Staff Coordinator

3 weeks ago


San Juan, United States Rob Levine Law Full time
Job DescriptionJob Description

We are seeking a dynamic and client-focused individual to join our team as a Client Services Representative dedicated to serving our esteemed law firm clients. The ideal candidate will have excellent communication skills, a deep understanding of the legal industry, and a passion for delivering exceptional client experiences.

Compensation:

$45,000

Responsibilities:
  • Build and maintain strong relationships with law firm clients.
  • Serve as the main point of contact for client inquiries, concerns, and service-related issues.
  • Proactively communicate with clients to understand their needs and expectations.
  • Facilitate the onboarding process for new law firm clients, ensuring a smooth transition and understanding of our offerings.
  • Address and resolve client concerns promptly and effectively.
  • Collaborate with internal teams to ensure timely resolution of client issues.
  • Maintain accurate and up-to-date client records, including communication history and service agreements.
Qualifications:
  • Bachelor's degree in Business, Legal Studies, or a related field.
  • Previous experience in client services, account management, or a related role.
  • Must have HR Staff experience.
  • Understanding of the legal industry and familiarity with law firm operations.
  • Excellent interpersonal and communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Proactive and self-motivated with the ability to work independently and as part of a team.
About Company

We pride ourselves on our reputation for being dependable and trustworthy for both our clients and our employees.


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