Director of Quality Assurance

Title

Director of Quality Assurance

Department

Quality

Reports to

President

SEE YOUR CAREER THROUGH A NEW LENS WITH RPO

RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including – Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join to RPO team

Job Summary:

Responsible for Product Quality and Reliability Management including Quality and Reliability Engineering, the Quality Management System, Inspection, and Supplier Quality. Primary responsibility is to ensure products adhere to specification through testing, sampling and design analysis. Leading root cause investigation when customer complaints arise is a critical component of the position, as is interfacing with customers and instilling confidence in RPO’s ability to deliver reliable product with high quality. Developing and leading a team of passionate Quality and Reliability professionals on the mission to improve product and process excellence is a key measure of success. Technical understanding of mechanics, optics, and assembly processes desired.

Summary of Essential Job Duties:

• Ability to build and lead a world class quality organization
• Effectively manage the ECO and document control process
• Lead the company wide calibration of tools, test equipment, etc
• Demonstrate problem solving through a statistical approach
• Implement SPC as needed

• Implement and maintain a Quality Management system which meets ISO 9001 and other standards as required
• Design and implement product quality control tools that ensure compliance to all specifications
• Ensure appropriate risk assessments and mitigations are completed with respect to product and process quality, design and production
• Lead product quality troubleshooting events as they arise
• Drive to root cause understanding and corrective action to mitigate product quality failures
• Ensuring the promotion of awareness of customer requirements throughout RPO
• Lead the Quality and Reliability Group as a critical function to business success
• Maintaining the proper functioning of Receiving Inspection, In-process Inspection, and Final Inspection
• Develop adequate qualification test plans ensuring quality and reliability for new product development
• Ensuring the quality of incoming and outgoing product
• Ensure Supplier Qualification and performance is maintained for externally sourced materials and components
• Function as an integral member of the leadership team, driving the organization toward the goals of the business
• Aid in the continual improvement of all aspects of RPO’s business activities
• Interface successfully with Production, Design Engineering, Manufacturing Engineering, Supply Chain and Sales, customers and suppliers and other third parties
• Guide Quality and Reliability Engineers in the development of experiments during investigations

Requirements:

• Strong interpersonal skills
• Strong computer skills
• Technically oriented
• Excellent problem-solving skills
• Proficient in statistics
• Ability to interpret technical documents (drawings and specifications) into a quality plan.
• Optical experience preferred

Abilities Required:

• Good communication skills
• Blueprint Reading
• Analytical troubleshooting / problem solving
• Computer skills
• Decision making
• Leadership skills
• Good time management skills
• Quality system auditing

Requirements and Competencies:

Language Skills:

• Ability to read, analyze and interpret complex documents. Ability to communicate effectively to team members and management.

Mathematical Skills:

• Ability to apply advanced mathematical concepts.

Educational Requirements:

• B.S. Degree in Mechanical Engineering, Optical Engineering, Industrial Engineering, Quality Engineering or related discipline
• 10+ years of experience in product quality and reliability in a manufacturing environment
• 5+ years of experience in a Quality Management or supervisory role

Additional Requirements:

• Pursuant to ITAR, EAR, and other export compliance laws and regulations, applicants for this position must be U.S. Persons as defined by U.S. law, i.e., U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty.

Work Requirements:

Physical Demands:

• While performing the duties of this job, the employee is regularly required to stand: use hands to fingers, handle or feel: and reach with hands and arms. The employee frequently is required to stand, walk, stoop, kneel, crouch: and talk and hear.

• The job may involve prolong periods of sitting/standing.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. May involve prolonged periods of magnified inspection (eye strain)

• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp.
• The employee is frequently required to use the computer.

Work Environment:

• May involve the use of oils and solvents.
• Subject to some soilage and irritation from cleaning solutions. (Lab Coats provided)
• Generally works in a clean environment and works to maintain the environment as such.
• Safety Glasses are required
• May require area specific safety training

• This position works in a manufacturing environment. The noise level in the work environment is usually loud.
• The employee is regularly exposed to moving mechanical parts and fumes or airborne paper particles.
• May work at different workstations as production needs require, or shifts from one station to another, during the production process.

Compensation & Benefits:

RPO offers highly competitive, total compensation packages linked directly to employee’s professional experience. RPO’s benefits include: Tuition Reimbursement Program, Health Insurance, Dental Insurance, Disability Insurance, Life Insurance, 9 paid holidays, generous paid vacation and sick time and a 401(k) plan after a 60-day waiting period. Additionally, we work a 4/10 work week that provides for every Friday as a non-work day.

Disclaimer:

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people.

EOE/AA/Minority/Female/Disability/Veteran

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility verification form upon hire.