Mobile Unit Operator/Career Advisor

1 month ago

Athens, United States Dynamic Workforce Solutions Full time
Job DescriptionJob Description

Job Title: Mobile Unit Operator/Career Advisor

Reports to: Area Manager

Position Classification: Non-exempt

Location: Mobile

Wage range: $22-$24 per hour


Primary Objectives of Position: Drive mobile unit and provide case management services to customers and work with job seekers toward completion of educational goals, training and employment.


Essential Job Functions:

  • Drive mobile unit to provide services to the community.
  • Responsible for scheduling and communicating the activity of the mobile unit to internal and external customers
  • Screen customers to assess resources required and assist with providing labor market information and career guidance.
  • Perform detailed intake and assessment interviews to determine education, basic skills need, interest, ability and aptitude, work history, economic and family status, career goals and training needs to determine eligibility.
  • Ensure eligibility determination is documented with verification to support eligibility 100% of the time.
  • Assist with applications and resumes and provide job leads and referrals.
  • Provide case management services to include; establishing eligibility, providing referrals, assisting with job search and placement and monitoring and documenting progress.
  • Enter case notes in appropriate management information system within established timeframes and standards to meet regulatory guidelines.
  • Ensure referrals and initial assessments are processed and conducted in a timely matter.
  • Utilize Extreme Customer Service behaviors in all interactions with internal and external customers
    • Complete paperwork properly c at the end of each day and compile into a report that is due each month.
    • Ensure a calm and professional mobile unit environment by offering information about the unit, current Workforce activities, employment opportunities. Ensure that all applicable brochures, postings and notifications are up-to-date and displayed properly.
    • Equipment must be kept in working order and any failures reported in a timely
    • Assist customers in Work in Texas (WIT) registration and applications for employment, and help customers develop a professional resume when needed.
    • Provide backup coverage in other customer service areas as needed to aid in greeting all visitors in a kind and courteous manner, aiding new customers with preliminary guidance on accessing services and assisting existing customers with relevant and current information.
    • Assist the Career Navigator with intake by collecting required
    • Accurately document customer interactions through well-written case notes for job
    • Initiate accurate industry sector assignments of career seekers to the defined standard based on their work experience, skills, and desired area of career development. This work should be executed by utilizing interviewing, coaching/training, labor market information, and recruiting

Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.


Qualifications: CDL required. Must have a valid driver's license with a clean driving record, no preventable accidents in the last 3 years. Must be able to pass a drug test and background check.


Diversity is at the heart of our business. It is key to our people's passion for serving individuals and communities who seek to build a stronger workforce. We strive to create a work environment that provides all our team members with equal access to information, development and opportunity. Furthermore, our commitment to diversity and inclusion is deeply rooted in the values instilled by our Four Cornerstones and commitment to Extreme Customer Service.

Equal Opportunity Employer

Dynamic Workforce Solutions is an equal opportunity employer/program and auxiliary aids and services are available upon request to individuals with disabilities.



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