Project Coordinator

3 weeks ago


Omaha, United States SERVPRO of Omaha Southwest Full time
Job DescriptionJob DescriptionSERVPRO of Omaha SW is hiring a Project Coordinator

Do you love helping people through difficult situations?


Then, dont miss your chance to join our Franchise as a new Job File Coordinator. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage Like it never even happened

Were seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Benefits:


6 Paid Holidays

Paid Time Off

401K w/ Matching

Dental Insurance

Vision Insurance

Health Insurance

Profit Sharing

Anniversary Bonus

Primary Responsibilities


Monitor job file status

Monitor job file audit status

Maintain job file WIPs

Monitor and ensure client requirements are followed

Review and validate initial field documentation

Create preliminary estimate

Daily job file coordination

Perform job file backup

Maintain internal and external communications

Prepare job file reports

Complete and review job file documentation for final upload and the audit process

Complete job file audit process

Perform job close-out

Assist other departments, as needed

Position Requirements


1+ year(s) of Xactimate Estimating

1+ year(s) of Mitigation (Water, Fire Mold, Re-construction)

Experience with writing estimates, job file processes, and quality assurance a plus

Experience in service industry environment a plus

Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times

Polite, confident, and excellent customer service skills, including listening and questioning skills

Ability to remain calm and professional during tense or stressful situations

Excellent organizational skills and strong attention to detail

Very self-motivated and goal-oriented

Ability to multi-task

Capability to work in a fast-paced, team-oriented office environment

Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)

Ability to learn new software and proprietary software

Minimum of HSD/GED preferred

Ability to successfully complete a background check subject to applicable law

Hours
40 hours/week, flexible to work overtime when required

Vary between 7 a.m. and 7 p.m.

PayRate

Competitive pay based on experience.

The Project Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment

Key Responsibilities
  • Responsible for clear and efficient project communication with the customer and project stakeholders
  • Daily project(s) oversight to include monitoring status, audit, and work-in-progress
  • Create preliminary estimate using estimating software
  • Review and validate job site documentation
  • Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
  • Collaborate and assist with other departments, as needed

Position Requirements
  • High school diploma/GED (preferred)
  • At least 1 year of customer service and/or office-related experience
  • Ability to multitask and to remain detail orientated
  • Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.



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