IT Business

1 month ago

Washington, United States Axiom Consultants Full time
Job DescriptionJob Description

Axiom is seeking an experienced IT Business/QA Analyst to support the implementation of a Grants Management application at a federal agency.

Job Responsibilities:

  • Analyze and understand complex business processes, functions, and data; have ability to model these processes effectively for validation with business users and communicating with implementation partner.
  • Independently interact with business users to ensure clarity of the business processes and elicit business, functional, and non-functional requirements.
  • Define requirements for integrations with other products in the client's ecosystem within the scope of the effort.
  • Serve as a subject matter expert for multiple business processes and/or systems and provide advanced level support for continued configuration needs.
  • Lead end-user feedback activities, such as user acceptance testing and product demos in conjunction with the implementation partner. Track and establish a triage system for all user testing feedback.
  • Lead change management tasks, such as delivering end-user training and writing user support guides.
  • Work closely with leadership team to track and report on project activities, action items, risks and issues.
  • Support other business process analysis-related activities throughout the implementation and post-production as appropriate.

Skills and Experience:

  • Communicate, translate, and simplify business requirements to ensure buy-in from all the stakeholders
  • Software Development Lifecycle experience such as Agile, Kanban
  • Requirements development experience using process/functional requirements definition methods, JAD/RAD sessions, use cases and process flow diagram
  • Experience implementing low code applications like Salesforce, ServiceNow etc
  • MS Office / PowerPoint experience
  • Bachelors degree in IT or related field or equivalent experience (5-8 years of experience)
  • Experience in organizational change management and business process reengineering is desirable.
  • Strong written and oral communication skills, including presentation, facilitation, communication, and negotiation skills. Strong interpersonal skills.
  • Certified Scrum Master preferred

Axiom offers competitive compensation packages including comprehensive medical/dental/life insurance and matching 401(k) contribution.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)



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