Client Care Coordinator

1 week ago

Glendale, United States Arbor Therapy Full time
Job DescriptionJob Description

Arbor Therapy is a leading provider of therapeutic services dedicated to enhancing the lives of individuals in the East and West Valley of Phoenix. We specialize in delivering high-quality occupational therapy and speech-language therapy services to children and adults. Our team is committed to making a positive impact on the lives of our clients by helping them achieve their fullest potential.


Job Description:

We are currently seeking a passionate and dedicated patient care coordinator to join our growing team to manage patient appointments and attendance. As a member of the Arbor Therapy team, you will have the opportunity to work with a diverse range of clients and contribute to their overall well-being and endure a smooth patient experience.

The schedule for the offered position is 9:30 AM to 6:00PM with a 30-minute lunch.

This role requires excellent organizational and both written and verbal communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

1. Scheduling patient appointments and follow-up visits.
2. Coordinating with healthcare providers to ensure proper care for patients.
3. Managing patient records and updating information as needed.
4. Communicating with patients regarding appointments, procedures, and general inquiries.
5. Collaborating with insurance companies to verify coverage and obtain authorization for services.
6. Providing administrative support to the healthcare team.
7. Ensuring compliance with healthcare regulations and guidelines.
8. Handling patient inquiries and concerns in a professional manner

Qualifications:

  • Healthcare scheduling experience is required.

  • Experience in pediatric or adult therapy preferred, but not required.

  • Excellent teamwork, communication, and organizational skills required.

  • Bilingual candidates are preferred but not required.

For questions, email recruiting@arbortherapies.com.


About Arbor Therapy:

We are a growing multi-disciplinary company offering PT/OT/ST/Feeding therapy, in clinic, community-based, and teletherapy. We have multiple locations with plans to open additional locations in the near future. Our referral base is strong and far-reaching.

We love to give back to the community and have a fantastic therapy team. Come join us


Arbor Therapy is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We foster the same inclusion both within our company and our stakeholders and partners. 

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