Client Resources Coordinator I

4 weeks ago


Glendale, United States Catholic Charities of LA Full time
Job DescriptionJob Description

Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California. The agency operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources they need to achieve greater self-reliance and stability in their lives.

Glendale Community Service Center, a program of Catholic Charities of Los Angeles, Inc. is seeking a full-time Client Resources Coordinator to assist and support the daily operations of the program.

Responsibilities:

  • Responsible for determining clients’ eligibility for Agency programs or referral to government programs.
  • Interview and obtains background information from clients, initiates and processes casework, identifies applicants; needs and makes appropriate referrals for health, social and employment services.
  • Assist clients to complete and submit application forms for government and other social service agencies.
  • Provide support services to individuals residing in the community.
  • Perform some or all of the following functions: provides training on an individual basis for such skills as personal hygiene, clothing care, mobility, taking medicines, managing money, meal planning/preparation, etc.
  • Makes routine community contacts with such institutions as schools, medical facilities and social service departments.
  • May locate and make use of appropriate community resources for clients.
  • Assist with casework administration.
  • Coordinate and assists in the preparation of client mass orientations.
  • Assist in the scheduled mailing for screening interviews.
  • Assist higher-level coordinators in updating client contact logs, maintains necessary files and statistical information on clients.
  • Prepare reports and related analysis of data.
  • Input and transmits data.
  • Monitors participants; progress reports.
  • Maintain confidentiality of client information and records.

Qualifications:

  • Associates Degree in social work, public administration or related field.
  • Six to twelve months of related experience
  • Excellent written, communication, public speaking, organizational and interpersonal skills.
  • Bilingual English/Armenian a plus
  • Ability to work as a positive, enthusiastic member of a team.
  • Proficiency in Microsoft Office
  • Requires frequent travel within the Region.




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