Credit Solutions Assistant Manager

4 weeks ago

Romulus, United States Public Service Credit Union Full time
Job DescriptionJob DescriptionDescription:

PSCU is seeking a highly motivated and experienced individual to join our team as an Assistant Manager in Credit Solutions. In this role, you will be responsible for supporting the Credit Solutions Manager in overseeing the credit solutions department and ensuring efficient operations.


Essential Duties and Responsibilities

  • Implement effective collection strategies to reduce delinquency, prioritize at-risk accounts, and increase recoveries.
  • Ensure that collection policies and procedures are being maintained.
  • Assist with collection transactions, such as foreclosures, repossessions, and delinquency queues.
  • Negotiate payment arrangements and follow up to ensure payments are made.
  • Recommend extension requests, troubled debt restructurings, and ensure that loan modifications are reasonable and beneficial to the member and the credit union.
  • Assist in tracking key performance indicators related to collections.
  • Oversee the Credit Solutions team, provide performance feedback as needed, mentoring and training.
  • Assist members with inquiries regarding their accounts, and record information about the financial status of members and status of collection efforts.
  • Analyze challenges and identify solutions promptly.
  • Work closely with legal partners regarding member accounts and bankruptcy.
  • Prepare month end reports for the Board of Directors and Executive Team to review.
  • Train employees in effective collection techniques and provide ongoing mentorship to ensure optimal performance and productivity.
  • Provide performance feedback to the Credit Solutions employees, discipline employees, as necessary.
  • Keep abreast of industry trends, regulatory changes, and emerging collections and debt recovery technologies.
  • Perform other duties as assigned.


Requirements:
  • Proficiency in computer usage, including Office 365 SharePoint, Teams, Word, Excel, Outlook, and PowerPoint.
  • Ability to prioritize tasks and meet deadlines in a fast-paced and evolving environment.
  • Embraces and embodies the PSCU organizational culture and acts as a brand ambassador.
  • Excellent presentation, communication, and interpersonal skills.
  • A proactive and results-oriented approach to work.
  • Demonstrates personal financial responsibility, integrity, and high work ethics.
  • A strong understanding of the Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA), and bankruptcy laws. Familiarity with these regulations ensures compliance and ethical practices.
  • Detail-oriented with a focus on accuracy, quality, and compliance.
  • Timely follow-up on accounts and deadlines.
  • Ability to work effectively both independently and as part of a team.
  • Satisfactory attendance record.

Education and Experience

  • Bachelor’s degree or job-related certification
  • 5 years of experience of Collections experience, or related experience
  • Education requirements may be waived with sufficient related work experience.

What we offer

  • Competitive wages
  • Career Growth / Robust Training Program
  • Work Life Balance
  • Top quality health insurance (Full Time)
  • Paid Time Off (accrued and available for use immediately)
  • Paid holidays (Full Time)
  • Banking hours / Closed on Sunday’s
  • Tuition Reimbursement
  • Employer Provided Retirement Benefits
  • 401(K) Plan
  • Dental & Vision Insurance (Full Time)
  • Short & Long-Term Disability (Full Time)
  • Life Insurance (Full Time)


About Us: We are a community-based credit union delivering financial services, education, and support to our members all over the Metro Detroit area for over 70 years. We really care about our employees and take pride in offering a fun and engaging work environment. Our values are simple but truly define who we are: Family spirit, Always learning, Community involvement, Teamwork, and Serving our members.


To apply, please complete the online application and attach an up-to-date resume.


  • Assistant Manager of Credit Solutions

    2 weeks ago

    Romulus, Michigan, United States Public Service Credit Union Full time

    Job OverviewPublic Service Credit Union is in search of a dedicated and skilled professional to take on the role of Assistant Manager in the Credit Solutions department. This position entails assisting the Credit Solutions Manager in managing the credit solutions operations and ensuring streamlined processes.Key Responsibilities:Develop and implement...

  • Assistant Manager of Credit Solutions

    2 weeks ago

    Romulus, Michigan, United States Public Service Credit Union Full time

    Job OverviewPublic Service Credit Union is looking for a dedicated and skilled individual to take on the role of Assistant Manager in the Credit Solutions department. This position is crucial in assisting the Credit Solutions Manager with the management of the department and ensuring that operations run smoothly and effectively.Key ResponsibilitiesDevelop...

  • Assistant Manager of Credit Solutions

    1 week ago

    Romulus, Michigan, United States Public Service Credit Union Full time

    Job OverviewPublic Service Credit Union is in search of a dedicated and skilled professional to fill the role of Assistant Manager in our Credit Solutions department. This position entails supporting the Credit Solutions Manager in the administration of the department and ensuring seamless operations.Key Responsibilities:Develop and implement effective...

  • Assistant Manager

    4 weeks ago

    Romulus, United States Checkers Drive-In Restaurants, Inc. Full time

    PURPOSE OF YOUR WORK At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team...

  • Assistant Manager

    3 days ago

    Romulus, Michigan, United States Cold Stone Creamery Full time

    Job Summary:Cold Stone Creamery is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading and developing our team of employees to deliver exceptional customer service and drive sales growth.Key Responsibilities:Train and Develop Employees: Provide coaching and...

  • Assistant Restaurant Manager

    5 days ago

    Romulus, United States SSP Full time

    Job DescriptionTargeted Annual Salary:  $52,000-$55,000 (based on 50-hour work week)Opportunity for quarterly bonuses and annual super bonusAdvancement OpportunitiesFree parkingEmployee MealFull BenefitsSSP pays an average of 80% of the monthly premiums per coverage level. We also offer Dental, Vision and several other voluntary plan coverages.  Our...

