Service Delivery Manager
1 month ago
COMPANY
As the market leader in decision management software, our client helps the world's largest companies in digitally transforming their integrated business planning, revenue management and supply chain management functions. It's platform puts the right information in front of the right people at the right time, so that everyone in a company can make smarter decisions, faster. They offer a cloud-based platform that connects the supply chain end-to-end through use of technologies like AI/ML and NLP. With a global presence across NA, Europe and Asia-Pac, the company provides services in multiple industries and to some of the biggest brands in the world. It runs as a flat organization with a very strong entrepreneurial culture (and no corporate politics).
POSITION SUMMARY
Create and manage an overall project plan including budget, schedule and resources for one or more client engagements. Monitor and report progress and changes against the plan. Ensure a successful implementation by motivating and directing a cross-functional project team comprising software vendors, customers, and partners. Act as primary interface with the client regarding deliverables, changes, and sign-off on status.
KEY RESPONSIBILTITIES
- Participate in the complete lifecycle of projects from inception to deployment to value delivery and get exposure to customers spanning industry verticals like FMCG, Consumer goods, Retail etc.
- If involved during sales cycle, develop an estimate of effort, time, resources required, and platform sizing needs to help build the SOW
- Create a detailed project plan and align all stakeholders from company and client on the jointly developed project plan, milestones, timelines
- Ensure the team can work together to accomplish the deliverables and try to mitigate any risks/communicate any deviations from the plan
- Work with product team to provide suitable resolutions for bugs and enhancement found during project design to deployment stage
- Provide necessary knowledge transition and documentation, while handing over project to Support services post go-live
- Continually engage with the customers to manage priorities and expectations, identify new opportunities
- Provide thought leadership in terms of designs and best practices to the customer and the team
- Ensure timely and periodic communication with regards to the progress and anticipated concerns to the client
- In addition to meeting the accepted SLAs, also facilitate improvement and upside (expansion) opportunities post delivery
- SW tools used primarily: Company’s planning platform, Microsoft Excel & Powerpoint
REQUIRED SKILLS & EXPERIENCE
- Supply Chain Planning practitioner’s knowledge
- Extreme focus on customer value realization
- Prior experience with supply chain planning product implementations like Manugistics, SAP APO, SAP IBP, JDA Demand Fulfill, JDA S&OP, i2 Supply Chain Planner, Oracle SCM
- Experience working with analytical tools like R will be a plus
TRAVEL
- 30-50% travel is expected
Powered by JazzHR
9CYIlFi9rh
-
Service Delivery Manager
2 months ago
Addison, United States snipeHIRE Full timeJob DescriptionJob DescriptionCOMPANYAs the market leader in decision management software, our client helps the world's largest companies in digitally transforming their integrated business planning, revenue management and supply chain management functions. It's platform puts the right information in front of the right people at the right time, so...
-
Project Manager
3 weeks ago
Addison, United States SkillStorm Commercial Services LLC Full time* Project Manager / Delivery Lead **Project Manager / Delivery Lead** SkillStorm is seeking a Project Manager / Delivery Lead for our client in Addison, TX. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets. **Job Description:** * 5-7 years previous experience managing technology projects using SDLC...
-
Sr. Manager, Services Transformation
4 days ago
Addison, United States ServiceNow Full timeCompany Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Expert Programs Senior Delivery Manager
4 days ago
Addison, United States ServiceNow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Expert Programs Senior Delivery Manager
3 days ago
Addison, United States ServiceNow Full timeJob DescriptionJob DescriptionCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless...
-
Sales Manager
5 days ago
Addison, United States Pioneer Service Full time**Who we are:** Founded in 1990, Pioneer Service has built a solid reputation in the industry as a supplier of Custom Machined Precision Parts and Centerless Grinding Services. Our 25,000-square foot facility is in Addison, IL, a convenient 20-minute drive southeast of O'Hare International Airport. We take pride in providing our customers with a...
-
Stormwater Client Service Manager
2 weeks ago
Addison, United States HireOTS Full timeJob DescriptionJob DescriptionClient: THE most reputable Water/Wastewater Infrastructure and Treatment Civil Consulting firm in the US & Canada100% employee owned for close to 100 yearsFull Benefits: Health, Vision, Dental, and 401K matchSign on BonusPaid OT and Annual Performance BonusResponsibilities:Expand our Client's footprint in the local...
