Clinical EAP Liaison

1 week ago

Pittsburgh, United States Pantherx Specialty LLC Full time
Job DescriptionJob Description

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work;

Thrive in the excitement of the ever-challenging environment of modern medicine; and

Are committed to achieving superior health outcomes for people living with rare and devastating diseases.

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.

Join the PANTHERx team, and define your own RxARE future in healthcare

Location: Pittsburgh, PA; Hybrid

Classification: Non-Exempt

Status: Full Time

Reports to: Supervisor, RxARECARE

Purpose:

The Clinical EAP Liaison provides support and education to health care providers for prescribed treatment therapies. The Clinical EAP Liaison plays a crucial role in managing incoming patient requests, facilitating the set-up of orders within internal systems, and overseeing the request process through to the successful shipment of drugs. This role serves as a single point of contact for health care providers and site staff participating in expanded access program (EAP), and for certain programs, with patients and caregivers, ensuring a seamless and compassionate experience throughout.

Responsibilities:

  • Manages receipt of EAP referrals or requests, ensuring receipt of all intake documentation necessary for patient and treating physician profile creation.
  • Schedules and lead welcome calls with treating physicians and site staff to confirm shipment scheduling, provide drug education overview as required, and other EAP process-related guidance as agreed with manufacturer.
  • Confirms with treating physicians/site team if patient consents to be contacted directly by PANTHERx. Where consent has been provided, serve as the lead point of contact for patients/caregivers.
  • Schedules and leads welcome calls with patients/caregivers to confirm shipment scheduling and provide warm transfer to Clinical Pharmacist who will provide instructions relating to drug administration and reconstitution, dosing, and storage requirements.
  • Works with patients/caregivers to determine their preferred method of communication during the EAP. Collaborate with the Program Manager (PM) on the execution of the determined communication method.
  • Guides physicians/site staff regarding refill process and provide reminders at a frequency as agreed with manufacturer.
  • Ensures IRB approval documentation is in place prior to approving shipment to dispense.
  • Works closely with internal departments, including logistics, to initiate shipments and ensure smooth order fulfilment. In cases where drug will be shipped directly to the patient, ensure authorization from the treating physician has been signed.
  • Manages adverse event reports according to the Safety Monitoring Plan (SMP).
  • Supports PM with adverse event reconciliation according to the terms of the SMP.
  • Supports PM with specific case queries and other Client questions as they arise.
  • Participates in internal program meetings.
  • Collaborates with the PM on EAP Product to Commercial Product transition process and lead timely communication to physicians/site team regarding requirements, as the transition to commercial product approaches, assuming FDA approval.

Required Qualifications:

  • Associate degree or bachelor’s degree from an accredited nursing school as a Registered Nurse (RN).
  • Must have demonstrated competence in community health or patient care setting, providing direct patient care with patients for 1-3 years.
  • Strong writing and grammar skills.
  • Strong organizational skills and a thorough knowledge of computers (Microsoft Office and Windows) are required.
  • Demonstrated ability to work independently and meet goals.

Preferred Qualifications:

  • 1-3 years of specialty pharmacy experience

Work Environment:

PANTHERx Rare Pharmacy offers flexibility only to eligible employees to work hybrid or remotely without compromising work performance, productivity, or team collaboration. This role routinely uses standard office equipment such as computers and phones.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function of the job.

Benefits:

Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too

Equal Opportunity:

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

  • Clinical Liaison

    6 days ago

    Pittsburgh, United States Encompass Health Full time

    Job DescriptionJob DescriptionTremendous professional abilitiesLife-changing resultsBE THE CONNECTION. In your role as a rehab liaison, you'll have the opportunity to be the connection between your strong professional abilities and exceptional patient care that sets the standard. Apply your outstanding skills and knowledge in a different, more meaningful...

  • Clinical Liaison

    19 hours ago

    Pittsburgh, United States Encompass Health Full time

    Job DescriptionJob DescriptionTremendous professional abilitiesLife-changing resultsBE THE CONNECTION. In your role as a rehab liaison, you'll have the opportunity to be the connection between your strong professional abilities and exceptional patient care that sets the standard. Apply your outstanding skills and knowledge in a different, more meaningful...

