Client Experience Coordinator

7 days ago


Saint Louis, United States Northwestern Mutual Full time
Job DescriptionJob DescriptionOur culture supports an open mindset, curiosity, independent quests for knowledge and shared learning directed towards the mission and goals of the organization. Our actions are guided by our core values of Personal Responsibility, Personal and Professional Growth, Feedback Rich, Generosity and Faith. We are catalysts inspiring our community to plan for tomorrow while living for today. One person, one family, one business at a time.Job Summary

The Client Experience Coordinator (CEC) is an integral part of Northwestern Mutual – Clayton. They are responsible for establishing and maintaining leading edge office operations while serving as the primary contact for clients, prospects, recruits, and guests. This associate will also work within our Client Relations Center (CRC) as the CRC Coordinator.

Key Responsibilities

Client Experience Center

  • Greet all individuals and direct them appropriately, answer and screen phone calls
  • Maintain welcoming and clean appearance of common office areas
  • Replenish and re-order snack and drink supplies for the office
  • Manage monthly calendar, office directories, contact lists, and office supply inventory
  • Complete and/or assist with projects as needed by the team

Client Relations Center

  • Process all services requests of CRC Clients that call into the front desk
  • Proactively reconnect unassigned clients with active advisors
  • Maintain unassigned client data
  • Provide support for client transitions due to planned or unplanned advisor transitions

Minimum Job Requirements

  • Possess basic computer and Microsoft Office experience
  • 1+ year experience in customer service and professional office settings
  • Obtain Life and Health licensing within 90 days of employment
  • Independent learner who seeks knowledge and is adaptable to change
  • Best version of yourself in a highly collaborative and interdependent team setting
  • Succeed in an organized and detail-oriented environment

Benefits

  • Health, Vision, & Dental Insurance
  • Short Term Disability
  • Group Life Insurance
  • 401(k)
  • PTO + holiday pay
  • Parking
  • Base salary proportionate to experience level
  • Industry licensing and continuing education expenses
  • Personal and professional development opportunities
  • Opportunity to be a part of an inclusion driven environment with the ability to impact the community through our D&I counsel and affinity group offerings


  • Saint Louis, United States Lushin Inc. Full time

    Job DescriptionJob DescriptionLushin Inc, an Employee-Owned Indianapolis based Sales and Sales Management consulting group. We need a St. Louis based Client Services Coordinator to drive success for our growing client base.About Us: We have leaders, not bosses. We help lift others as we climb.We have each other’s backs. We take responsibility. We make...

  • Client Service Coordinator

    Found in: beBee jobs US - 2 weeks ago


    Saint Paul, Minnesota, United States AccentCare Full time

    OverviewWhy You'll Love Being a Client Service Coordinator at AccentCare Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Service Coordinator role. When you join AccentCare, you become part of a team that is not only dedicated to their patients,...


  • Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Client Advocate CoordinatorHigher Ground – St Paul The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes...

  • Client Associate

    7 days ago


    Saint Louis, United States Precision Wealth Strategies LLC Full time

    Job DescriptionJob DescriptionClient Associate – Needed to Manage the Client ProcessAre you looking for a platform to show off your organizational and communication skills? Do you take pride in your work? If professional growth, being part of an exceptional team, and driving client goals motivates you, let’s talk.The motto you will live by is “Every...

  • Client Associate

    11 hours ago


    Saint Louis, United States Precision Wealth Strategies LLC Full time

    Job DescriptionJob DescriptionClient Associate – Needed to Manage the Client ProcessAre you looking for a platform to show off your organizational and communication skills? Do you take pride in your work? If professional growth, being part of an exceptional team, and driving client goals motivates you, let’s talk.The motto you will live by is “Every...


  • Saint Louis, United States REJIS Commission Full time

    Join the REJIS Revolution: Pioneering Tomorrow’s Justice Tech Today! The Client Representative position at REJIS is a cornerstone role, bridging connections between IT professionals, criminal justice personnel, and civic leaders; embodying REJIS's mission, serving as the organization's face to external stakeholders, fostering growth, and enhancing...

  • Client Recruiter

    2 weeks ago


    Saint Louis, United States Abstrakt Marketing Group Full time

    Job DescriptionJob DescriptionJOB DESCRIPTIONAbstrakt Marketing Group (AMG) is a business growth company focused on lead generation for small to mid-sized B2B businesses. We offer outbound and inbound lead generation solutions to help companies grow and attract new business. As we continue to grow our current solutions while developing and offering new...