-
Catering Delivery Driver
2 weeks ago
Addison, United States The RedWagon Delivers Full timeJob DescriptionJob DescriptionThe RedWagon Delivers is now offering next day pay! We are seeking individuals who know how to hustle and grind! Our ideal candidate works for Doordash, GrubHub, and/or Uber Eats, may have experience with catering delivery, and understands that working for RedWagon adds to their total earnings. They also understand 1099 work and...
-
Service Manager/advisor
3 weeks ago
ADDISON, United States Midas, Inc. Full timeCommunicate effectively with customers and coworkers Service the customer needs with courtesy and professionalism. Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts Service Manager, Manager, Service Advisor, Advisor, Retail
-
Manager, IT Infrastructure
18 hours ago
Addison, United States Solis Mammography Washington Radiology Full timeJob DescriptionJob DescriptionManager, IT InfrastructureLooking to elevate your career? Join us!Work Location: Addison, TXWork Hours: Full-Time, 40 hours per weekDepartment Highlights:Ability to work collaboratively in multiple areas within the organization.Opportunity to work with cutting edge technology.Fast paced working environment that allows for new...
-
Service Manager/advisor
4 days ago
Addison, United States Midas WADHWA Full timeJob DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceCompetitive salaryFree food & snacksFree uniformsHealth insurancePaid time offSigning bonusDental insuranceVision insurance Looking for a experienced Automotive Manager/Service Advisor in the Automotive Industry. A person who is highly motivated to reach monthly/annual goals and who will...
-
TPA Service Manager
5 days ago
Addison, United States Zurich Insurance Group Full time** TPA Service Manager** 80748 Zurich is currently looking for a TPA Service Manager to work out of any our North American offices. This position will be r esponsible for ensuring Third Party Administrators follow Business Unit and Global Claims governance policies. Develops and implements processes, procedures and controls for managing unbundled business....
-
Addison, United States Mitchell Martin Inc. Full timeClinical Applications Manager role with a top Healthcare Company in the DFW areaYou will be responsible for the management of the clinical applications for the centers and resource teams for clients. This includes planning, organizing, managing of internal and external resources in the development and delivery of projects and operational support. Top...
-
Delivery Driver
5 days ago
Addison, United States Tiff's Treats Full timeHave you ever wanted to be part of a fun, fast-growing and passionate company? Or bring happiness to customers by delivering warm treats? Do you want a side gig or hustle that has flexible scheduling, and a way you can make some extra dough? JOIN TIFF'S TREATS - this could be SWEET for you! Tiff's Treats started in Austin, TX in 1999 by two college...
-
Technical Program Manager
4 days ago
Addison, United States Wipro Full timeAbout Wipro: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help...
-
Technical Program Manager
5 days ago
Addison, United States Wipro Full timeAbout Wipro: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help...
-
Part-Time Delivery Drivers
2 weeks ago
Addison, United States FULFLLD Full timeJob DescriptionJob DescriptionHiring Part-Time Delivery Drivers in Dallas, TX! Earn some cash doing a quick part-time job!FULFLLD is looking to hire delivery drivers to pick up meal items from a designated hub in Dallas and deliver them to designated locations.What You'll Do: Pick up several meal bags and deliver them according to the planned route...
-
Clinical Application Manager
5 days ago
Addison, United States Optimize Search Group Full timeJob Title: Clinical Application ManagerDuration: Direct HireLocation: Addison, TX (On-site Monday and Wednesday)ResponsibilitiesCurrently seeking a Clinical Applications Manager for Information Services. This candidate will be responsible for the management of the clinical applications for the centers (Allscripts Touchworks, Clinical Dispensing, TeleMed,...
-
Clinical Application Manager
4 days ago
Addison, United States Optimize Search Group Full timeJob Title: Clinical Application ManagerDuration: Direct HireLocation: Addison, TX (On-site Monday and Wednesday)ResponsibilitiesCurrently seeking a Clinical Applications Manager for Information Services. This candidate will be responsible for the management of the clinical applications for the centers (Allscripts Touchworks, Clinical Dispensing, TeleMed,...
-
Branch Manager
3 days ago
Addison, United States The Hertz Corporation Full timeThe Branch Manager I represent all Hertz Global brands to our customers, community leaders, business partners, vendors and government entities. This position is primarily responsible for the successful delivery and oversight of the Hertz product to internal and external customers. This position provides overall leadership to all employees with responsibility...