Patient Services Representative Trainer

4 weeks ago


Fairfax, United States US Fertility, LLC Full time
Job DescriptionJob Description

Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

If you're looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people's lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments. This role is pivotal to the operations of our practices as well as the patient experience.

We have an immediate opening for a part-time Patient Services Representative Trainer to join our team based in our Fairfax, VA office. The schedule is working every other weekend Sat. & Sun. 7am-4pm with occasional travel to 5 SGF offices within the DMV as needed.

How You'll Contribute: We always do whatever it takes, even if it isn't specifically our "job." In general, the Patient Services Representative Trainer is responsible for:

  • Maintains training manual and PSR competency/training checklist. Responsible for coordinating the training and orientation of new staff and training existing staff on new or revised program policies and procedures.
  • Works closely with the HR team regarding the onboarding process and training needs.
  • Maintains compliance with accreditation standards as applicable (i.e. JCAHO, AAAHC, CLIA).
  • Maintains open communication with site supervisors regarding any issues related to employees within the PSR team.
  • Works on special projects as assigned by supervisor to increase efficiency and improve processes.
  • Oversees Service Excellence among the PSR team and addresses and responds to patient's issues or complaints as needed.
  • Coordinates and facilitates the effective delivery of all patient services by regularly monitoring patient flow and program operations.
  • Maintains a high standard of staff performance by coaching, counseling, monitoring quality assurance and patient satisfaction scores, assessing competencies, and reviewing the financial integrity of the team.
  • Fosters quality patient services and clinical operations by communicating with staff and physicians, supporting management in practice operational and human resource policies and procedures.
  • Requires frequent travel to all offices as needed for training, coverage or support issues.


  • Fairfax, United States Shady Grove Fertility Full time

    Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building...


  • Fairfax, United States US Fertility, LLC Full time

    Job DescriptionJob DescriptionJob DescriptionEnjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join...


  • Fairfax, United States US Fertility, LLC Full time

    Job DescriptionJob DescriptionJob DescriptionEnjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join...


  • Fairfax, United States Inova Health System Full time

    The Patient Service Representative 2 demonstrates accountability, accuracy, and effective communication skills relative to departmental goals. Responsible for inbound calls from a minimum of two departments to support patients in scheduling, completes all registration processes, verifies insurance coverage to ensure approval and provides accurate information...


  • Fairfax, United States Inova Health System Full time

    The Patient Service Representative 2 demonstrates accountability, accuracy, and effective communication skills relative to departmental goals. Responsible for inbound calls from a minimum of two departments to support patients in scheduling, completes all registration processes, verifies insurance coverage to ensure approval and provides accurate information...


  • Fairfax, United States US Fertility, LLC Full time

    Job DescriptionJob DescriptionJob DescriptionEnjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join...


  • Fairfax, United States E & C Mid-Atlantic Ventures, LLC Full time

    Job DescriptionJob DescriptionPersonal Trainer/Group Class/Boot Camp Instructor Looking for a fitness gym to train your own clients? Our fitness facility is available to train your own clients. Newly renovated upscale facility in Fairfax. Please e-mail us for further inquiry. Monthly or per session rate available. We are looking for trainers with an...


  • Fairfax, United States E & C Mid-Atlantic Ventures, LLC Full time

    Job DescriptionJob DescriptionPersonal Trainer/Group Class/Boot Camp Instructor Looking for a fitness gym to train your own clients? Our fitness facility is available to train your own clients. Newly renovated upscale facility in Fairfax. Please e-mail us for further inquiry. Monthly or per session rate available. We are looking for trainers with an...

  • Dog Trainer

    1 week ago


    Fairfax Station, United States Petco Full time

    **Dog Trainer** Category: Stores Location: 10708 Lee Hwy, Fairfax , VA 22030 Schedule: Full_time C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world! **Position Overview** The Dog Trainer position is responsible for Dog Training brand consistency, delivering all program offerings and...


  • Fairfax, United States Anytime Fitness Full time

    Job DescriptionJob DescriptionDo you have a strong desire to assist others in achieving their personal fitness goals? Then you're just the person we're searching for as our next Personal Trainer at our busy fitness studio! You'll be assessing our clients' fitness levels, developing individualized training programs, and ensuring they're...


  • Fairfax, United States Anytime Fitness Full time

    Job DescriptionJob DescriptionAre you a passionate and skilled Personal Trainer Manager looking for a rewarding opportunity at Anytime Fitness in Fairfax, VA? Join our team and take on the responsibility of overseeing a dynamic personal training program. In this role, you will lead a team of Certified Personal Trainers to develop and implement customized...


  • Fairfax Station, United States Petco Full time

    **Dog Trainer Apprentice** Category: Stores Location: 10708 Lee Hwy, Fairfax , VA 22030 Schedule: Full_time C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Dog Training Apprentice position is a combination of a store partner role while completing the Dog Training Instructor Program...


  • Fairfax, United States Maverick Fitness LLC Full time

    Job DescriptionJob DescriptionJob DescriptionWe are hiring nationally accredited Certified Personal Trainers and Group Fitness Instructors to join our F45 family! We are looking for energetic, responsible, personable trainers with the ability to connect with our members and inspire change!Our F45 studio in Mosaic District is looking for part-time...


  • Fairfax, United States Maverick Fitness LLC Full time

    Job DescriptionJob DescriptionJob DescriptionWe are hiring nationally accredited Certified Personal Trainers and Group Fitness Instructors to join our F45 family! We are looking for energetic, responsible, personable trainers with the ability to connect with our members and inspire change!Our F45 studio in Mosaic District is looking for part-time...


  • Fairfax, United States Carriage Services Full time

    Job DescriptionJob DescriptionFamily Service Counselor - Sales RepresentativeAt Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession....


  • Fairfax, United States Carriage Services Full time

    Job DescriptionJob DescriptionFamily Service Counselor - Sales RepresentativeAt Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession....


  • Fairfax, United States Diamond K Services Inc. Full time

    **Benefits**: - 401(k) - 401(k) matching - Bonus based on performance - Company car - Free food & snacks - Opportunity for advancement - Paid time off **Job Summary**: Outside Customer Service Representative is responsible for window cleaning for our commercial and residential customers. This position is the prime contact at a location for staff and...


  • Fairfax, United States Neurology Center of Fairfax Full time

    **Benefits**: - 401(k) - Dental insurance - Disability insurance - Health insurance - Life insurance - Paid time off - Retirement plan - Vision insurance Healthcare setting: - Outpatient Medical specialties: - Neurology Schedule: - 8 hour shift - Day shift - Monday to Friday - No weekends Work Location: In person


  • Fairfax, United States Inova Health System Full time

    The Patient Financial Services Representative 3 performs the duties of a Patient Financial Services Representative 2 and is responsible for the timely and accurate editing, submission, and/or follow-up of assigned claims. Processes claims for at least two payer types (i.e. Commercial, Managed Care, Blue Cross, Medicare, Medicaid, etc.) and ensures that all...


  • Fairfax, United States Stryker Full time

    Why join Stryker?We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting Sales Representative – Patient HandlingWho we wantHard-working winners. Confident, competitive and results-oriented salespeople who create a track record of...