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Direct Customer Service Specialist
2 months ago
Responsibilities of a Customer Service Specialist:
- Manage assigned marketing campaigns and meet with potential customers
- Assist in setup and distribution of all promotional collateral
- Work closely with management to improve and ensure consumer satisfaction
- Set an example as a front line representative
- Develop teams by aiding in the interview and training process
- Maintain up to date knowledge of industry specifics
Qualifications of the Customer Service Specialist:
- Degree in Marketing, Business, or currently studying related field
- Adapts easily to a changing environment and market climate
- Manages multiple tasks/projects simultaneously and successfully
- Develops and maintains trusting, respectful, collaborative relationships
- Thrives in a fast-paced, deadline-driven workplace
- Troubleshoots and solves problems quickly to secure ongoing business
- Willingness to learn and grow; takes ownership and responsibility
Those with interest in the following categories tend to do well in this role: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition.
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