![Imperial Restaurant Group, LLC](https://media.trabajo.org/img/noimg.jpg)
Host/Hostess
3 months ago
Hostess
About the Role
We are seeking a dynamic and personable individual to join our team as a Hostess at our esteemed restaurant. As a Hostess, you will play a crucial role in welcoming guests, managing reservations, and ensuring a seamless dining experience for all our patrons. Your ability to project warmth, professionalism, and efficiency will be instrumental in setting the tone for a memorable dining experience.
Responsibilities
· Answer phones courteously and professionally, taking reservations and providing accurate wait times
· Efficiently manage reservations, ensuring accurate seating arrangements and accommodating special requests
· Seamlessly handle take-out orders, entering them into the POS system and communicating order details to the kitchen
· Greet and welcome guests warmly, creating a positive first impression
· Effectively manage the floor plan, seating guests in a timely manner while maintaining a comfortable dining atmosphere
· Control the pacing of seating to ensure a smooth flow of guests and avoid overcrowding
· Maintain a clean and organized guest waiting area
· Handle customer inquiries and requests promptly and professionally
· Work as part of a team to provide exceptional customer service throughout the restaurant
Qualifications
· Excellent communication and interpersonal skills with a genuine passion for hospitality
· Ability to project a friendly and professional demeanor in a fast-paced environment
· Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously
· Proficient in utilizing POS systems and reservation software
· Excellent attention to detail and a commitment to accuracy
· Ability to stand for extended periods and walk for long distances
· Must be able to lift and carry trays weighing up to 50 pounds
Benefits
· Competitive wages up to $15.27 an hour + tips
· Opportunity to work in a dynamic and fast-paced environment
· Chance to contribute to the success of a thriving restaurant
· Exposure to a diverse clientele and the opportunity to build relationships within the hospitality industry
· Potential for advancement within our growing company
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