  • Data Entry Clerk

    17 hours ago

    Romulus, Michigan, United States Peoplelink Staffing Solutions Full time

    Job Title: Data Entry ClerkCompany: Peoplelink Staffing SolutionsJob DescriptionPeoplelink Staffing Solutions is seeking a highly skilled Data Entry Clerk to provide exceptional customer service and support to our clients.Key Responsibilities:Provide daily contact with customers and assist with freight quoting and routingMonitor and manage customer...

  • Data Entry Clerk

    6 days ago

    Romulus, United States Peoplelink Staffing Solutions Full time

    Job DescriptionJob DescriptionPeoplelink Staffing Solutions, in partnership with a local Logistic company in Romulus is seeking a Data Entry Clerk to join our team! Logistics Customer Service Data Entry ClerkThe Customer Service Representative is responsible for the daily contact with customers and assists with freight quoting and routing. Monitor...

  • Assistant Manager

    3 weeks ago

    Romulus, United States Sheetz Full time

    Job DescriptionAdditional $1.50/hr. for working 10pm-6amOVERVIEWAre you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant...

  • Logistics Operations Coordinator

    2 weeks ago

    Romulus, Michigan, United States Matic Logistic Solutions USA Full time

    Job OverviewWe are seeking a skilled Logistics Operations Coordinator to enhance our transportation team.Key Responsibilities: Engage with potential drivers who have shown interest in our logistics services. Conduct thorough background investigations, including Motor Vehicle Reports, to ensure compliance with Matic Logistic Solutions USA's hiring criteria....

  • Customer Success Manager

    3 weeks ago

    Romulus, United States Dawn Foods Full time

    Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we helpcustomers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people,...

  • Drywall Installation Expert

    3 days ago

    Romulus, Michigan, United States Peoplelink Staffing Solutions Full time

    Job OverviewWe are seeking a skilled Carpenter-Drywall professional to join our team at Peoplelink Staffing Solutions. As a key member of our construction team, you will be responsible for building, erecting, installing, and repairing various structures, equipment, and fixtures throughout our facilities.Key ResponsibilitiesBlueprint Interpretation: Read and...

  • Carpentry Specialist

    3 days ago

    Romulus, Michigan, United States Peoplelink Staffing Solutions Full time

    Job OverviewWe are seeking a skilled Carpenter-Drywall professional to join our team at Peoplelink Staffing Solutions. As a key member of our construction team, you will be responsible for building, erecting, installing, and repairing various structures, equipment, and fixtures throughout our facilities.Key ResponsibilitiesBlueprint Interpretation: Read and...

  • Data Entry Clerk

    6 days ago

    Romulus, United States PeopleLink Staffing Solutions Full time

    Job DescriptionJob DescriptionPeoplelink Staffing Solutions, in partnership with a local Logistic company in Romulus is seeking a Data Entry Clerk to join our team! Logistics Customer Service Data Entry ClerkThe Customer Service Representative is responsible for the daily contact with customers and assists with freight quoting and routing. Monitor...

  • Rough & Finish Carpenter

    2 weeks ago

    Romulus, United States Peoplelink Staffing Solutions Full time

    Job DescriptionJob DescriptionCarpenter-DrywallPeoplelink Staffing Solutions in partnership with a prominent client in Romulus, MI within the Construction Industry. Carpenter-Drywall Job Summary:The Carpenter Drywaller will use carpentry skills to build, erect, install, and repair various structures, other equipment, and fixtures throughout the facility and...

  • Warehouse Maintenance Technician

    3 days ago

    Romulus, Michigan, United States Philpott Solutions Full time

    Job SummaryPhilpott Solutions is seeking a highly skilled and detail-oriented Production Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our production machinery and equipment.Key ResponsibilitiesMaintenance and Repair: Perform routine maintenance and repairs on...

  • Human Resources Administrative Assistant

    3 months ago

    Romulus, United States G2 Secure Staff Full time

    Job DescriptionJob DescriptionG2 Secure Staff is expanding and looking to add an HR administrative Assistant to the team at Detroit Metro Airport (DTW).  Title: HR Administrative AssistantPay Rate: $20 per hourShift: DaysJob Type: Full-TimeThe HR Administrative Assistant will provide clerical and administrative support and coordinate the day-to-day...

  • Journeyman Plumber Technician

    4 weeks ago

    Romulus, United States Peoplelink Staffing Solutions Full time

    Job DescriptionJob DescriptionLicensed Journeyman PlumberPeoplelink Staffing Solutions in partnership with a prominent client in Romulus, MI within the Construction Industry. Licensed Journeyman Plumber Job Summary:The Plumber will install and maintain the pipes, valves, fittings, fixtures, and drainage systems throughout the facility and in production of...

  • Journeyman Electrical Technician

    4 weeks ago

    Romulus, United States Peoplelink Staffing Solutions Full time

    Job DescriptionJob DescriptionLicensed Journeyman Electrician Peoplelink Staffing Solutions in partnership with a prominent client in Romulus, MI within the Construction Industry. Licensed Journeyman Electrician Job Summary:The Licensed Journeyman Electrician will install and maintain the electrical wiring, fixtures, and systems throughout the facility and...

  • Manufacturing Equipment Operator

    3 days ago

    Romulus, Michigan, United States Philpott Solutions Full time

    Job SummaryPhilpott Solutions is seeking a skilled Production Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our production machinery and equipment.Key ResponsibilitiesMaintenance and Repair: Perform routine maintenance and repairs on production equipment to ensure...