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Canvass Operations Manager

4 months ago

Hyattsville, United States CASA Inc Full time
Job DescriptionJob Description

CASA & CASA IN ACTION SYNOPSIS:

CASA’s mission is to create a more just society by building power and improving the quality of life in the working-class: Black, Latino/a/e, Afro-descendent, Indigenous, and Immigrant Communities. Our vision is rooted in the collective power of our community. Our inclusive, permanent, member-led movement radically transforms communities and systems to ensure the needs, dreams, and aspirations of members are fully met as we strive for justice and full liberation at home and in solidarity with others across the world. CASA has a sister organization, CASA in Action, a separate but related nonprofit organization exempt from federal income tax under section 501(c)(4) of the Internal Revenue Code. Although CASA and CASA in Action share a common goal of supporting immigrants and low-income people in Maryland, Pennsylvania, Virginia, and Georgia, they are separate organizations with their own board of directors. A set of employees at the two organizations, including the person filling this position, shares their time between the two organizations. This has no effect on salary or benefits.

DEPARTMENT SYNOPSIS:

The Elections Department oversees the elections, nonpartisan voter accountability advocacy, and voter registration across our four states. The department is tasked with developing and implementing voter engagement strategies in partnership with all departments to build long-term electoral power in Black and brown immigrant and working-class communities.

POSITION SUMMARY:

The Canvass Operation Manager is responsible for developing and implementing robust voter engagement programs and managing daily field operations. These programs prioritize a people-powered approach to maximize the voting power of eligible immigrants, youth, and working-class Black, Indigenous, and People of Color voters. Functions include strategic planning, operational implementation, data management, electoral training, and cross-departmental collaboration.

This temporary, full-time position is based in Montgomery County, Maryland, and reports to the Electoral Programs Director. It requires field-based work 70% of the time during program implementation.

The ideal candidate will be passionate about organizing and empowering teams and developing electoral campaigns centered around grassroots organizing and political power-building. They are a proven leader and outstanding networker who has demonstrated a deep commitment to racial equity and is knowledgeable on best practices for direct voter engagement work.

Additionally, they will work directly with state table partners, community leaders, members, and registered voters to increase voter participation and bring about real people-powered political movements. The ideal candidate is committed to getting results in a fast-paced environment without sacrificing input or quality and has a proven ability to build high-performing teams in our field and cultivate talented team members.

ESSENTIAL RESPONSIBILITIES:

Program Development and Implementation

  • Recruits, hires, trains, and manages a team of skilled field coordinators and canvassers to meet program goals.
  • Manages daily field operation activities, assists field coordinators with canvass launches, ensures that the field team has adequate canvassing equipment and supplies, and reviews programs’ progress with them during canvass debriefs
  • Manages daily operations: prepare turfs, ensure coordinators have adequate canvass equipment, and review the program’s progress.
  • Supports coordinators through daily check-ins, attends canvass launches and debriefs, provides constructive feedback on performance, and assists with canvassing coaching.
  • Other duties assigned by the supervisor related to the position

Data Management and Program Evaluation

  • Manage all program platforms, including VAN, ThruTalk, and ThruText, and maintain high-quality data integrity.
  • Implement quality management standards and systems for monitoring, reporting, and evaluating collected data to ensure the highest quality and integrity across the program.
  • Prepare weekly member pipeline and end-of-program reports using both qualitative and quantitative data to highlight clear and useful results findings.

State Partner Coordination and Cross-Organizational Collaboration

  • Coordinate structured field events, including member engagement and general volunteer events, focusing on voter outreach development; Lead volunteer recruitment efforts for all planned events.

EDUCATION/CERTIFICATION/LICENSURE:

  • Two (2) to four (4) years of experience combined in either grassroots organizing, voter registration, or electoral campaign work
  • Valid US Driver’s License, a reliable vehicle, and automobile insurance
  • Bachelor’s degree or relevant job experience, a plus

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • Deep commitment to social change and to growing CASA and CASA in Action as membership organizations in which members have decision-making authority.
  • Experience working with immigrant, working-class, and historically marginalized communities
  • Experience working with a non-partisan voter engagement, independent expenditure, coordinated candidate campaign, or candidate campaign
  • Experience working with the voter file database, VAN
  • Experience working with data visualization and tabulation tools (Excel and/or Google Sheets).
  • Excellent written & interpersonal communication skills.
  • Proven track record of meeting deadlines and deliverables with quick turnarounds
  • Thrives in a campaign-style environment with “rapid-fire” deadlines and responses.
  • Self-motivated with a track record of displaying leadership and building team morale.
  • Ability to work independently and as part of a team.
  • Previous management experience preferred
  • Bilingual English/Spanish preferred.
  • Must be comfortable driving passengers in a van and/or occasionally driving community members in personal vehicles.
  • Must be able to work flexible hours, including evenings and weekends. Early morning, late evening and weekend hours are typical.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk; sit; use hands to finger, handle, or feel and reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is rarely exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate.

ADA: CASA will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

OSHA: This position is not to handle any human body fluids, biological agents, or laboratory chemicals, or be exposed to hazardous materials such as noise, asbestos, or carcinogens.

CASA and CASA in Action do not discriminate on the basis of race, color, creed, religion, gender identity, sexual orientation, age, mental or physical disability, ancestry, marital status or national origin.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

CASA has implemented a mandatory vaccination policy effective 01 February 2022, requiring COVID‑19 Booster vaccination(s) for all employees and prospective employees, AmeriCorps members, and paid or non-paid internships. In accordance with CASA's duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees, AmeriCorps members and interns, and their families, CASA members and visitors, and the community at large from infectious diseases that may be reduced by vaccinations. In making this decision, the executive leadership team reviewed recommendations from the Centers for Disease Control and Prevention, the Advisory Committee on Immunization Practices, CASA’s Legal Counsel and local health officials. All prospective employees will be required to provide proof of COVID 19 vaccination or appropriate medical / religious accommodation documentation prior to the first day of employment with CASA. AmeriCorps member candidates will be required to provide proof of COVID 19 vaccination or appropriate medical / religious accommodation documentation at the time of presenting proof of citizenship and SSN eligibility.