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Product Analyst

2 months ago

Columbus, United States TekWissen LLC Full time
Job DescriptionJob DescriptionOverview: Tekwissen Group, is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is to one of Our clients who is a global leader in personal care and home fragrance, including top-selling collections for fine fragrance mist, body lotion and body cream, 3-wick candles, home fragrance diffusers and liquid hand soap.
Job Title: Product AnalystLocation: Columbus, OH, 43230Duration: 7+ Months Job Type: Contract Work Type: HybridJOB DESCRIPTION Overview
  • The Product Analyst (PA) is an individual contributor level position responsible for working closely with a diverse group of cross-functional partners to deliver an exceptional customer experience, aligned with business goals and objectives.
  • The PA is responsible for supporting all day-to-day facets (concept to delivery) of highly complex and integrated digital product delivery including creative, business, and technical requirements, product scoping, quality assurance and compliance with established standards, and post-release support.
  • The position requires close coordination with core Subject Matter Experts (SMEs).
  • The PA has a passion for the customer, a strong technical understanding of their digital product, and an ability to work in a fast-paced environment.
Responsibilities
  • Manage product lifecycle for assigned products with the direction of the Product Owner
  • Partner with Product Owner to determine key product features that achieve business objectives
  • Gather and write user stories and acceptance criteria based on stakeholder needs
  • Maintain industry knowledge and insight to inform product roadmap
  • Identify dependencies and impacts to other areas of the product when working through requirements
  • Proxy for Product Owner when they are unavailable
  • Coordinates and performs UAT with an eye for customer experience
  • Create materials and train internal customers on new features
  • Manage 3rd party solutions to build and maximize product capabilities
  • Execute AB tests and analyse findings
  • Set-up data for lower-level environments in support of Development Team
  • Point of contact for Development Team when requirement questions arise
  • Analyse support issues to identify trends and improvement opportunities
  • Ensure platform stability and operational integrity via participation in team-based on-call rotations and defect triage
TECHNICAL SKILLS Must Have
  • 2-4 years Product Management, Product Analyst, Business Analyst, or similar role experience
  • 3+ years digital experience
  • Organized with strong attention to detail
  • Strong technical understanding, ability to translate to non-technical partners
Nice To Have
  • AB testing and Analytics platform experience
  • Bachelor's degree in business, or related field
  • Customer-Focused mindset
  • Diverse work experience and background
  • Enterprise e-commerce platform experience
  • Experience in fast-paced retail and/or e-commerce environment
  • Experience partnering with and managing 3rd party vendors
  • General business and financial acumen
  • High curiosity, problem solving, and a learning orientation
  • Jira and/or Confluence experience
  • Waterfall or Agile SDLC experience
TekWissen Group is an equal opportunity employer supporting workforce diversity.