Service Coordinator

4 weeks ago


Sierra Vista, United States Berg Enterprises, Inc Full time
Job DescriptionJob DescriptionService Coordinator | Job Description


Berg’s Heating and Air Conditioning is seeking a detail-oriented Service Coordinator to join our team If you thrive in a fast-paced environment, excel at multitasking, and have a proven track record in administrative roles, we want to hear from you


The Role.

As our Service Coordinator you will play a pivotal role in our operations. Working closely with our Commercial Service Manager your primary responsibilities will include:

  • Provide top-notch customer service via email, phone, and text.

  • Efficiently schedule technicians and manage invoices and MSAs.

  • Maintain an up-to-date and accurate customer database through Salesforce.

  • Ensure clear communication with department managers, employees, and customers.

  • Handle occasional assigned administrative duties.


Geography.

This position will be in Sierra Vista, with a remote/hybrid option.


The Skill Set.

  • 2+ years of administrative experience

  • 1+ year of scheduling or dispatching experience

  • Advance customer service and communication skills (written and verbal)

  • High attention to detail with the ability to complete tasks and follow through

  • Strong prioritization and organizational skills

  • Success in working efficiently in a fast pace environment

  • Geographical knowledge of service area


The Perks.

  • Health Insurance

  • Dental

  • Vision

  • HSA

  • Simple IRA and Company Matching

  • Life Insurance

  • Vacation and Sick Pay

  • Uncapped Incentive Compensation Structure (bonus plan)



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