Patient Coordinator

3 weeks ago

Manchester, United States MVPT Physical Therapy Full time
Job DescriptionJob Description

We have an outstanding opportunity for a full-time Front Desk Patient Coordinator to work in our Manchester, NH Clinic. Under direct supervision, the Front Desk Patient Coordinator plays an important role in providing superior customer service to patients for our network of Physical Therapy and Chiropractic clinics. This employee is courteous, friendly, a problem solver acting as an integral member of our team.They are dedicated to delivering excellent customer service and strengthening relationships with our patients.


Hours: Monday-Friday/40 hours a week


The Patient Coordinator will be responsible for insurance authorizations, the scheduling and tracking of patient appointments and assisting patients with coordination of care and benefits. Previous experience in physical therapy/healthcare environment a plus. Candidate will need strong organizational skills and the ability to multi-task and be detail oriented.


The successful candidate will have a willingness to help, referrals, insurance authorizations, benefits coordination experience, project a professional appearance, be a team player with a positive attitude, be self-motivated and possess the following skills:


Essential Functions

  • Retrieves messages from voice mail and forwards to appropriate personnel as needed.
  • Able to answer multiple phone lines, determines purpose of callers, and forwards calls to appropriate personnel as needed.
  • Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
  • Answers questions about organization and provides callers with address, directions, and other information while keeping PHI secure.
  • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
  • Obtains additional patient information as needed; including updated demographic and insurance information.
  • Reviews patient charts to ensure proper documentation and information are enclosed in accordance with practice guidelines.
  • Acquires necessary medical records and documents for patient charts by communicating via telephone, facsimile, email, or in person with other office locations or office personnel
  • Schedules patients for appointments and re-call appointments in an efficient and productive manner; including confirming initial evaluations 24 hours prior to the scheduled appointment.
  • Verifies patient insurance prior to initial evaluation; including submission of insurance forms to insurance companies as required; initiating referrals; communicating to therapist any insurance restrictions verbally and within patient chart.
  • Navigates insurance websites efficiently to gather pertinent patient insurance eligibility and benefits information.
  • Receives, sorts, and routes mail, and maintains and routes publications.
  • Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
  • Takes payments for services and products and prepare bank deposits on a daily basis.
  • Creates financial arrangements with patients for all treatment.
  • Maintains accounts receivable records and places necessary collection calls to patients and insurance companies in a professional manner.
  • Data entry of financial transactions and miscellaneous correspondence on computer.
  • Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
  • Maintains regular and punctual attendance.
  • Complies with all company policies and procedures
  • Performs other duties as assigned.


Requirements

  • High School diploma or equivalent
  • Strong telephone protocol and professional etiquette
  • Strong communication skills, verbal and written
  • Computer skills, proficient with Windows based software
  • Strong problem-solving skills and ability to think quickly, act professionally and work efficiently
  • Ability to represent our company in a professional manner


Preferred Qualifications

  • Experience working in a physical therapy company preferred
  • Previous healthcare administrative support experience
  • Knowledge of HIPAA and other regulatory policies
  • Knowledge of insurance regulations, policies, and procedures


Exemplify the core values of being: Compassionate Growth Oriented Committed To Health & Wellness, Energetic & Enthusiastic Committed To Service & Quality Value Team Work & Dedication Strong Character: Professionalism, Integrity, Humility


MVPT is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.


  • Patient Coordinator

    4 weeks ago

    Manchester, United States MVPT Physical Therapy Full time

    Job DescriptionJob DescriptionWe have an outstanding opportunity for a full-time Front Desk Patient Coordinator to work in our Manchester, NH Clinic. Under direct supervision, the Front Desk Patient Coordinator plays an important role in providing superior customer service to patients for our network of Physical Therapy and Chiropractic clinics. This...

  • Patient Coordinator

    3 weeks ago

    Manchester, United States The Vascular Experts Full time

    Job Title: Patient Coordinator Department: The Vascular Experts Reports To: Office Manager Location(s): The Vascular Experts - Manchester Pay Status: Full Time / Hourly Non-Exempt Position Summary: The incumbent provides clerical and administrative support and coordinates multiple patient care activities for physician practices. Responsible for greeting...

  • Patient Unit Coordinator

    4 weeks ago

    Manchester, United States SolutioNHealth Full time

    Come work at the best place to give and receive care!?Job Description:The Cardiac Intermediate Care Unit (CICU) is a 47-bed unit with an average census of 46-47 patients. We have 149 employees on the unit, and we specialize in cardiac/telemetry, S/P catheter, pacer, ICD, stroke & seizure, GI bleed, sepsis, and med/surg overflow. The CICU has Nurse to patient...

  • Patient Unit Coordinator

    2 weeks ago

    Manchester, United States SolutionHealth Full time

    Come work at the best place to give and receive care! The Cardiac Intermediate Care Unit (CICU) is a 47-bed unit with an average census of 46-47 patients. We have 149 employees on the unit, and we specialize in cardiac/telemetry, S/P catheter, pacer, ICD, stroke & seizure, GI bleed, sepsis, and med/surg overflow. The CICU has Nurse to patient ratios of 1:4...

