Community Outreach Representative

2 weeks ago

Overland Park, United States OTW Full time $45,000 - $52,000
Job DescriptionJob Description

Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Community Outreach Representative, speaking with customers and donors, educating them about the non-profit organizations we partner with, and elevating their visibility within the community. We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in your role.

In this role, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for donations. You will engage in daily interactions with customers, consistently upholding courtesy, professionalism, and kindness to create a positive impression. Your role also involves the management of donations, including tracking and processing new contributions and promoting brand awareness initiatives. Additionally, the Community Outreach Representative will be expected to skillfully handle customer complaints to enhance overall satisfaction.

Key Responsibilities of a Community Outreach Representative:

  • Interact with customers and members of the community and effectively resolve customer issues, complaints, and conflicts to ensure customer satisfaction and understanding
  • Maintain a deep understanding of our client's products or services to provide accurate information to customers
  • Adhere to company policies, procedures, and ethical standards
  • Stay up-to-date with product knowledge, customer service techniques, and company policies through Community Outreach Representative training and self-improvement
  • Maintain detailed records of customer interactions through the company’s key performance indicators provided in training

Skills and Qualities We Seek in a Community Outreach Representative:

  • Empathy, Patience, and Consistency: You should be capable of managing a diverse range of customer demographics, backgrounds, and personas with confidence, providing the same high level of service to each individual.
  • Adaptability: Embrace the variability of a people-centric career, handle challenges with resilience, and tackle surprises with a sense of humor.
  • Clear Communication: Use authentic, positive language to convey your message effectively. Stay engaged and ensure customer satisfaction with every interaction.

Requirements of a Community Outreach Representative:

  • High school diploma or equivalent
  • Previous customer service or related experience preferred, but not required
  • Proven interpersonal skills 
  • Ability to remain patient and composed, even in challenging customer situations
  • Flexibility to adapt to changing customer needs and departmental requirements
  • Effective time management and organizational skills to handle multiple customer inquiries efficiently
  • A track record of punctuality and reliability in meeting work schedules
  •  Ability to meet or exceed the company’s performance metrics



 

#LI-Onsite

Powered by JazzHR

fBK6wrw9iE

  • Community Outreach Representative

    4 weeks ago

    Overland Park, United States OTW Full time

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Community Outreach Representative, speaking with customers and donors, educating them about the...

  • Entry Level Community Outreach Representative

    4 weeks ago

    Overland Park, United States OTW Full time

    Job DescriptionJob DescriptionWe have one of the area's largest on-demand community outreach teams and an equally extensive network of leaders, entrepreneurs, and coaches ready to help build our growing non-profit development team. Our team of Community Outreach professionals is determined, motivated, and excited to spread awareness and make a massive...

  • Community Outreach Representative- Midwest Region

    2 months ago

    Overland Park, United States Alleviant Health Centers Full time

    Job DescriptionJob DescriptionJob Title: Community Outreach RepresentativeLocation: Midwest Region - Kansas, Nebraska, IowaCompany: Alleviant Integrated Mental HealthJob Type: Full-TimeAbout Us:Alleviant Integrated Health is the largest full-service, multi-site outpatient psychiatry practice in Arkansas, serving over 70,000 Arkansans annually. We are...

  • Community Outreach Representative

    2 months ago

    Winter Park, Florida, United States Full Sail University Full time

    Join our team at Full Sail University and become a Community Outreach Representative making a positive impact within education, military, and entertainment media industries. As a dynamic professional, you will establish and nurture relationships, deliver brand-level presentations, and engage with various communities to support educational initiatives.Key...

  • Customer Outreach Representative

    1 week ago

    Buena Park, United States Prime Tech Enterprises Full time

    Job DescriptionJob DescriptionWe base our success on our ability to identify consumer needs and adapt service strategies to assist them. Our clients are continuously improving the technology in their products, and it is up to us to listen to our local market and work together to provide the best communication solutions. We have found that the best way to...

  • Community Outreach Coordinator

    1 week ago

    Monterey Park, California, United States LHH Recruitment Solutions Full time

    Job SummaryLHH Recruitment Solutions is seeking a highly motivated and customer-focused Community Center Representative to join our team. As a key member of our community outreach team, you will be responsible for providing exceptional service to our senior population, promoting health and wellness initiatives, and building strong relationships with...

  • Regional Outreach Representative

    4 weeks ago

    Winter Park, Florida, United States Full Sail University Full time

    If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewardingThe Regional Outreach...

