Hotel Night Auditor
2 weeks ago
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Process additional administrative, bookkeeping. and accounting procedures as required
- Provide exceptional service to all hotel guests during their stay
- High school diploma or equivalent required; some college preferred
- Experience in the hospitality industry or guest services is preferred, but not required
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Requires a flexible schedule that allows for overnight shift hours
- Outstanding communication skills and excellent customer service skills are required
We're off I-395/I-95, across the street from Springfield Town Center mall. Fort Belvoir military base is nine miles away and we're a half-hour drive from Washington DC. We offer a free shuttle to and from Franconia-Springfield Metro Station, less than two miles away. We have a fitness center and free parking...WiFi's on us
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