Customer Service Manager
1 month ago
Position Description -Customer Service Manager
Overview
The Customer Service Manager is the highest level position within the Customer Service Department, and reports directly to the Operations Manager.
Necessary Skills
Excellent Customer Service and People Skills
Excellent Hardware Retail and Cashier Knowledge
Superior Phone and Computer Skills
Mathematical, Data Entry and Organizational Skills
Requirements
Able to lift 50 lbs unassisted
Able to stand and kneel for extended periods of time
Able to work with computers and phone for extended periods of time
Able to work various shifts based on changing business needs
Business Attire as defined by the Company Handbook
Responsibilities
Supports the Objectives of the Customer Service Department
Manages Employee Training and Development
Cultivates a Positive and Supportive Work Atmosphere.
Well-Groomed Appearance and Demonstrates Professionality
Strives to be a Resource for Customers and Fellow Employees
Duties
Oversees the Management of Customer Service Supplies
Manages the Delivery and Dispatch Process
Oversees and reacts to CS Reports
Manages Team Performance including but not limited to Monitoring,
Documenting, Holding Accountability, and Performance Reviews.
Oversees Tool Repair/Sharpening Procedure
Manages Operational Procedures
Ensures CS areas are Neat, Clean and Organized
Promote Products and Company
-
Customer Service Manager
23 hours ago
Middleburg, United States Mifflinburg Lumber and Building Supply Full timeJob DescriptionJob DescriptionPosition Description - Customer Service ManagerOverview The Customer Service Manager is the highest level position within the Customer Service Department, and reports directly to the Operations Manager.Necessary Skills Excellent Customer Service and People Skills Excellent Hardware Retail and Cashier Knowledge Superior Phone and...
-
Customer Service Supervisor
2 months ago
Middleburg, United States Mifflinburg Lumber and Building Supply Full timeJob DescriptionJob DescriptionCustomer Service SupervisorOverviewThe Customer Service Supervisor is a mid-level position within the Customer Service Department, and reports directly to the Customer Service Manager.Necessary SkillsExcellent Customer Service and People SkillsExcellent Hardware Retail and Cashier KnowledgeSuperior Phone and Computer...
-
Customer Service Supervisor
1 week ago
Middleburg, United States Mifflinburg Lumber and Building Supply Full timeJob DescriptionJob DescriptionCustomer Service SupervisorOverviewThe Customer Service Supervisor is a mid-level position within the Customer Service Department, and reports directly to the Customer Service Manager.Necessary SkillsExcellent Customer Service and People SkillsExcellent Hardware Retail and Cashier KnowledgeSuperior Phone and Computer...
-
Customer Service Supervisor
1 day ago
Middleburg, United States Mifflinburg Lumber and Building Supply Full timeJob DescriptionJob DescriptionCustomer Service SupervisorOverview The Customer Service Supervisor is a mid-level position within the Customer Service Department, and reports directly to the Customer Service Manager.Necessary Skills Excellent Customer Service and People Skills Excellent Hardware Retail and Cashier Knowledge Superior Phone and Computer Skills...
-
Customer Service Representative
4 weeks ago
Middleburg, United States Domino's Pizza LLC Full timeDescription Now looking for Customer Service Reps! Could our next All-Star be you? Experience a plus, but not required - skills can be taughtbut must bring a positive attitude!! We pride ourselves on making hot & fresh food, delivered to in a timely manner, and taking great care of our customers. We are looking for great attitudes, energy, friendly smiles,...
-
Customer Service Representative
1 week ago
Middleburg, United States Domino's Pizza LLC Full timeDescription Now looking for Customer Service Reps! Could our next All-Star be you? Experience a plus, but not required - skills can be taughtbut must bring a positive attitude!! We pride ourselves on making hot & fresh food, delivered to in a timely manner, and taking great care of our customers. We are looking for great attitudes, energy, friendly smiles,...
-
Customer Service Associate>
2 weeks ago
Middleburg, United States Wawa Full timeWawa - JobID: JR102165 [Retail Associate / Team Member] As a Customer Service Associate at Wawa, you'll: Greet and provide an enjoyable shopping experience for all customers; Respond to customer requests and complaints in a timely and courteous manner; Operate the cash register, scan items, bag merchandise and handle different methods of payment; Stock food...
