Current jobs related to Logistics Coordinator III - Swedesboro - North American Logistics Group, LLC

  • Office Manager II

    4 weeks ago

    Swedesboro, New Jersey, United States Americold Logistics Full time

    Job SummaryWe are seeking an experienced Office Manager II to join our team at Americold Logistics. As a key member of our operations team, you will be responsible for directing general office activities and workflow for multiple sites.Key ResponsibilitiesCoordinate activities with other supervisory/lead personnel and with other work units or...

  • Maintenance Technician III

    3 weeks ago

    Swedesboro, New Jersey, United States Sterling Engineering Inc. Full time

    Job Title: Maintenance Technician IIIAt Sterling Engineering Inc., we are seeking a highly skilled Maintenance Technician III to join our team. As a key member of our facilities maintenance team, you will be responsible for ensuring the continuous operation and maintenance of a wide range of facility systems and equipment.Key Responsibilities:Maintain...

  • Warehouse Operations Manager

    2 weeks ago

    Swedesboro, New Jersey, United States GXO Logistics Supply Chain, Inc. Full time

    Job Title: Warehouse Operations ManagerGXO Logistics Supply Chain, Inc. is seeking a highly skilled Warehouse Operations Manager to oversee the daily operations of our warehouse facilities. As a key member of our team, you will be responsible for ensuring the efficient and effective management of our warehouse operations, including inventory management,...

  • Production Operator III

    4 weeks ago

    Swedesboro, United States Aspire Bakeries Full time

    Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from beloved brands likeLa Brea Bakery,Otis Spunkmeyer, andOakrun Farm Bakery. With 13 bakeries in North...

  • Logistics Operations Manager

    2 days ago

    Swedesboro, New Jersey, United States Eclipse Advantage Full time

    Eclipse Advantage is seeking a Logistics Operations Manager to oversee the growth of its supply chain people solutions business.This pivotal role acts as an extension of our client's HR team, helping to recruit and manage the hourly workforce directly at our client's site in Swedesboro, NJ.As a daily collaborator with our client's supervisory team, you will...

  • Operations Coordinator

    5 days ago

    Swedesboro, United States Penske Truck Leasing Full time

    Job SummaryWe are seeking a highly skilled and organized Operations Coordinator to join our team at Penske Truck Leasing. As a key member of our branch operations team, you will be responsible for providing exceptional customer service and support to our internal and external customers.Key Responsibilities:Financial Operations: Manage accounts receivable,...

  • Logistics Coordinator

    5 days ago

    Swedesboro, New Jersey, United States Sysco Full time

    Job SummaryAs a key member of our Sysco team, you will play a vital role in ensuring the efficient delivery of products to our customers. This position requires a high level of attention to detail, strong organizational skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesLoad and unload packages onto hand trucks and...

  • Logistics Coordinator

    5 days ago

    Swedesboro, New Jersey, United States DPH Delivery LLC Full time

    DPH Delivery LLC Job OpportunityDPH Delivery LLC is a leading delivery service partner seeking reliable and hard-working team members to join our team. As a Delivery Driver, you will be responsible for delivering smiles to customers across Swedesboro, New Jersey.Key Responsibilities:Drive safely and deliver packages on timeLoad vans in an organized manner...

  • Logistics Coordinator

    2 weeks ago

    Swedesboro, New Jersey, United States ShopRite Full time

    Job SummaryWe are seeking a skilled and reliable Driver to join our team at ShopRite. As a Driver, you will be responsible for safely transporting goods and providing excellent customer service.Key ResponsibilitiesMaintain valid documentation for use of vehicle, including license, registration, and insuranceUtilize vehicle for authorized Company business...

  • Maintenance Technician III

    4 weeks ago

    Swedesboro, New Jersey, United States Sterling Engineering Inc. Full time

    Job SummaryThe Maintenance Technician III is a critical role within Sterling Engineering Inc., responsible for ensuring the continuous operation and maintenance of a wide range of facility systems and equipment. This includes refrigeration, HVAC, boilers, electrical distribution, and safety systems.Key ResponsibilitiesMaintain various equipment, including...

  • Operations Coordinator

    2 weeks ago

    SWEDESBORO, United States Penske Truck Leasing Full time

    Position Summary The Operations Coordinator will complete administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability. The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support...

  • Operations Coordinator

    2 weeks ago

    SWEDESBORO, United States Penske Truck Leasing Full time

    Position Summary The Operations Coordinator will complete administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability. The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support...

  • Operations Coordinator

    6 days ago

    SWEDESBORO, United States Penske Truck Leasing Full time

    Position Summary The Operations Coordinator will complete administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability. The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support...

