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Global Head of Revenue Operations

2 months ago

New York, United States Duco Full time
Job DescriptionJob DescriptionSalary: $175,000 and $225,000

About Us

Duco is making waves Financial institutions in the digital economy succeed or fail based on their ability to deal with complex data across their operations quickly and efficiently. Many of the world’s leading Financial Services companies trust Duco with the management and automation of their complex, mission-critical data.  Duco brings together capabilities covering data extraction, ingestion, transformation, reconciliation, and reporting, all in one agile cloud-based SaaS platform.


Headquartered in London, with offices in New York, Boston, Wroclaw, Singapore, and Antwerp, Duco serves clients across the globe. Our customers include over 15 of the largest global international banks as well as asset managers, insurers, brokers, hedge funds, fund administrators and service providers.


About The Role

You will be joining the Sales Leadership team as the Global Head of Revenue Operations, leading and scaling a team of Sales Enablement and Revenue Operations Analysts and playing a pivotal role in helping to shape and drive Duco’s growth across the globe.


Reporting to the Chief Revenue Officer and working closely with relevant cross-functional teams across the wider commercial organization, you will be responsible for enabling frontline sales teams to increase efficiency and efficacy of the sales process, providing strategic direction and reducing friction in the process. You are data-driven, humble, and execution-focused. 

 

What you will be working on:

 

Strategic Leadership:

  • Develop and implement a comprehensive revenue operations strategy that aligns with company business goals and objectives.
  • Partner with CRO and team on go-to-market revenue strategy and interlock of sales, marketing and product with responsibility for implementation that aligns with company goals and objectives.
  • Drive the integration of sales, marketing, and customer success functions to align with customer journey and create a seamless revenue cycle.
  • Establish and communicate a clear vision for the revenue operations function across the organization.

Operational Management:

  • Oversee the design, implementation, and optimization of revenue processes, systems, and tools (e.g., SFDC, Clari and all revenue org automation tools and platforms)
  • Ensure the accuracy and efficiency of revenue forecasting, pipeline management, enterprise account planning and sales performance analysis.
  • Implement best practices for lead management, sales methodology & enablement, and customer lifecycle management.
  • Ensure planning, forecasting, and budgeting efforts are appropriately integrated with other planning processes employed within the firm.
  • Responsible for compensation & incentive programs in collaboration with CRO, CFO and HR, including implementation and administration.  

Data and Analytics:

  • Develop a robust analytics framework to provide insights into revenue performance, customer intelligence, and market trends.
  • Monitor key performance indicators to assess the effectiveness of revenue strategies and initiatives.
  • Responsible for board reporting of revenue performance and strategic initiatives
  • Utilize data-driven insights to make informed decisions and drive continuous improvement in revenue operations & strategy.

Team Leadership and Development:

  • Build and lead a high-performing global revenue operations team.
  • Foster a culture of accountability, collaboration, and continuous learning within the team.
  • Provide ongoing training and development opportunities to enhance team skills and capabilities.

Cross-functional Collaboration:

  • Work closely with senior leadership, including the CRO, CEO, CFO, CPO, head of marketing and other department heads, to ensure alignment on revenue goals and initiatives.
  • Partner with sales, marketing, finance, customer success, professional service teams to streamline processes and improve overall efficiency.
  • Lead cross-functional projects and initiatives to drive revenue growth and operational excellence.


Ideally, you will have:


Education:

  • Bachelor’s degree in Business, Finance, Marketing, or a related field; MBA or equivalent advanced degree preferred.

Experience:

  • 10+ years of experience in revenue operations, sales operations, or a related field, with at least 5 years in a senior leadership role.
  • Proven experience managing global teams and operations.
  • Strong background in sales best practice, data analysis, forecasting, and financial modelling.

Skills and Competencies:

  • Exceptional strategic thinking and problem-solving skills.
  • Proficiency with CRM & revenue systems and marketing automation tools.
  • Strong understanding of sales, marketing, and customer success processes.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Strong project management and organizational skills.

Preferred Qualifications:

  • Experience in the [industry relevant to the company].
  • Knowledge of emerging trends and technologies in revenue operations.

Key Performance Indicators (KPIs):

  • Revenue growth and attainment of revenue targets.
  • Accuracy of revenue forecasts.
  • Efficiency and effectiveness of revenue processes.
  • Team performance, development metrics and sales productivity.
  • Cross-functional collaboration and project success rates.

 

Benefits:

  • An annual base salary between $175,000 and $225,000 based on experience and qualifications
  • A competitive variable compensation package
  • Healthcare plans partially subsidized by Duco
  • 401k Plan with a very competitive safe harbor match
  • Unlimited PTO, because we trust our people to manage their own time off
  • Enhanced family leave
  • Cycle to Work and Tech Scheme
  • Home Working Allowance
  • Dedicated annual budget for learning and development, to nurture your career growth
  • Spot rewards, so we can say thanks when you do a really great bit of work
  • An Employee Assistance Program
  • An Employee Equity Purchase Scheme, so you have a personal investment in the success of the company


Want to do a little more research before you apply?

Head over to our Glassdoor page to learn about our benefits, culture and to find out what our team think about life at Duco.  You can also find out more about us on LinkedIn. 


Disclaimer 

Because we are committed to inclusivity, we strive to provide equitable opportunities for everyone. If you require accommodation during the recruitment process, please let us know at talent@du.co. Include your contact information, the role you're applying for, and how we can accommodate you.


During the interview process and after hire, Duco does not discriminate on the basis of race, colour, gender or gender expression, sexual orientation, marital or pregnancy status, national origin, age, disability, religion  or creed, socioeconomic background or status, size, weight, height, or any other protected characteristic under applicable law.

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