  • Housing Coordinator

    6 days ago


    Saint Louis, United States International Institute of St. Louis Full time

    Job DescriptionJob DescriptionAre you the kind of person that just can't sit at a desk? Do you need to be up and active with your day to day job? Well then the Assistant Housing Coordinator is the job for you! The Housing Coordinator is responsible to help meet the housing needs for newly-arrived refugees to the US by preparing housing units to be...

  • Event Coordinator

    7 days ago


    Saint Louis, United States Clout Promotions Full time

    Job DescriptionJob DescriptionClout is currently hiring an Event Coordinator to join our team on a full-time basis. Our Marketing Event Coordinator is hands-on with the various events, trade shows, and pop-up shops that we host across the St. Louis area. We are looking for an outgoing individual with excellent team collaboration skills, to lead our team of...


  • Saint Louis, United States Coalition Life Full time

    Job DescriptionJob DescriptionDescription:The Client Care Specialist is a high-impact position and is critical to the success of our mission of "Ending Abortion Peacefully and Prayerfully". The ideal candidate is comfortable with the uncomfortable. While very demanding, the reward of knowing you had a small part in empowering a mother to choose life for her...


  • Saint Louis, United States Premium Retail Services Full time

    Client Account Manager Premium Client Account Managers passionately go above and beyond to support their clients’ success in the retail space As an integral part of the client account team, you’ll build strong relationships with your clients, manage projects, oversee reporting and partner with Premium’s internal teams to ensure success What’s...

  • Client Case Manager

    2 weeks ago


    Saint Louis, United States Coalition Life Full time

    Job DescriptionJob DescriptionDescription: The Client Case Manager position is high-impact and critical to the success of our mission of Ending Abortion Peacefully and Prayerfully. The ideal candidate for this position would be organized, self-driven, and compassionate. While very demanding, the reward of knowing you had a small part in empowering a mother...

  • Office Coordinator

    2 weeks ago


    Saint Louis, United States Brado Full time

    Job DescriptionJob DescriptionPosition SummaryBrado’s Office Coordinator manages the day to day running of the St. Louis office space. They play a critical role in ensuring our space is welcoming, efficient and meets the needs of our teams while they are on-site. They ensure our space reflects our commitment to quality and that our staff has what they need...


  • Saint Louis, United States PENTA Engineering Corporation Full time

    Job DescriptionJob DescriptionJob Title: Business Development Coordinator Reports To: Principal Consultant PEC Consulting Group is seeking a Business Development Coordinator with excellent technical English language written and communication skills to collaborate with lead consultants (engineers) to create professional services proposals, generate...


  • Saint Louis, United States PENTA Engineering Corporation Full time

    Job DescriptionJob DescriptionJob Title: Business Development Coordinator Reports To: Principal Consultant PEC Consulting Group is seeking a Business Development Coordinator with excellent technical English language written and communication skills to collaborate with lead consultants (engineers) to create professional services proposals, generate...


  • Saint Louis, United States Swanson, Martin and Bell Full time

    Job DescriptionJob DescriptionSwanson Martin & Bell, LLP is looking for a trustworthy Billing Coordinator to ensure the company tracks and collects debts consistently and correctly. This position is key to safeguarding our revenues.Billing coordinators are equipped with knowledge of billing procedures and great attention to detail. Their analytical ability...


  • Saint Louis, United States The Rockridge Group Full time

    Job DescriptionJob Description TITLE: Assistant Sales CoordinatorCATEGORY: Sales/marketing/operations JOB SUMMARY: Entry level position - responsible in assisting and supporting the Sales Team. In addition, this individual will need to coordinate, communicate and process all Sales related correspondence, contracts and any other pertinent reports. ...


  • Saint Louis, United States The Rockridge Group Full time

    Job DescriptionJob Description TITLE: Assistant Sales CoordinatorCATEGORY: Sales/marketing/operations JOB SUMMARY: Entry level position - responsible in assisting and supporting the Sales Team. In addition, this individual will need to coordinate, communicate and process all Sales related correspondence, contracts and any other pertinent reports. ...


  • Saint Louis, United States Lawrence Group People, LLC Full time

    Job DescriptionJob DescriptionCompany Overview:Lawrence Group is a leading national architecture and design firm with a 40-year history of delivering innovative and transformative projects. We take pride in our commitment to excellence and our dedication to shaping spaces that inspire and endure.Position SummaryWe are actively seeking an accomplished and...


  • Saint Louis, United States The Rockridge Group Full time

    Job DescriptionJob Description TITLE: Assistant Sales CoordinatorCATEGORY: Sales/marketing/operations JOB SUMMARY: Entry level position - responsible in assisting and supporting the Sales Team. In addition, this individual will need to coordinate, communicate and process all Sales related correspondence, contracts and any other pertinent reports. ...