Service Coordinator
4 weeks ago
Berg’s Heating and Air Conditioning is seeking a detail-oriented Service Coordinator to join our team If you thrive in a fast-paced environment, excel at multitasking, and have a proven track record in administrative roles, we want to hear from you
The Role.
As our Service Coordinator you will play a pivotal role in our operations. Working closely with our Commercial Service Manager your primary responsibilities will include:
Provide top-notch customer service via email, phone, and text.
Efficiently schedule technicians and manage invoices and MSAs.
Maintain an up-to-date and accurate customer database through Salesforce.
Ensure clear communication with department managers, employees, and customers.
Handle occasional assigned administrative duties.
Geography.
This position will be in Sierra Vista, with a remote/hybrid option.
The Skill Set.
2+ years of administrative experience
1+ year of scheduling or dispatching experience
Advance customer service and communication skills (written and verbal)
High attention to detail with the ability to complete tasks and follow through
Strong prioritization and organizational skills
Success in working efficiently in a fast pace environment
Geographical knowledge of service area
The Perks.
Health Insurance
Dental
Vision
HSA
Simple IRA and Company Matching
Life Insurance
Vacation and Sick Pay
Uncapped Incentive Compensation Structure (bonus plan)
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