  • Community Outreach Associate

    2 weeks ago

    Pinellas Park, United States HMG Business Group Full time $40,000 - $50,000

    Job DescriptionJob DescriptionAre you a hard-working people person that is driven to succeed?Are you looking to progress in your career with a company that is able to do well by doing good in the community?We want to hear from you!We're looking for a Community Outreach Associate for our progressive marketing & sales relations firm in the Tampa area....

  • Regional Outreach Representative

    4 weeks ago

    Winter Park, United States Full Sail University Full time

    If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!The Regional Outreach...

  • Community Outreach Specialist

    7 days ago

    Highland Park, Illinois, United States Oak Street Health Full time

    About the RoleWe are seeking a highly motivated and results-driven Community Outreach Specialist to join our team at Oak Street Health. As a Community Outreach Specialist, you will be responsible for developing relationships with members of the community to engage Medicare seniors with our healthcare services.Key ResponsibilitiesCommunity EngagementDevelop...

  • Community Outreach Representative

    2 months ago

    New Hyde Park, United States Northwell Health Full time

    Job Description Responsible to focus on priority populations affected by gun violence. Works for the development and coordination of the peer education program within established program guidelines. Will work with peer educators to create outreach and education opportunities throughout the entire service area, developing and providing public education,...

  • Community Outreach, Marketing,

    2 months ago

    Overland Park, United States MHS Home Health Full time

    At MHS Home Healthcare, our passion is assisting people live a balanced, contented lifestyle within their own homes. We are committed to providing professional service to clients through industry innovation and professional standards of care. We guarantee and honor our company goals with quality, compassionate and flexible caregivers delivering exceptional...

  • Community Outreach, Marketing,

    4 weeks ago

    Overland Park, United States MHS Homehealth Full time

    Job DescriptionJob DescriptionAt MHS Home Healthcare, our passion is assisting people live a balanced, contented lifestyle within their own homes. We are committed to providing professional service to clients through industry innovation and professional standards of care. We guarantee and honor our company goals with quality, compassionate and flexible...

  • Community Outreach, Marketing,

    4 months ago

    Overland Park, United States MHS Homehealth Full time

    Job DescriptionJob DescriptionAt MHS Home Healthcare, our passion is assisting people live a balanced, contented lifestyle within their own homes. We are committed to providing professional service to clients through industry innovation and professional standards of care. We guarantee and honor our company goals with quality, compassionate and flexible...

  • Brand Communications Representative

    4 weeks ago

    Overland Park, United States OTW Full time

    Job DescriptionJob DescriptionHere at OTW Events, we pride ourselves on being an integral part of the Kansas City area. We take pride in supporting local causes, events, and initiatives and are deeply committed to making a positive impact beyond our office walls.We promote ongoing learning and professional growth, equipping our team with the necessary...

  • Brand Communications Representative

    2 weeks ago

    Overland Park, United States OTW Full time $48,000 - $58,000

    Job DescriptionJob DescriptionHere at OTW Events, we pride ourselves on being an integral part of the Kansas City area. We take pride in supporting local causes, events, and initiatives and are deeply committed to making a positive impact beyond our office walls.We promote ongoing learning and professional growth, equipping our team with the necessary...

  • Brand Communications Representative

    1 week ago

    Overland Park, United States OTW Full time $48,000 - $58,000

    Job DescriptionJob DescriptionHere at OTW Events, we pride ourselves on being an integral part of the Kansas City area. We take pride in supporting local causes, events, and initiatives and are deeply committed to making a positive impact beyond our office walls.We promote ongoing learning and professional growth, equipping our team with the necessary...

  • Community Outreach Worker

    2 months ago

    Asbury Park, United States Sevita Full time

    Explore Numerous Nearby Locations for Your Convenience! DISCOVER CAREERS, WELL LIVED. Our mission at Sevita is to create a world where every person has the right to live well. As a Caregiver, you’ll provide assistance and strategies to the individuals we serve to help them live well in their community and environment. Each day, the connections you make...

  • Customer Relations Representative

    3 weeks ago

    Overland Park, United States OTW Events Full time

    Are you looking to make a change? Our Non-Profit organization is thrilled to be making a perpetual impact on our local community on a daily basis. Our Kansas City location is currently seeking an entry-level Customer Relations Representative to assist us in our fundraising efforts for one of the most novel charities against bullying that has been built for a...

  • Events & Fundraising Representative

    3 weeks ago

    Overland Park, United States OTW Full time $43,000 - $52,000

    Job DescriptionJob DescriptionOTW, a nonprofit fundraising firm based in Kansas City, has recently made plans to expand its fundraising event team. Our mission is to help its charity partners make a massive impact on the local community by bringing more awareness to their core mission and increasing their donations through customized events. To keep up with...