  • Operations Coordinator

    2 weeks ago

    SWEDESBORO, United States Penske Truck Leasing Full time

    Position Summary The Operations Coordinator will complete administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability. The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support...

  • Warehouse Coordinator

    4 weeks ago

    Swedesboro, New Jersey, United States ABM Industries Full time

    Warehouse Clerk Job DescriptionAs a Warehouse Clerk at ABM Industries, you will be responsible for ensuring the efficient and accurate movement of materials within our warehouse. Your duties will include:Key Responsibilities:Loading and unloading materials to and from designated storage areasVerifying computations against physical counts of stockReceiving...

  • Supervisor, Warehouse

    2 weeks ago

    Swedesboro, United States AmeriCold Logistics Full time

    Primary Responsibility:Responsible for coordinating and supervising all warehouse activities of an assigned work team on a shift basis by directing assigned Associates in the receiving, warehousing, and shipping of customer product in a manner consistent with service and cost objectives.What You'll Do:o Supervise and coordinate the most efficient unloading...

  • Supervisor, Warehouse

    2 weeks ago

    Swedesboro, United States AmeriCold Logistics Full time

    Primary Responsibility: Responsible for coordinating and supervising all warehouse activities of an assigned work team on a shift basis by directing assigned Associates in the receiving, warehousing, and shipping of customer product in a manner consistent with service and cost objectives. What You'll Do: o Supervise and coordinate the most efficient...

  • Customer Service Coordinator

    7 days ago

    SWEDESBORO, United States Penske Truck Leasing Full time

    Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position will be located at the Penske facility at 508 Heron Drive in Swedesboro, NJ. This is a 3rd shift position 10PM-6:30AM....

  • Customer Service Coordinator

    6 days ago

    SWEDESBORO, United States Penske Truck Leasing Full time

    Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position will be located at the Penske facility at 508 Heron Drive in Swedesboro, NJ. This is a 3rd shift position 10PM-6:30AM....

  • Customer Service Coordinator

    7 days ago

    SWEDESBORO, United States Penske Truck Leasing Full time

    Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position will be located at the Penske facility at 508 Heron Drive in Swedesboro, NJ. This is a 3rd shift position 10PM-6:30AM....

Logistics Coordinator III

3 months ago

Swedesboro, United States North American Logistics Group, LLC Full time
Job DescriptionJob Description

CRST’s Home Solutions - NAL division is focused on final-mile home delivery of big and bulky products. Home Solutions works with high-profile retailers to deliver, install, and assemble large items like furniture, exercise equipment, and appliances. This valuable service helps our retail partners meet the needs of the growing home-delivery market.

Job Summary:  Responsible for responding to and/or managing inquiries, complaints, and feedback from customer accounts. This may include providing support through various channels, such as in person, phone, email, or social media. They must be able to communicate effectively, understand the customer's needs, and provide solutions or information promptly. Additionally, they may need to collect and record customer data and maintain accurate records of customer interactions. The role requires problem-solving skills, patience, empathy, and the ability to work under pressure. The focus is on building and maintaining positive relationships with customers and providing quality service that meets or exceeds their expectations.

Essential Duties and Responsibilities: 

  • Monitor workflow and delegate using guidelines
  • Mentor and train newly hired and existing department staff
  • Resolve customer and motor carrier partner issues when escalated from Logistics Coordinator 1
  • Work closely with customers and motor carrier partners concerning cargo status and/or to obtain customer information necessary to complete delivery
  • Plan routes for received orders using computerized dispatching system to identify, group, track and report on cargo
  • Process changes such as rescheduling, order cancellation or modification, including all customer communication and follow-up
  • Act as a liaison between customers, clients, and carriers
  • Communicate with motor carrier partners using established guidelines
  • Effectively manage customer issues and complaints to resolution, as necessary
  • Ensures daily work assignments are complete; escalating if obstacles present
  • Timely communication provided to each internal department to address issues and /or complaints
  • Manage the day-to-day POD process, including collection and weekly audit of documents
  • Consistently meets or exceeds the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance
  • Completes all assigned tasks in a thorough and workmanlike fashion. This includes timely return of phone calls, emails, and customer, partner and internal inquiries
  • Creates a positive and professional work environment and leads by example
  • Maintain the confidentiality of all company and client information
  • Other duties as dictated by business need and assigned by management

Preferred Skills:

  • Coordination, Monitoring and Critical Thinking
  • Customer Service and Communication
  • Good Time Management
  • Social Perceptiveness

Work Location: On-site in Logan Township, NJ

The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.

EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.