Service Estimator

Join Us And Make A Difference In The World
At Motor Services Hugo Stamp and Pacific Power Group, our mission is to sustain the momentum and energy that drives the world forward. Within the marine engine and backup power generation sectors, we offer comprehensive maintenance, repair, and overhaul services. Our highly skilled team comprises field service technicians, engineers, and workshop professionals who are in constant demand to ensure operational stability across vital industries such as military and defense, first responders, and global supply chain providers—covering everything from raw materials to consumer goods and food products. Join us now and become part of a team dedicated to making a meaningful impact on the world.

Job Description

A service estimator is responsible for assessing customer needs and providing accurate estimates for service projects. This person plays a crucial role in ensuring the smooth and efficient operation of our service team.

The successful service estimator will have a solid understanding of service industry standards and practices. Strong communication and interpersonal skills are essential, as you will be working closely with customers, suppliers, and internal teams to ensure customer satisfaction.

Primary (Essential) Duties

• Create service repair quotes based on compiled information from technicians, customers and service team
• Professionally communicate and deliver quotes to customers
• Follow up on outstanding quotes and maintain prioritization list to ensure effectiveness
• Collect miscellaneous information and parts pricing from various manufacturers and vendors
• Generate new preventative maintenance (PM) proposals at customers' request and specifications
• Review and revise existing PM proposals, balancing the needs of both customer and business
• Other departmental tasks as assigned

Benefits Include

Medical, Dental, Vision, Highly Competitive PTO Accrual, 10 Paid Holidays, Life Insurance, AD&D, Short/Long-Term Disability, 401K with Company Match, Pet Insurance, Optional Supplemental Insurances, Legal Assistance for Identity Theft, Health Advocate, Tuition Assistance, Maternity and Paternity Leave, Adoption Aid, Referral Bonuses, and more.

Knowledge, Skills, and Abilities

• Ability to prioritize work in a dynamic environment while maintaining focus
• Basic knowledge of generators, diesel and gaseous engines, controls, and systems in a plus
• Strong communication skills (written, verbal, and phone)
• Team player with excellent customer service skills
• Ability to problem solve and think critically
• Strong computer and administrative skills (MS Office, emails, typing, etc.)

Experience/Education Requirements

• Basic parts knowledge of diesel engines and generators (preferred).
• Mechanical aptitude or ability to correlate what technicians prescribe to a comprehensive parts and labor estimate.
• 2+ years’ experience in a service department environment, a combination of field and office experience in the engine and/or power generation service industry is preferred
• High school diploma or equivalent

All offers of employment are contingent upon the successful completion of a background check and drug screening.

Motor Services Hugo Stamp Inc & Pacific Power Group, LLC shall abide by the requirements of 40 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a).

Motor Services Hugo Stamp Inc & Pacific Power Group, LLC will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin.

Motor Services Hugo Stamp Inc & Pacific Power Group will take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, or national origin.

Motor Services Hugo Stamp Inc & Pacific Power Group, LLC will not discriminate against any employee or applicant for employment because they are a disabled veteran, recently separated veteran, active duty wartime or campaign badge veteran, or Armed Forces service medal veteran (hereinafter collectively referred to as 'protected veteran(s)') in regard to any position for which the employee or applicant for employment is qualified.

Motor Services Hugo Stamp Inc & Pacific Power Group, LLC will not discriminate against any employee or applicant for employment because of physical or mental disability in regard to any position for which the employee or applicant for employment is qualified.

'EEO/AA Employer/Vet/Disabled