Office Clerk

This is a great opportunity to join LOGISTEED America, Inc., a customer-centric transportation provider offering innovative solutions in freight forwarding and customs brokerage services.

In 2023, the total addressable market in international trade was roughly $29.5 trillion. We help companies of all sizes bring their products to the U.S. market.

This is not your ordinary clerk position. Apart from managing the day-to-day clerical and administrative tasks of the office, this role will be supporting a team of entry specialists. As such, the office clerk will be exposed to facets of the business. If international trade is an industry that interests you, take the time to apply.

The successful candidate in this position will be able to manage all daily clerical and administrative tasks while supporting our team of entry writers. We have promoted several former employees from this role to be a part of our team of entry specialists to manage our growing list of clientele.

The Office Clerk reports to the LOGISTEED America, Inc. CHB Operations Manager. This role will primarily perform clerical duties within the office to support daily operations. This position requires excellent organizational skills with the ability to multi-task along with the knowledge to produce accurate workflow in a fast-paced, high-pressure environment, while positively contributing to the success of the team.

Qualities

• Ethical with sound business judgement
• Possesses a passion to help team members
• Ability to work well with others at all levels; enjoys being part of a team and is a true team player
• Strong customer relations
• Detail-oriented
• Reliable, follows through on commitments
• Goal-oriented, task driven
• Balances team’s needs with goals of organization
• Outstanding written, verbal, presentation and organization communication skills

Essential Duties & Functional Responsibilities Required

Required Knowledge Skills & Abilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

• Performing tasks safely
• Ensuring area housekeeping requirements are met

• Abiding by all OSHA rules and LOGISTEED America, Inc. safety practices
• Meeting established procedures and productivity, safety and quality standards
• Meeting attendance & punctuality standards
• Communicating both orally and in writing in a clear and concise manner
• Manage incoming/outgoing mail, packages, and messenger slips
• Monitor front desk activities, arrival notices, and faxes
• Entering and transmitting ISFs (Importer Security Filing) for ocean shipments (when applicable)
• Entering data of client shipment detail and updating shipment information and/or status (when applicable)
• Working closely with colleagues to ensure smooth operations to deadlines
• Assisting entry writers and performing other duties as assigned by the Manager

Competencies

• Meet deadlines
• Manage workload effectively
• Use time wisely and avoid distractions
• Adapt to changes and re-evaluate priorities
• Communication proficiency
• Multi-tasking
• Strong organizational skills
• High degree of accuracy

Supervisory Responsibility

• Not applicable

Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Previous Work Experience

• Minimum of 1 year of experience preferred

Education and Certifications

• High school diploma / GED
• Equivalent work experience will be considered

Experience Requirements and Preferences

• Effective, clear, and concise communication skills
• Detail oriented with ability to solve problems independently as well as in a team environment
• Proficient in Windows and Microsoft applications
• Time management skills to prioritize and complete a variety of tasks throughout each work day
• Proven strong business acumen
• Positive attitude with willingness to learn
• Ability to work independently as well as with others
• Fluency in English
• Must pass criminal background check Proven ability to multi-task and work in a fast-paced, deadline-driven environment
• Excellent verbal and written communications skills both oral and written
• Detail oriented with ability to solve problems independently as well as in a team environment
• Ability to understand safety requirements and regulations (OSHA)
• Ability to pass all TSA background requirements
• Ability to work flexible hours according to business needs

Additional Eligibility Qualifications

• Ability to read, analyze and interpret complex data

Work Authorization/Security Clearance (if applicable)

Must be legally authorized to work in the United States

Must pass a background check and pre-employment drug screen

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

One hundred percent of the work time will be spent in an office setting where the environment is climate controlled.

LOGISTEED America, Inc. is an equal opportunity organization. We abide by all applicable equal opportunity laws and regulations. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION - The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Information is obtained as part of an employee’s essential job functions if: (1) access to compensation information is necessary to perform that function or another routinely assigned business task, or (2) the function or duties of the position include protecting and maintaining the privacy of employee personnel records, including compensation information.

Nothing in this statement prevents LOGISTEED America, Inc. from disciplining, terminating, or otherwise taking adverse action against an applicant or employee because they have violated another workplace rule. LOGISTEED America, Inc. fully supports the above pay transparency nondiscrimination statement.

EOE/M/F/D/V