Data Entry/Customer Service
2 weeks ago
Our agency is looking for a confident and highly motivated individual that's interested in a great opportunity. Great earnings with future long-term career advancement available. As an Data Entry/Customer Service Representative you will input lead data, build quotes, and assist with customer onboarding and various service items. Apply today to start a new career today
Learn what its like to work in the Insurance industry. Leangelo Gibson Farmers Insurance in Arlington, Texas, is looking for a detailed and organized individual with excellent time management skills to join our team as a Full-Time in-office data entry/customer service rep. You will be responsible for supporting our team to ensure our office operations continue to run smoothly, conducting administrative tasks such as maintaining records, managing schedules, and providing support to other team members as needed. Multitasking and prioritizing are essential for this role.
We pride ourselves on our culture and teamwork so if this sounds like the environment for you, apply today
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Responsibilities
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Document each customer contact in eAgent.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Ask each customer for referrals and explain our referral program.
- Return all phone messages promptly.
- Provide exceptional customer service and support.
- Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
- Maintains phone time or sales quotas as determined by management.
- Work independently and as part of a team.
Requirements
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Be capable of handling customer rejection.
- Strong communication and negotiation skills.
- Property & Casualty insurance license is not required, but preferred.
Must be willing to obtain licenses within 90 days.
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