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Regional Director of Resident Care
3 months ago
About Arvum Senior Living
Arvum Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused Assisted Living and Memory Care communities throughout the Midwest in Illinois, Iowa, Kansas, Missouri, and Wisconsin. Our company, which was built on our “Pillars of Excellence,” employs hundreds of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents.
Arvum Senior Living is hiring a Divisional Director of Resident Care to support our communities in Missouri, Iowa, Mississippi, Louisiana, Alabama, and Illinois.
The position provides guidance to the Clinical Department. Responsibilities for this key position will support consistent, safe, and effective nursing practice in accordance with all applicable laws, regulations, and organizational standards. The position will advise by supporting the aspects and principles of a person-centered approach to care delivery with guidance through leadership, education, quality improvement and risk management. The position directly reports to the Management Company Divisional Director of Resident Care.
The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
General
- Facilitates the programs, goals, objectives, policies, and procedures of the department and provides analytical data on key performance metrics.
- Performs proficiently in all nursing competency areas in assisted living and memory care setting, within scope of practice, including but not limited to direct resident care, family support, resident rights, and safety.
- Identify high-risk resident concerns and appropriate responsive measures.
- Provides education and training to Resident Care Specialist and Directors of Health and Wellness under the direction and collaboration with the Divisional VP/Director of Resident Care and the National Director of Clinical Education.
- Knowledge and support of policies and practices developed by the company.
- Monitors the effectiveness of systems across departments by way of formal and informal on-site visits such as preparatory process reviews, simulated surveys, and virtual interfaces.
- Ability to complete RN Delegation responsibilities as needed.
- May provide on-site and virtual support during company acquisitions
Resident Care and Regulatory Compliance
- Monitors the community practice of resident care policies and procedures, in accordance with all applicable laws, regulations, and organizational standards at the community level.
- Knowledge of new or changing regulatory requirements and implements changes as needed at the community level.
- Participates in review of incidents, accidents, and clinical risk scenarios at the community level to safeguard residents and mitigate liability and risk.
- Monitors timely entry of incidents and accidents in software programs and ensures a thorough investigation is completed at the community level.
- Collaborates with all disciplines to reduce risk.
- Serves as a champion and key educator for our infection control and prevention program.
- Guides community team members with the management of infectious illnesses and communicable disease outbreaks.
- Monitors appropriate notification and involvement of the local and/or state public health departments as required.
- Monitors adherence of the resident pre-admission assessment process and the clinical denial process.
- Reviews of prospective and existing residents as needed.
- Review of potential move-outs as needed.
- Monitors and evaluates level of care assessments for timely completion, accuracy, and compliance with applicable laws, regulations, and organizational standards.
- Participates in the interview and selection process for Resident Care Specialist and the Directors of Health and Wellness and other key team members.
- Assists with the onboarding, orientation, and ongoing development of these positions under the direction and collaboration with the National Director of Clinical Education.
- Takes initiative in developing nursing leadership skills, clinical skills, and competencies through continuing education and participation in senior living organizations.
- Completes company required training and education as assigned.
- Monitors training compliance for the clinical department.
- Collaborates with operational leaders and other disciplines to develop and monitor staffing and labor budgets, nursing supply budgets, and community occupancy targets.
- Participates in the annual budget process as assigned.
- Tracks regulatory outcomes, identifies trends, and provides guidance to community team members in the development of corrective action or performance improvement plans.
- Collaborates with the legal and compliance departments on regulatory requirements and plans of correction.
Clinical Risk Management, Safety, and Infection Control
- Conducts routine and episodic quality rounds and compliance audits at communities. Reviews and provides feedback on actions to minimize liability and risks as a result of the compliance visits.
- Monitors and reviews key performance indicator data to identify quality trends. Develops and implements corrective action plans with the community Director of Health and Wellness, and the Executive Director.
- Participates in site visits provide supervision, clinical expertise, and enhanced communication.
- Monitors the overall operation of the resident care department of the community.
- Performs community reviews in response to operational needs, significant occurrences, and management changes.
Occupancy Development
- Reviews and investigates resident/family/responsible party complaints as needed.
- Monitors compliance with resident rights policies and works to resolve grievances as needed.
- Participates in an interdisciplinary team effort concerning the clinical needs of the communities.
Leadership Development
- Participates in the interview and selection process for Resident Care Specialist and the Directors of Health and Wellness and other key team members.
- Assists with the onboarding, orientation, and ongoing development of these positions under the direction and collaboration with the National Director of Clinical Education.
- Takes initiative in developing nursing leadership skills, clinical skills, and competencies through continuing education and participation in senior living organizations.
- Completes company required training and education as assigned.
- Monitors training compliance for the clinical department.
- Collaborates with operational leaders and other disciplines to develop and monitor staffing and labor budgets, nursing supply budgets, and community occupancy targets.
- Participates in the annual budget process as assigned.
- Serves as a champion of company culture.
- Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Provides guidance to the community Executive Directors, Administrators, and Directors of Health and Wellness. Supports other team members to ensure delivery of consistently high-quality person-centered care to residents. Fulfills supervisory responsibilities with consistent, safe, and effective nursing practice in accordance with all applicable laws, regulations, and organizational standards.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of clinical practice and operational procedures as well as laws, regulations, and guidelines governing functions in assisted living and memory care setting.
- Language Ability:
- Ability to communicate effectively speaking the primary language of the residents.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Mathematical Skills:
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Cognitive Demands:
- Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form. Ability to deal with problems involving concrete variables in standardized situations.
- Computer Skills:
- Proficiency in computer skills, Microsoft Office, and ability to learn new applications.
- Competencies:
- Must demonstrate an interest in working with an ageing adult population.
- Interacts with guests, residents, and staff in a courteous and friendly manner.
- Responds promptly to resident needs.
- Supports organization's goals and values.
- Balances team and individual responsibilities.
- Ability to manage multiple priorities.
- Ability to delegate assignments.
- Competent in organizational and time management skills.
- Demonstrates good judgment, problem solving and decision-making skills.
- Ability to work flexible schedule.
ENVIRONMENTAL ADAPTABILITY
- Frequent travel is required.
- Works primarily indoors in a climate-controlled setting.
- Team Members may be exposed to blood and/or body fluids with potential exposure to hazardous materials and infectious diseases.
- Possible exposure to unpleasant odors.
- Possible exposure to chemicals as identified in the SDS Manual.
EDUCATIONAL REQUIREMENTS AND EXPERIENCES
- Licensed Practical Nurse in good standing, licensed by the state.
- If work assignment includes a state or states that require Registered Nurse (RN) delegation then, a Registered Nurse in good standing, licensed by the state is required.
- Bachelor-level healthcare degree preferred
- (3 or more) years senior living experience in a leadership role
- BLS Certification
- Experience in multi-state and multi-community support
In addition to a rewarding career and competitive salary, Arvum offers a comprehensive benefit package.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.
EOE D/V
