Assessment and Referral Call Specialist
2 weeks ago
Perimeter Behavioral of Springfield is one of the premier behavioral health hospitals providing inpatient psychiatric treatment for children and teenagers. Comprehensive care is designed for the individual, not the diagnosis. Perimeter Behavioral of Springfield is daily committed to improving patients’ lives by using a patient centered collaborative approach to provide high quality care addressing both the mental health and physical wellbeing of our patients. Join our team today.
Our Assessment and Referral Specialist responsibilities include the following:
- Conducts intake interviews to establish and assess for appropriate level of care.
- Receives incoming inquiry calls and conducts an initial intake screening to establish viability for services.
- Serves as client liaison, providing accurate, complete interviews of patient needs and making appropriate referrals (i.e., free initial consultation, direct admission or outpatient referrals).
- Accurately and appropriately assesses the psychosocial and emotional status utilizing knowledge and skills related to children and adolescents.
- Serves as liaison to business office/utilization review; coordinates insurance verification with business office/utilization review departments.
- Coordinates communications and activities between clinical staff, nursing staff, business office and business development staff.
- Monitors direct/indirect referrals; follows up with professional or agency referral sources regarding patient disposition.
- Documents, collects and organizes data resulting from inquiry calls to assist with referral development.
- Provides oral and written communication that reflects clarity and accuracy.
Qualifications for a Assessment and Referral Specialist include the following:
- Education: Must have a Bachelor's Degree in Psychology, Social Work, Behavioral Health or related field.
- Experience: Experience in Behavioral Health assessment and/or treatment preferred. Minimum of one (1) year experience on an inpatient Behavioral Health Unit preferred.
- Additional Requirements: Successful completion of CPR and Handle with Care or Crisis Prevention Intervention Training within 30 days of employment.
- Schedule: Full Time
Perimeter Healthcare is one of the leading mental and behavioral health care providers in the country. We deliver hope to our patients through the delivery of comprehensive and dedicated treatment programs. Our focus and commitment on service excellence is available across several states and different care settings. Our team ensures you receive the required care that you or your loved one needs. We offer several settings for our patients including inpatient psychiatric hospitals, residential treatment centers as well as outpatient counseling and therapies.
We are committed to providing an environment of diversity and inclusion where equal opportunities are available to all applicants and fellow employees. Perimeter Behavioral Health is an equal opportunity employer regarding all recruitment, training, and selection process within the company in regard to race, color, religion, age, sex, sexual orientation, pregnancy, and gender identity, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
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