Patient Service Representative

3 months ago


Scranton, United States ZOLL LifeVest Full time
Job DescriptionJob Description

Position Title: Patient Service Representative (PSR)

Remote independent contract worker position

Competitive fee for service

Flexibility – work around your schedule

Lifesaving medical technology

The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives.

Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.

Summary Description:

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.

 LifeVest®  is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition.  It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.  

This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the  use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off.

Responsibilities:

  • Contact caregivers and family to schedule services
  • Willingness to accept assignments which could include daytime, evenings, and/or weekends. 
  • Travel to patient’s homes and health care facilities  to provide services
  • Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®
  • Program LifeVest® according to the prescribing physician’s orders
  • Measure the patient and determine correct garment size
  • Review with patient, and have patient sign, all necessary paperwork applicable to the service.
  • Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
  • Manage device and garment inventory
  • Disclose  family relationship with any potential referral source

Qualifications:

  • Have 1 year patient care experience
    • Patient experience must be in a paid professional environment (not family caregiver)
  • Patient experience must be documented on resume
  • Completion of background check 
    • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
  • Disclosure of personal NPI number (if applicable)
  • Valid driver’s license and car insurance and/or valid state ID
  • Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
  • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

 

Powered by JazzHR

a71QpB4dnc



  • Scranton, United States Geisinger Full time

    Location: Geisinger Community Medical Center (GCMC) Shift: Rotation (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No Job Summary: Geisinger’s Patient Access Representatives (PARs) are excellent communicators who handle patient inquiries every day — all while maintaining empathy, professionalism...


  • Scranton, United States Geisinger Health System Full time

    Location:Geisinger Multi-Specialty Clinic Olive StreetShift:Days (United States of America)Scheduled Weekly Hours:40Worker Type:RegularExemption Status:NoJob Summary:Responsible for front line support to the department. Coordinates and performs front line office activities in an effective and efficient manner for the department. Greets and registers incoming...


  • Scranton, United States Redner's Markets Full time

    To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities. ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of custo Customer Service Representative, Customer Service, Representative, Operations, Front End, Retail


  • Scranton, United States U-Haul Full time

    Location: 375 N 7th Ave, Scranton, Pennsylvania 18503 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Scranton, United States PSG Global Solutions Full time

    Description We're looking for a Customer Service Representative , working in Banking/Finance industry in Scranton, Pennsylvania, United States . Responsibilities: Provide clients and/or internal partners with clear, complete, and accurate responses to their questions and inquiries at point of call. Deliver quality service by providing effective and...


  • Scranton, United States Adecco Full time

    Responsibilities This person will work with internal and external partners to ensure the accurate order processing and delivery. Additionally, you will work with customers and our 3PL network. We specialize in “edible entertainment.” You will be a member of a results driven team in a “can do” culture and a key contributor in meeting our customers’...


  • Scranton, Pennsylvania, United States Regional Hospital of Scranton Full time

    Position Overview:The role is primarily focused on patient registration, which entails welcoming patients, accurately entering their demographic details, and managing appointment scheduling.Key Responsibilities:1. Greet patients warmly and assist them with the registration process.2. Verify and ensure the accuracy of patient demographic information.3....


  • Scranton, Pennsylvania, United States Scranton Hospital Company Full time

    Position Overview:As a key member of our healthcare team, you will be primarily tasked with managing patient registrations. This includes welcoming patients, ensuring accurate demographic information is recorded, and scheduling appointments efficiently.Key Responsibilities:- Greet and assist patients upon arrival- Verify and update patient demographic...


  • Scranton, Pennsylvania, United States Regional Hospital of Scranton Full time

    Position Overview:The Receptionist plays a crucial role in the healthcare environment, ensuring smooth operations at the front desk.Key Responsibilities:1. **Patient Registration:** Greet and assist patients during their visit, ensuring a welcoming atmosphere.2. **Information Verification:** Accurately verify and update patient demographic details to...


  • Scranton, Pennsylvania, United States Regional Hospital of Scranton Full time

    Position Overview:The role of the Receptionist is crucial in ensuring a smooth operation within the healthcare environment. This position involves a variety of responsibilities that contribute to the overall patient experience.Key Responsibilities:1. **Patient Registration:** Greet and assist patients during the registration process, ensuring a welcoming...


  • Scranton, Pennsylvania, United States Scranton Hospital Company Full time

    Position Overview:As a vital member of our healthcare team, you will be primarily tasked with the essential function of patient registration. This includes:Welcoming Patients: Greet individuals as they arrive, ensuring a warm and professional atmosphere.Registration Duties: Accurately register patients, confirming the correctness of their demographic...


  • Scranton, United States Community Bank System Full time

    Overview: At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 230 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail...


  • Scranton, United States PSG Global Solutions Careers Full time

    Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Customer Service Representative, working in Banking/Finance industry in Scranton, Pennsylvania, United States. Assist customers with questions or issues regarding their accounts received via phone and/or correspondence....


  • Scranton, United States NVP Warranty Full time

    Job DescriptionJob DescriptionThe Customer Service Representative (Call Center) will provide the Best-In-Class support to all inbound coverage and/or general claims questions from customers such as contract holders, dealerships, agents, and automotive repair shops. This is a HYBRID position based in our Scranton, PA office. ESSENTIAL JOB RESPONSIBILITIES·...


  • Scranton, United States Azek Co. Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01466 Showing 1 location **Job Details** **Description** **THE AZEK COMPANY -Join our winning team!** We are the industry-leading manufacturer of beautiful, low-maintenance building products, and we are committed to accelerating the use of recycled...


  • Scranton, United States VIMO INC Full time

    Job DetailsJob Location Scranton, PA - Scranton, PA Remote Type Fully Remote Position Type Full Time Salary Range $14.50 - $16.00 Hourly Job Category Customer Service Remote Customer Service Representative It's truly an exciting time to be a part of GetInsured! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything...


  • Scranton, United States Help at Home Full time

    Title:  Bilingual Care Supervisor Function or Dept.: OperationsCategory:   Branch AdministrationLocation: Reports to:  Care ManagerFLSA Classification:  Non-ExemptHelp at Home is the nation’s leading provider of high quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our...


  • Scranton, United States Justice Cannabis Co Full time

    DescriptionSummary The Patient Care Associate(PCA) is responsible for delivering an exceptional customer experience. This role ensures all sales are compliant with state regulations and that customer needs are heard and met throughout the sales process. This position is also responsible for ensuring transactions are accurately recorded in point-of-sale (POS)...


  • Scranton, Pennsylvania, United States Krispy Kreme Full time

    About Krispy KremeKrispy Kreme is a leading manufacturer of premium sweet treats that have been delighting customers for generations. Our mission is to provide exceptional customer service and create a welcoming atmosphere in our shops.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Shop Team Member. As a...


  • Scranton, Pennsylvania, United States GP Mobile Full time

    Job OverviewThe Retail Associate Manager plays a pivotal role in driving the success of our stores by leading and developing a high-performing team. This individual will work in partnership with the Store Manager to deliver exceptional customer experiences and drive sales growth.Key Responsibilities:Customer Experience: Ensure that every customer interaction...