-
Customer Service Representative
4 weeks ago
Middleburg Heights, United States DialAmerica Full timeJob Description Are you looking for something more than a job? At Aucera, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy in a supportive environment focused on your success. At Aucera we look for individuals with maturity, diversity and experience. Our Agents come to us with a...
-
Customer Service Representative
1 week ago
Middleburg Heights, United States DialAmerica Full timeJob Description Are you looking for something more than a job? At Aucera, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy in a supportive environment focused on your success. At Aucera we look for individuals with maturity, diversity and experience. Our Agents come to us with a...
-
HVAC Service Manager
2 weeks ago
Middleburg Heights, United States Affinity Full timeTITLE: Service Manager DEPARTMENT: Service REPORTS TO: Service Team Manager SUBORDINATES: Service Technicians, Service Electricians, Service Controls Technicians LOCATION: Cleveland, OH FLSA STATUS: Exempt APPROVED/REVISED DATE: May 2023 Our Client is a facility solutions company. Our goal is to make buildings more energy-efficient through HVAC design,...
-
Customer Service Representative
1 week ago
Middleburg Heights, United States Aucera Full timeJob Description Customer Service professionals, if you're passionate about providing world-class customer service and would like to grow your career with an industry-leading company, we may have just the perfect fit for you! Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center...
-
Customer Service Representative
1 week ago
Middleburg Heights, United States Aucera Full timeJob Description Customer Service professionals, if you're passionate about providing world-class customer service and would like to grow your career with an industry-leading company, we may have just the perfect fit for you! Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center...
-
HVAC Service Manager
2 weeks ago
Middleburg Heights, United States The Brewer-Garrett Company Full timeBrewer-Garrett is a facility solutions company. Our goal is to make buildings more energy-efficient through HVAC design, electrical upgrades, building automation systems design and installation, maintenance, and repair. We are a solution-based business with a proven track record of saving our clients' money through reduced energy usage while improving their...
-
HVAC Service Manager
2 weeks ago
Middleburg Heights, United States The Brewer-Garrett Company Full timeBrewer-Garrett is a facility solutions company. Our goal is to make buildings more energy-efficient through HVAC design, electrical upgrades, building automation systems design and installation, maintenance, and repair. We are a solution-based business with a proven track record of saving our clients' money through reduced energy usage while improving their...
-
HVAC Service Manager
1 week ago
Middleburg Heights, United States The Brewer-Garrett Company Full timeBrewer-Garrett is a facility solutions company. Our goal is to make buildings more energy-efficient through HVAC design, electrical upgrades, building automation systems design and installation, maintenance, and repair. We are a solution-based business with a proven track record of saving our clients' money through reduced energy usage while improving their...
-
Sales and Service Specialist
1 month ago
Middleburg, Florida, United States Fulton Bank Full timeValue PropositionOur values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and...
-
Sales and Service Specialist
1 week ago
Middleburg, Florida, United States Fulton Bank Full timeValue PropositionOur values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and...
-
Flex Merchandiser
7 days ago
Middleburg, United States Drive Line Service Full timeFlex Merchandiser Date Posted: 06/01/2024 Apply Employee Type: Part Time Location: MIDDLEBURG, FL Pay Rate: $13.00 Date Posted: 06/01/2024 Job ID: 150938 Job Description Retail Merchandisers Needed! Earn $XX / hour - Flexible Hours and Workdays – Make Your Own Schedule! This is a flexible, variable hour position with hours that depend on...
-
Flex Merchandiser
3 days ago
Middleburg, United States Drive Line Service Full timeFlex Merchandiser Date Posted: 06/01/2024 Apply Employee Type: Part Time Location: MIDDLEBURG, PA Pay Rate: $11.00 Date Posted: 06/01/2024 Job ID: 153790 Job Description Retail Merchandisers Needed! Earn $11 / hour - Flexible Hours and Workdays – Make Your Own Schedule! This is a flexible, variable hour position with hours that depend on...
-
Branch Manager I
4 weeks ago
Middleburg, United States Sonabank Full timePosition Summary: This position is responsible for the overall performance and management for a branch team to ensure profitability, growth, and sound operation. Primary DutiesResponsible for leading/managing the branch team, ensuring branch goals are achieved, ensuring excellent customer service, acting as an escalation point for customer issues, and...