Manager (MN Axe)

3 months ago

Saint Paul, United States Emagine Entertainment Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Paid time off

Axe Throwing is an exciting new entertainment venture located inside of the Emagine Eagan, and is looking for a remarkable personalities to become part of the Management Team. Axe Throwing has become an extremely popular and competitive sport around the world and offers an opportunity for players of all calibers the chance to experience something very exciting.


Summary
The Axe Manager provides leadership and direction to the Axe Masters to ensure that all team members are guest-focused, team-focused, safety-focused, and contributing to enhancing the overall Axe Throwing guest experience within Emagine.
Essential Duties and Responsibilities:
  • Identify recruitment targets who would fit in well as an Axe Master, including the understanding of the need for safety, service, and fun.
  • Assist in developing and training of the Axe Master Team through the outline of the responsibilities of an Axe Master.
  • Facilitate ongoing trainings with the Axe Masters to properly prepare employees for all essential duties and responsibilities.
  • Oversees and deploys the scheduling of Axe Masters to ensure the appropriate staffing levels are occurring to provide optimum guest service.
  • Oversees all day to day operations to ensure the facility is ready to operate every day. Including a clean facility, good condition of equipment, and working technology.
  • Manages the closing process with balancing drawers and verifying nightly deposits to aid in nightly closing procedures.
  • Lead by example and act as the model Axe Master.
  • Continuously learn about new Axe Throwing rules, techniques, games, and safety measures.
  • Ensures the customer experience is maintained at an extremely high level.
  • Answer phones in a professional manner.
  • Booking new clients; walk-ins, reservations and leagues.
  • Other duties may be assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Two to three years of management experience in a guest service setting; theater or retail environment preferred. Axe Throwing experience preferred, not required.
Computer Skills
Strong Microsoft Office Skills
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Work hours could be 40 plus hours a week.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud.
Acknowledgements
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

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