Bilingual Triage Nurse

Hiring Range: $30.68-$33.00/hour (additional $.50-1.00 per hour depending on level of bilingual assessment passed)

Hours: 8:00 - 5:00 Monday - Friday, 40 hours per week

The Bilingual Triage Nurse is responsible for evaluating CHA patient conditions over the phone, determining the urgency of their medical needs, and directing them to appropriate levels of care. The nurse will work closely with other healthcare professionals to ensure timely and efficient delivery of medical services.

Primary Responsibilities:

• Prioritize patient care based on the severity of their condition, following established protocols and guidelines
• Communicate effectively with patients and their families to gather relevant information and provide instructions
• Collaborate with physicians, nurses, and other healthcare providers to develop and implement care plan
• Document patient assessments, interventions, and outcomes accurately and comprehensively
• Monitor patient progress and respond promptly to any changes in their condition
• Provide emotional support and reassurance to patients and their families during stressful situations

Education/Experience: Graduation from a four-year college or university with a B.S. degree in Nursing which includes a Public Health Nursing rotation, or graduation from and accredited school of professional nursing and one year of professional nursing experience; or an equivalent combination of training and experience. Experience in telephone triage, pediatrics, and emergency department triage is desired. Bilingual assessment must be passed.

License: A valid license to practice as a Registered Nurse in North Carolina. Current CPR certification.

Knowledge, Skills & Abilities:

• Must have strong assessment, critical thinking, and decision-making skills
• Possess excellent communication and interpersonal abilities
• Ability to work effectively under pressure and prioritize competing demands
• Must be proficient in electronic medical record (EMR) systems and other healthcare technology

Benefits: The benefits package includes excellent employer paid health insurance with low out of pocket cost, retirement pension (NC Local Government Retirement System), 401(k) with match, dental, vision, life, disability, paid vacation, paid sick, 13 paid holidays, paid parental leave, paid volunteer hours, employee assistance program, tuition reimbursement, longevity pay, wellness allowance and more. (Benefits differ for part time employees).

Prior local and state government years of service count toward calculating vacation accrual rate

CHA does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.