  • Admissions Liaison

    7 days ago

    Pittsburgh, United States Encompass Health Full time

    Job DescriptionJob DescriptionTremendous professional abilitiesTremendous impact on patient outcomesBE THE CONNECTION. Your role as admissions liaison enables you to use your strong professional abilities to connect patients to care that sets the standard. Apply your outstanding skills and knowledge in a different, more meaningful way while making the most...

  • Clinical Research Executive Assistant

    1 week ago

    Pittsburgh, United States Joulé Full time

    Title: Clinical Research Executive Assistant Location: Onsite, Oakland, PA Schedule: M-F 8 am-5 pm Type: Direct-Hire Overview: A top-ranked research university is currently searching for a Clinical Research Executive Assistant to serve as the primary support to senior and executive-level roles. Responsibilities Serves as the primary support to...

  • Medical Director

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Pittsburgh, United States Allegheny Health Network Full time

    The Allegheny Health Network (AHN) is recruiting a full-time Medical Director for our clinical cancer genetics program located in Pittsburgh, PA. Cancer Institute HighlightsNew state-of-the-art Academic Cancer Institute facilityPioneering scientific, translational and clinical research with a new Genomics facilityNetwork of genetic counselorsOutstanding...

  • Nursing Scheduler

    1 day ago

    Pittsburgh, United States WeCare Centers Full time

    Job DescriptionJob DescriptionDescriptionCome join the team at WeCare at Penn!WeCare is actively seeking a motivated Nursing Scheduler for community in Pittsburgh, PA. Our Nursing Scheduler is a dedicated and organized individual.  Key Responsibilities·      Tracks and verifies all employee hours, overtime, and call outs daily.·      Ability to...

  • Endocrinology Full-Time position in Pittsburgh, Pennsylvania

    Found in: beBee S US - 2 weeks ago

    Pittsburgh, United States Allegheny Health Network Full time

    **The Division of Endocrinology at The Allegheny Health Network (AHN)** is seeking an Endocrinologist to join our team in the North Hills of Pittsburgh, Pennsylvania. Provide comprehensive care for a wide range of diagnosis including but not limited to adrenal problems, diabetes, pituitary diseases, osteoporosis, thyroid disorders, etc. Enjoy collaborating...

  • Rheumatology Full-Time position in Pittsburgh, Pennsylvania

    Found in: beBee S US - 2 weeks ago

    Pittsburgh, United States Allegheny Health Network Full time

    **Allegheny Health Network (AHN)** is actively recruiting a **Rheumatologist** to join our practice in Pittsburgh, PA! Through our Drexel University affiliation, the position affords the opportunity for teaching, research, and trainee mentoring. ​ **Practice Highlights:** - 19 rheumatology clinicians and selected IM subspecialists - Ultrasound machine,...

  • Psychology Psychology Job with Allegheny Health Network in Pittsburgh, PA

    Found in: beBee jobs US - 7 days ago

    Pittsburgh, Pennsylvania, United States Allegheny Health Network Full time

    The Allegheny Health Network (AHN), Behavioral Health Institute is seeking a full-time Women's Behavioral Health Psychologist join a nationally recognized mental health program. Provide outpatient services within a multi-disciplinary team setting that offers reproductive mental health consultation, evidence-based psychotherapy, an infant-mental health...

  • Ophthalmologist – Pittsburgh, PA

    Found in: beBee jobs US - 7 days ago

    Pittsburgh, Pennsylvania, United States Allegheny Health Network Full time

    The Allegheny Health Network (AHN) is recruiting various Ophthalmology specialists and subspecialists to join our team serving Allegheny General Hospital in the Pittsburgh area. Our current needs focus is on: general ophthalmology, neuro-ophthalmology, glaucoma, and oculoplastic surgery.Job DutiesOutstanding Clinical skills.Experience is preferred.Trauma...

  • Endocrinologist – Pittsburgh, Pennsylvania

    Found in: beBee jobs US - 3 days ago

    Pittsburgh, Pennsylvania, United States Allegheny Health Network Full time

    The Division of Endocrinology at The Allegheny Health Network (AHN) is seeking an Endocrinologist to join our team in the greater Pittsburgh, Pennsylvania area. Provide comprehensive care for a wide range of diagnosis including but not limited to adrenal problems, diabetes, pituitary diseases, osteoporosis, thyroid disorders, etc. Enjoy collaborating with a...

