Refugee Benefits Coordinator

2 weeks ago

Saint Louis, United States International Institute of St. Louis Full time
Job DescriptionJob Description

Are you ready for a challenge? Are you passionate about making a difference in the lives of foreign-born populations?

The Refugee Benefits Coordinator is responsible for eligibility determination for the Missouri Refugee Program services, coordinating with local implementation partners; training and technical assistance support; data collection and management; quality assurance and additional tasks as needed.

The Refugee Benefits Coordinator is responsible for assisting local resettlement agencies with the provision of services that help their newly arrived refugee clients attain self-sufficiency through short-term cash assistance and referrals to employment services. Specifically, the Refugee Benefits Coordinator monitors services related to the administration of Refugee Cash Assistance services and with screening, enrollment, monthly cash assistance, and follow-up services.

Join us in this journey of creating a positive impact on the community. Take the next step in your career and apply today. You can get great benefits such as medical, dental, vision, and life insurance; including flexible spending account, PTO, retirement benefit, 10 paid holidays plus 3 floating holidays, and paid parental leave.

Duties/Responsibilities

  • Processing Refugee Cash Assistance (RCA) applications and determining final eligibility for enrollment.
  • Coordinating RCA payments with MO-ORA's finance department.
  • Track, organize, and define needed data sets.
  • Reconcile monthly RCA payment with finance records and databases.
  • Assist in training staff at participating organizations on RCA programming, changes, best practices and efficiency.
  • Troubleshooting application and enrollment problems.
  • Assist in monitoring RCA benefit payments statewide and by region.
  • Assist in evaluating RCA program statewide and suggest changes to program design and structure.
  • Assist the State Refugee Coordinator with projecting on-going and future financial needs for program recipients.
  • Preparing monthly, quarterly, annual, and other reports.
  • Assist in monitoring quality of contract compliance for subrecipients.
  • Performing other related duties and activities as appropriate.

Required Skills/Abilities

  • Ability to interpret and adhere to established policies and procedures
  • Effective interpersonal and communication skills.
  • Proficient with Microsoft Office applications, internet research and a high comfort level in working with database systems.
  • Must exercise good judgment, courtesy, and tact in dealing with the public, and in giving and obtaining information.
  • Must have knowledge of and the ability to adhere to confidentiality standards.
  • Must be able to focus on details and ensure accuracy in reporting and giving information.
  • Must be cordial in working under pressure and/or meeting deadlines.
  • Must be able to work well both independently as well as part of a team.
  • Ability to work productively in a multicultural environment and demonstrate respect for differences.
  • Ability to approach and resolve problems in a detail and solution-oriented manner.

Other

  • Must have a valid driver's license and the ability to travel out of town (in-state) as needed. Generally limited to quarterly meetings; some overnight stays related to yearly monitoring.

Education and Experience

  • Bachelor's degree or at least one year of relevant work experience required.
  • Knowledge of the field of refugee resettlement or the administration of public benefit programs preferred.
  • Experience working with database exports a plus.

Working Environment:

  • Standard work environment and/or hybrid remote after training period.
  • Occasional travel for subrecipient monitoring is required.

JOIN US

Get ready to make a difference in the lives of refugees every day If you believe that this position matches your requirements, applying for it is a breeze. To apply through our website or to view other job openings, visit iistl.isolvedhire.com/jobs/


INTERNATIONAL INSTITUTE OF ST LOUIS: OUR STORY

The International Institute of St. Louis, a nonprofit organization, is our community's immigrant service and information hub. Our programs and services for immigrants, their families, and the wider community are locally and nationally acclaimed. We connect new arrivals with services and resources, engage foreign-born and the wider community, and build a more inclusive community.

Our Philosophy of Service: We SERVE with integrity, empathy, and respect. We are ACCOUNTABLE to our clients, our community, and ourselves. We CULTIVATE our clients' dignity through choice. We support all aspects of immigrant and refugee journeys from ARRIVING to THRIVING.

The above statements describe the job's essential responsibilities and requirements. This is not an exhaustive list of the duties that may be assigned to job incumbents.


Candidates of diverse backgrounds are strongly encouraged to apply.

EEO/AA


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