IT Manager

Join us as an IT Manager in Pasadena, TX. Oversee core IT support, infrastructure, and internal applications. Competitive salary, health benefits, and career growth opportunities. Apply now

Job Summary:

We are seeking a skilled IT Manager to lead our IT team in Pasadena, TX. In this role, you will manage our servers, storage, networking, security, and cloud technologies. You will ensure 100% customer satisfaction by providing top-tier IT support and driving continuous improvement projects.

Responsibilities:

• Technical Leadership: Act as the technical escalation point for all IT team members.
  
• Infrastructure Management: Oversee the management and maintenance of servers, storage, switching, routing, firewalls, security, and cloud technologies.
  
• Project Management: Lead projects for enhancing, upgrading, or implementing new technology solutions.
  
• Backup & Recovery: Define and implement backup and recovery strategies.
  
• Service Desk Management: Ensure the team delivers timely and effective support to customers.
  
• Application Support: Provide guidance on application projects and ensure customer satisfaction.
  

• Proven ability to lead and course-correct a team.
  
• Familiarity with industry best practices, focusing on reliability and technology.
  
• Experience in partnering, coaching, and managing projects with positive, quantified impacts.
  
• Ability to work effectively in a high-functioning team in a dynamic environment.
  
• Excellent written and verbal communication skills for cross-functional alignment.
  
• Technical expertise in:
  
  • Windows Server
    
  • LAN/WAN (Meraki/Fortinet)
    
  • Backup/Recovery
    
  • PowerShell
    
  • Azure
    
  • Storage (3Par/Nimble)
    
  • VMWare
    

• Comprehensive Health Benefits: Medical, dental, and vision insurance.
  
• Work-Life Balance: Flexible working hours, remote work options, and generous paid time off.
  
• Professional Development: Opportunities for continuous learning, certifications, and career advancement.
  
• Retirement Plans: 401(k) matching and other retirement benefits.
  
• Employee Wellness: Wellness programs, gym memberships, and mental health support.
  

Working Environment:

• Indoor and outdoor settings, around machinery and moving objects.
  
• Exposure to radiant and electrical energy.
  
• Working closely with others or independently.
  
• Extended or irregular hours and travel by various modes of transportation.
  

Physical Job Requirements:

• Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, and lift and carry up to 30 lbs.
  
• Operation of motor vehicles and equipment.
  

Tools and PPE Requirements:

• Use of computers, calculators, copiers, fax machines, telephones, special instrumentation, hand tools, power tools, air tools, and automobiles.
  
• Wear proper personal protective equipment (PPE), including safety glasses, hardhat, reinforced toed shoes, coveralls, gloves, and ear plugs or muffs.
  

Career Path and Growth Opportunities:

• We offer mentorship programs, continuous training, and opportunities for career advancement. Our employees grow with us, taking on new challenges and leadership roles.
  
  

Application Process:

Submit your resume and cover letter through our online portal. Selected candidates will be contacted for an initial interview followed by technical assessments.

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