Front Desk Representative

1 month ago

Allen, United States American Family Care Allen Full time
Job DescriptionJob Description
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.


Job Summary and Qualifications


Seeking a Patient Care Representative like you who provides expertise and to be a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.


What you will do in this role:


  • Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed
  • Answers phone calls to the clinic and provides information or refers questions to others as needed
  • Verifies insurance timely and accurately
  • Ensures the occupational clients preference card is followed and occupational procedures
  • Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information
  • Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented
  • Maintain patient records and update information as necessary
  • Assist with administrative tasks such as filing, faxing, and scanning documents
  • Ensure a clean and organized reception area
  • Required to cross train to other positions.
  • Required to complete other duties as assigned.

Schedule:

Your work days are not consistent so must have full availability 7 days a week including weekends and holidays.

Looking for employees with flexible hours and days to include: weekdays, weekends and holidays from 8:00am-8:00pm.

Other attributes AFC Urgent Care looks for:

- High standard of work ethic
- Impeccable patient care
- Positive attitude
- Dependability
- Ability to multi task
- Ability to work in a small group / autonomy
- Be a great team player
- Ability to stay focused under pressure
- Ability to manage a schedule with at least 60 patients per day
- Organized
- Computer literate - EMR eClinicalWorks
- Knowledge of medical terminology

What Qualifications you will need:


  • 1 year of clinical experience in a patient care setting is preferred
  • BLS certification within 30 days of start required
  • Strong customer service skills
  • Qualifications:
  • Previous experience as a medical receptionist or in a similar role is preferred
  • Knowledge of medical terminology and procedures is a plus
  • Proficiency in using phone systems and other office equipment
  • Excellent communication and customer service skills
  • Strong attention to detail and organizational abilities
  • Ability to multitask and prioritize tasks effectively
  • Familiarity with electronic medical records (EMR) systems is desirable


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


  • Front Desk Associate

    2 days ago

    Allen, United States Crunch Fitness Full time

    Front Desk Associate Here We GROW Again! Are you a potential Front Desk Associate and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 60+ locations currently and 100+ locations planned; our Front Desk Associate position offers a tremendous opportunity for growth & career advancement....

  • Front Desk Associate

    2 weeks ago

    Allen, United States Crunch Fitness Full time

    ? ? Front Desk Associate ? Here We GROW Again Are you a potential Front Desk Associate and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 60 locations currently and 100 locations planned; our Front Desk Associate position offers a tremendous opportunity for growth & career...

  • Front Desk Associate

    1 month ago

    Allen, United States Crunch Fitness - CR Holdings Full time

    Job DescriptionJob DescriptionFront Desk Associate​Here We GROW Again!  Are you a potential Front Desk Associate and ready to leave average in the past?  Be a part of one of the greatest growth stories ever told in the fitness industry. With 60+ locations currently and 100+ locations planned; our Front Desk Associate position offers a tremendous...

  • Franchise Hotel

    7 days ago

    Allen, United States IHG Full time

    **Franchise Hotel - Front Desk Agent** **Hotel Brand:** Holiday Inn Express & Suites **Location:** United States, Texas, Allen **Hotel:** Holiday Inn Express & Suites - Dallas NE - Allen - (DALAT) **Job number:** FRDALAT911 **Share:** *This job posting is for a position at a Hotel owned and operated by , an independent franchisee, not by IHG or its...

  • Front Desk Associate

    4 weeks ago

    Glen Allen, United States Scenthound Short Pump, VA Full time

    **Benefits**: - Bonus based on performance - Employee discounts - Flexible schedule - Opportunity for advancement **Perks and Benefits**: - Direct career growth path to Management positions (Ass. Manager, Manager) and additional options - Competitive hourly base pay, plus tips; sales bonuses - Merit-based pay increases - Complimentary service...

  • Front Desk Agent

    3 weeks ago

    Glen Allen, United States MCR Hotels Full time

    The Front Desk Agent at the Hilton Garden Inn Richmond/Innsbrook is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room...

  • Front Desk Representative

    3 weeks ago

    Allen, United States American Family Care Allen Full time

    Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab...

  • Front Desk/Scheduler

    1 month ago

    Allen, United States Stretch Zone Full time

    Benefits: Competitive salary Free uniforms Opportunity for advancement Training & development Welcome to Stretch Zone Our Allen studio is continuing to build our team! About Stretch Zone Stretch Zone offers an individualized service referred to as practitioner-assisted stretching. Clients lay on comfortable tables while a practitioner uses our...

  • Front Desk Representative

    1 month ago

    Allen, United States American Family Care Allen Full time

    Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab...

  • Front Desk Representative

    4 weeks ago

    Allen, United States American Family Care Full time

    Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and...

  • Front Desk Representative

    1 month ago

    Allen, United States American Family Care Full time

    Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab...

  • Front Desk Representative

    4 weeks ago

    Allen, United States American Family Care Full time

    Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab...

  • Front Desk Agent

    4 weeks ago

    Allen, United States Marriott Dallas Allen Hotel & Convention Center Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!  We understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • Front Desk Agent

    1 month ago

    Glen Allen, United States Hampton Inn Richmond West Innsbrook Full time

    **YOUR NEXT DESTINATION AWAITS** **Careers at Commonwealth Lodging** **Top Notch Talent + World Class Hospitality** We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management. **Core Values**:Team First, Own It, Relationship Oriented, Professionalism,...

  • Front Desk Agent

    6 days ago

    Glen Allen, United States Richmond Marriott Short Pump Full time

    YOUR NEXT DESTINATION AWAITS Careers at Commonwealth Lodging Who we are: Top Notch Talent + World Class Hospitality We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management. We are a company with a culture that understands relationships and Team First! We value professionalism,...

  • Front Desk Agent

    1 month ago

    Glen Allen, United States Richmond Marriott Short Pump Full time

    Job DescriptionJob DescriptionYOUR NEXT DESTINATION AWAITSCareers at Commonwealth LodgingWho we are:Top Notch Talent + World Class HospitalityWe take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.We are a company with a culture that understands relationships and Team First! We...

  • Front Desk

    1 month ago

    Glen Allen, United States PF Miami Developers LLC Full time

    Job SummaryAs a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to...

  • Front Desk

    2 weeks ago

    Glen Allen, United States Grand Fitness Mgmt, LLC Full time

    Job DescriptionJob DescriptionDescription:Job SummaryAs a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! All of our Team Members at Planet Fitness share one thing in common –...

  • Front Desk

    1 month ago

    Glen Allen, United States Grand Fitness Mgmt, LLC Full time

    Job DescriptionJob DescriptionDescription:Job SummaryAs a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! All of our Team Members at Planet Fitness share one thing in common –...

  • Front Desk Agent

    4 weeks ago

    Glen Allen, United States Richmond Marriott Short Pump Full time

    **YOUR NEXT DESTINATION AWAITS** **Careers at Commonwealth Lodging** **Who we are**: **Top Notch Talent + World Class Hospitality** We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management. We are a company with a culture that understands relationships and Team First! We value...