  • Patient Unit Coordinator

    4 weeks ago

    Manchester, United States SolutioNHealth Full time

    Come work at the best place to give and receive care! ?Job Description: The Cardiac Intermediate Care Unit (CICU) is a 47-bed unit with an average census of 46-47 patients. We have 149 employees on the unit, and we specialize in cardiac/telemetry, S/P catheter, pacer, ICD, stroke & seizure, GI bleed, sepsis, and med/surg overflow. The CICU has Nurse to...

  • Patient Unit Coordinator

    4 weeks ago

    Manchester, United States SolutioNHealth Full time

    Come work at the best place to give and receive care! Job Description: The Cardiac Intermediate Care Unit (CICU) is a 47-bed unit with an average census of 46-47 patients. We have 149 employees on the unit, and we specialize in cardiac/telemetry, S/P catheter, pacer, ICD, stroke & seizure, GI bleed, sepsis, and med/surg overflow. The CICU has Nurse to...

  • Patient Unit Coordinator

    5 days ago

    Manchester, New Hampshire, United States SolutioNHealth Full time

    Come work at the best place to give and receive care ?Job Description: The Cardiac Intermediate Care Unit (CICU) is a 47-bed unit with an average census of 46-47 patients. We have 149 employees on the unit, and we specialize in cardiac/telemetry, S/P catheter, pacer, ICD, stroke & seizure, GI bleed, sepsis, and med/surg overflow. The CICU has Nurse to...

  • Patient Care Coordinator

    3 weeks ago

    Manchester, United States Integrated Rehabilitation Services Full time

    Overview: **Clinic Name: Integrated Rehabilitation Services** **Position: Patient Care Coordinator** **Location: Manchester, Connecticut** **Employment Type: Full-Time** **Experience: 1+ Years** **Compensation Range: $16 - $21; Dependent on Experience** **Perk: 401k Matching** **We Are Seeking**: Integrated Rehabilitation Services has an immediate...

  • Patient Care Coordinator

    3 weeks ago

    Manchester, United States APDerm Full time

    Overview: Are you an experienced Medical Assistant looking for an opportunity to directly impact patient care? Come to work for APDerm as a Patient Care Coordinator and take advantage of our competitive pay, comprehensive benefits package, and opportunities for growth, to include: - Generous Tuition Reimbursement that can be used for Medical Assistant...

  • Dental Patient Treatment Coordinator

    3 weeks ago

    Manchester, United States NH dental Full time

    **About us** NH dental is a small business in Manchester, NH. We are professional, agile and professional. Our work environment includes: - Modern office setting - Food provided - Growth opportunities **Responsibilities**: - Greet and welcome patients to the dental office - Schedule and confirm patient appointments - Collect and verify patient insurance...

  • Patient Service Coordinator

    4 weeks ago

    Manchester, United States Hartford Healthcare Full time

    Work where every moment matters. Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford HealthCare Medical Group is one of the largest medical practices in New England...

  • Patient Service Coordinator

    3 weeks ago

    Manchester, United States Hartford Healthcare Full time

    Work where every moment matters. Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford HealthCare Medical Group is one of the largest medical practices in New England...

  • Patient Care Coordinator

    3 weeks ago

    Manchester, United States Merit Dental Full time

    Overview: $1000.000 Sign on Bonus! As the first point of contact with our patients, you'll be an important member of the office. You'll help our patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours): Monday...

  • Patient Transporter

    2 weeks ago

    Manchester, United States Eastern Connecticut Health Network Full time

    ***: Under the direction of the Administrative Director, Medical Imaging, Team Leader, Medical Imaging or Workflow Coordinator, provides support services and transportation of patients for inpatient and discharge needs. Supports ancillary hospital-wide needs such as transporting lab specimens, pharmaceuticals, patient belongings, small patient care...

  • Patient Access Representative

    4 weeks ago

    Manchester, United States Community Action Committee of Pike County Full time

    Job DescriptionJob DescriptionSalary: 16.02Our Patient Access Representatives play a key role in the center’s aim to deliver patient-centered, coordinated team-based health care.   Reporting to the Patient Access Coordinator, the Patient Access Representative is responsible for completing all front desk functions efficiently and professionally including...

  • Care Coordinator

    1 week ago

    Manchester, United States AdventHealth Manchester Full time

    All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Our promise to you: Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each...

  • Patient Service Representative

    3 weeks ago

    Manchester, United States CardioOne Full time

    **About the Company** CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay....

  • Patient Service Representative

    2 weeks ago

    Manchester, United States CardioOne Full time

    About the Company CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We...

  • Care Coordinator

    8 hours ago

    Manchester, United States AdventHealth Manchester Full time

    All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Our promise to you: Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each...

  • Patient Service Representative

    3 weeks ago

    Manchester, United States CardioOne Full time

    About the Company CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We...