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Network/Systems Administrator III

4 months ago

Wilson, United States FilterEasy LLC Full time
Job DescriptionJob DescriptionDescription:

Company Overview:

FilterEasy, LLC is a leading manufacturer and direct-to-consumer distributor of air and water filter products. The subscription-based service eliminates the stress of remembering when to change filters in the home to maintain healthy air and drinking water. With just a few clicks via its modern e-commerce design, customers are set up to receive their filters on-time, when it’s time to change them - never having to think about it again. FilterEasy is private-equity backed by Great Hill Partners.


Position Overview:

We are seeking an experienced IT Administrator to join our team to oversee IT operations and strategy. As the IT Administrator, you will oversee the company's day-to-day IT operations and partner with the Director of Information Services to shape forward-looking initiatives that enable the company's future growth. Additionally, you will be responsible for auditing compliance with all IT policies throughout the organization while maintaining and refining internal policies and procedures within the IT department to ensure secure and seamless operations and enhance support to other departments.


Ideal Candidate:

The ideal candidate should have at least 5 years’ experience with cloud-based infrastructure and a strong track record of progressive responsibilities in previous IT roles. This person will have proven project management experience, a solid understanding of IT security best practices and compliance requirements, and excellent problem-solving and communication skills. Additionally, the candidate will have a desire for growth and willingness to act as a team leader.


Responsibilities:

  • Contribute to the development of IT strategies aligned with the company's goals and objectives.
  • Guide and mentor other IT team members by encouraging collaboration and innovation in daily tasks.
  • Oversee the maintenance and optimization of our cloud-based infrastructure and IT software.
  • Lead IT support for manufacturing and distribution operations.
  • Enforce IT security policies, procedures, and best practices to safeguard company data.
  • Manage relationships with IT vendors and service providers to ensure effective utilization of resources and cost control.
  • Assist with the management of the IT budget, making strategic recommendations to allocate resources effectively.
  • Provide technical support to employees, addressing hardware, software, and network issues.
  • Maintain an inventory of IT assets, track their lifecycle, and plan for upgrades as necessary.
  • Create and maintain comprehensive documentation for IT systems, processes, and policies.
  • Stay current with industry trends and emerging technologies, making recommendations for adoption as appropriate.
  • Act as department lead and collaborate with other departments to understand their IT needs and provide solutions to enhance productivity.
  • Prepare regular reports on IT performance and key metrics for management.
Requirements:

Requirements:

  • Bachelor's degree in Computer Science, Information Systems, or a related field preferred.
  • 5 years of experience in Information Technology.
  • Extensive knowledge of AWS infrastructure and related systems.
  • Strong knowledge of cloud-based infrastructure including AWS, JumpCloud, Meraki, 1Password, Google Workspace, Slack, and Microsoft 365.
  • Expert in implementing, configuring, and testing IT solutions.
  • Solid understanding of IT security best practices and compliance requirements
  • Exceptional problem-solving and communication skills.
  • Ability to work collaboratively and adapt in a fast-paced, changing environment.

Nice to Have:

  • ITIL/ITSM certifications
  • Experience working in Agile environment