Office Manager

3 weeks ago


Boulder, United States The Pearl Senior Living Full time
Job DescriptionJob Description



Dial is the place to love the way you work. Our team members get the opportunity to serve and learn from some of the most knowledgeable seniors. Our residents will become your family as we seek to infuse happiness into the lives of those we serve daily. You will make a difference at Dial by not only adding years to resident's lives, but life to their years.
Position Summary: Maintain accounts receivable, coordinate payroll processing and timesheets, track resident monthly billing, prepare correspondence and other forms/documents needed for daily operations and marketing, assist with a new employee orientation program, and other duties as assigned.


Perks & Benefits:
  • Birthday & anniversary PTO
  • Tuition Assistance
  • Double pay on holidays
  • PTO accrual on DAY 1
  • Referral Bonus
  • Free meal during shift (Up to $260 savings)
  • Loyalty Incentive
  • Employee Recognition Program
  • Discounts through Verizon and AT&T
  • Pay Advance Program
  • Medical and Prescription Drug Insurance including Dental and Vision
  • Basic Term Life/AD&D
  • 401K
  • Flexible Spending Account for Dependent Care

Essential Job Responsibilities:

Maintain Office Records and Provide Clerical Support

  • Organize office functions and flow of communication.
  • Maintain Accounts Receivable. (Invoice customers, post-payment of invoices, track non-routine and miscellaneous services for which residents, employees, or vendors should be billed or credited, and deposit invoice payments at the bank.)
  • Maintain and coordinate payroll processing and timesheets.
  • Responsible for resident monthly billing and tracking of additional charges.
  • Maintain resident files.
  • Maintain vendor files.
  • Prepare and mail monthly resident billing statements.
  • Ensure that resident payments are deposited efficiently.
  • Utilize YARDI software to track all receivables/payables.
  • Keep files of all receivables/payables.
  • Prepare correspondence and other forms/documents needed for daily operations and marketing.
  • Duplicate and distribute information.
  • Maintain office supplies and purchase needed supplies as approved by supervisor.
  • Lead/manage the Dial University Training program.
  • Assist in the management of the New Employee Orientation program.
  • Hire, supervise, train and manage all front office staff at the Assisted Living campus to provide appropriate services.

Assist in providing and coordinating services to residents, families, prospects, and visitors

  • Answer telephones and respond to residents' requests.
  • Create and maintain an environment for residents, families, and guests that is customer-friendly and that values and respects the uniqueness of each individual.
  • Answer inquiry calls and conduct tours in the absence of the Executive Director and/or Marketing Director.
  • Prepare weekly newsletters and assist with the preparation of marketing collaterals as needed.
  • Assist with special events as requested.

Education, Experience, and Other Requirements

  • 3-5 years as an Office Manager
  • High School diploma or GED
  • Must be at least 18 years of age
  • Advanced knowledge of bookkeeping beyond high school or equivalent work experience

Knowledge, Skills, and Abilities Required

  • Microsoft Office programs
  • Promote teamwork in providing services to residents.
  • Knowledge of and ability to operate and maintain equipment (FAX machine, calculator, photocopier, telephone, computer, and printer)
  • Knowledge of Microsoft computer software such as Word, Excel. Outlook and YARDI.
  • Knowledge of or willingness and ability to learn computer programs used in this facility
  • Proficiency in keyboard and data entry skills and ability to use a ten-key calculator (preferably by touch)
  • Ability to perform mathematical calculations accurately
  • Ability to read and comprehend the information efficiently

Preferred Qualifications

  • Previous experience with ADP or Yardi, preferred
  • A proven track record as an Office Manager is strongly preferred.
  • Willingness to learn and help others
  • Enjoyment in working with older adults

Anticipated application closed date 07/03/2024.





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