HIGHEST preforming e-commerce marketing professionals in the game



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