  • Chief Medical Officer

    7 days ago

    Pittsburgh, United States East Liberty Family Health Care Center Full time

    Job DescriptionJob DescriptionA Chief Medical Officer (CMO) in a Federally Qualified Health Center (FQHC) plays a crucial role in overseeing the medical and clinical aspects of the organization. The chief medical officer establishes and updates the best practices for quality of care, educates clinical team members about improving their practice, and...

  • Patient Engagement Coordinator

    1 week ago

    Pittsburgh, United States UPMC Full time

    **UPMC Magee-Womens Hospital is seeking a Full Time Patient Engagement Coordinator to support the Gynecological Specialty Hospital Clinic!** **This position will work Monday through Friday, 8am to 4pm. This role will support a hybrid work schedule!** _Hours are subject to change based on business needs._ The Patient Engagement Coordinator will plan and...

  • Geriatric Psychiatry Full-Time position in Pittsburgh, Pennsylvania

    Found in: beBee S US - 2 weeks ago

    Pittsburgh, United States Allegheny Health Network Full time

    The **Allegheny Health Network (AHN), Behavioral Health Institute** is seeking a full-time psychiatrist to provide evidence-based psychiatric services. The Behavioral Health Institute is rapidly growing and seeking motivated individuals who want to be at the forefront of psychiatric care. Opportunities exist for adult and child psychiatrists in both the...

  • Academic Internal Medicine Faculty Physician Allegheny General Hospital – Pittsburgh, PA

    Found in: beBee jobs US - 2 weeks ago

    Pittsburgh, Pennsylvania, United States Allegheny Health Network Full time

    Allegheny Health Network (AHN) is actively recruiting a Clinician Educator Faculty Member for the Internal Medicine Residency Program at the Allegheny General Hospital in Pittsburgh, Pennsylvania. JOB RESPONSIBILITIESProviding an active role in teaching and clinical practice.Full spectrum Faculty duties including outpatient and inpatient general medicine...

  • Pulmonary/Critical Care Physician – Pittsburgh, PA

    Found in: beBee S US - 2 weeks ago

    Pittsburgh, United States Allegheny Health Network Full time

    The Allegheny Health Network (AHN) is recruiting a full-time Pulmonary/Critical Care physician to join our team at Forbes Hospital (a full-service, level- 2 trauma center). Work alongside highly skilled physicians providing care within our 24-hour dedicated ICU as well as pulmonary consults. See patients on an Outpatient basis in our Monroeville clinic...

  • Endocrinology Full-Time position in Pittsburgh, Pennsylvania

    Found in: beBee jobs US - 2 weeks ago

    Pittsburgh, Pennsylvania, United States Allegheny Health Network Full time

    The Division of Endocrinology at The Allegheny Health Network (AHN) is seeking an Endocrinologist to join our team in the North Hills of Pittsburgh, Pennsylvania. Provide comprehensive care for a wide range of diagnosis including but not limited to adrenal problems, diabetes, pituitary diseases, osteoporosis, thyroid disorders, etc. Enjoy collaborating with...

  • Pulmonary/Critical Care Physician – Pittsburgh, PA

    Found in: beBee jobs US - 2 weeks ago

    Pittsburgh, Pennsylvania, United States Allegheny Health Network Full time

    The Allegheny Health Network (AHN) is recruiting a full-time Pulmonary/Critical Care physician to join our team at Forbes Hospital (a full-service, level- 2 trauma center). Work alongside highly skilled physicians providing care within our 24-hour dedicated ICU as well as pulmonary consults. See patients on an Outpatient basis in our Monroeville clinic to...

  • Associate Medical Director

    1 week ago

    Pittsburgh, United States CareerBuilder Full time

    SUMMARY: Squirrel Hill Health Center (SHHC), a dynamic and growing Federally Qualified Health Center, is hiring a full time Associate Medical Director (AMD). This position provides direct patient care and, under the direction of the Chief Medical Officer (CMO), shares responsibility for the day-to-day supervision and oversight of clinical services. The AMD...

  • Division Chief Endocrinology – Pittsburgh, Pennsylvania

    Found in: beBee S US - 2 weeks ago

    Pittsburgh, United States Allegheny Health Network Full time

    The Medicine Institute at The Allegheny Health Network (AHN) is seeking a Division Chief to oversee its Division of Endocrinology. Responsibilities include day-to-day operations that inspire trust, collegial dialogue and collaboration in planning and problem solving. Partner with the Physician Chair of the Medicine Institute to further enhance the division...