Food and Beverage Supervisor

4 weeks ago

Kissimmee, United States Westgate Resorts Full time
Job DescriptionJob DescriptionCompany Description

$18 - $20 / hour Use our Daily Pay benefit and get access to your pay as you need it.

About Westgate Vacation Villas & Town Center Resort:
Westgate Vacation Villas & Town Center Resort, which boasts more than 3,000 accommodations, offers you a great opportunity to meet and share stories with guests who arrive from around the world to enjoy Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers such as 14 heated outdoor pools, 14 hot tubs and the state-of-the-art Ship Wreck Island Water Park.

Job Description

Assist food and beverage outlet manager with the entire operation and financial aspect of the restaurant by performing the following duties personally or through subordinate supervisors.

As a Food and Beverage Supervisor, you will: 

  • Assist the F&B outlet management team in assuring high guest satisfaction.
  • Create a festive atmosphere for guests to enjoy when dining in the restaurant
  • Increase sales over prior years and decrease the amount of service complaints
  • Responsible for team member training programs
  • Responsible for scheduling all service related employees
  • Enforce team members, company, and department grooming policies
  • Participate in company's monthly Goals & Measurements Program 
  • Other duties may be assigned.

Supervisory Responsibilities

Direct supervises team members in the location. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include training and coaching team members; planning, assigning and directing work; assisting in appraising performance; rewarding team members; addressing complaints and resolving problems.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for candidates who shares our commitment.

Qualifications

  • Valid state Driver’s License
  • Strong written and verbal communication skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner
  • Must be able to lift up to 50 pounds and work in outdoor weather conditions
  • Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate
  • Required to pass a background check, drug test, and prove eligibility to work in the United States


Additional Information

Why Westgate?

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

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