Installation Technician

2 weeks ago

Peachtree Corners, United States Virtucom, Inc. Full time
Job DescriptionJob DescriptionDescription:

Join the Virtucom team as an Install Technician and embark on an exciting career where no prior experience is needed We are a passionate and dedicated group committed to our mission of integrating cutting-edge technology with education. As Virtucom continues to expand rapidly, both in our region and across the Midwest and Texas, our Install Technicians play a pivotal role in representing the company. They interact directly with school personnel and are responsible for the setup and configuration of new devices in school districts.



Duties:

  • Site Assessment: Evaluate potential installation sites, ensuring optimum configuration and identifying any challenges.
  • Equipment Preparation: Unpack, inspect, and prepare equipment for installation, organizing tools and materials efficiently.
  • Installation: Ensure equipment is securely and correctly installed according to manufacturer guidelines.
  • Configuration: Calibrate and update systems for optimal performance, including necessary software or firmware updates.
  • System Testing: Conduct thorough diagnostic tests and troubleshoot any issues to guarantee equipment functionality.
  • Client Training: Provide comprehensive training to clients on equipment use, maintenance, and basic troubleshooting.
  • Documentation: Maintain detailed records of installations, including equipment details, challenges, and solutions.
  • Safety Compliance: Adhere strictly to all safety guidelines and protocols, ensuring a safe work environment.
  • Maintenance & Repairs: Conduct routine maintenance checks and respond promptly to assigned repair tickets.
  • Continuous Improvement: Stay updated with the latest installation techniques and provide feedback for product and workflow improvements.
  • Team Collaboration: Work closely with fellow technicians, sharing insights and assisting with complex issues.
  • Inventory Management: Manage tools and spare parts, ensuring their availability and functionality.
  • Client Interaction: Coordinate with clients regarding schedules, understand specific requirements, and address any concerns.
  • Clean-Up: Guarantee a clean and orderly installation site post-work.
  • Reporting: Submit regular reports on activities and provide valuable feedback on client interactions.


Key Qualifications & Skills:

  • Physical Endurance: Capable of handling a physically demanding workload and adapting to various on-site conditions.
  • Heavy Lifting: Comfortable with lifting and transporting items weighing 50+ pounds routinely.
  • Stamina: Ability to stand and remain active for extended periods, especially during demanding projects.
  • Team Player: Efficient in both independent and collaborative settings to achieve shift goals and project objectives.
  • Tool Proficiency: Demonstrated experience with essential hand and power tools necessary for installation and setup tasks.
  • Organizational Skills: Exhibits meticulous work habits and can coordinate tasks in a structured and systematic manner.
  • Desirable Skills: A background in warehouse operations and a fundamental understanding of tech principles are added advantages.
  • Clean Driving Record: Holds a valid driver's license with a clean Motor Vehicle Record (MVR).
  • Interpersonal Skills: Outstanding customer service skills are crucial, as is the ability to communicate effectively with customers, office staff, managers, and team leaders.


Benefits:

  • Ability to convert from Hourly to Salary after a 90-day probationary period
  • 401 (k) Retirement Plan with Company Match*
  • Medical/Dental/Vision Insurance
  • Vacation/Sick/Personal Days when converted to Salary
  • Opportunity for Career Advancement with promotion from within
  • A+ Certification Reimbursement
  • Project+ Certification Reimbursement
  • On-site Training








#VIRTUCOM

Requirements:
  • Background Check: All candidates should be prepared to undergo and pass a comprehensive background check to ensure the safety and integrity of our operations.
  • Travel Requirement: Willingness and flexibility to travel across all states in the US with a minimum of 2 weeks' advance notice.

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